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Cityplaza

Photo gallery for Cityplaza

Street view
View from property
Bar (on property)
Exterior detail
Free toiletries, hair dryer

Overview of Cityplaza

Cityplaza

3.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
Avenida Boyacá, 922, Guayaquil, Guayas

Explore the area

  • Popular LocationCentennial Park7 min walk
  • Popular LocationEnrique Sotomayor Maternity Hospital17 min walk
  • Popular LocationSanta Ana Hill7 min drive
  • AirportGuayaquil (GYE-Jose Joaquin de Olmedo Intl.)18 min drive

Room options

About this area

Guayaquil

Cityplaza is located in Downtown Guayaquil, a neighborhood in Guayaquil, and is near the airport and near the boardwalk. Church of La Merced and Municipal Museum of Guayaquil are local landmarks, and some of the area's attractions include Barco Morgan and Parque Acuatico Puerto Hondo. Looking to enjoy an event or a game while in town? See what's happening at Sports Federation of Guayas or Ramon Unamuno Stadium.
Visit our Guayaquil travel guideOpens in a new window
Map

What's nearby

  • Centennial Park - 7 min walk
  • Guayaquil Metropolitan Cathedral - 8 min walk
  • Nahim Isaias Museum - 9 min walk
  • Enrique Sotomayor Maternity Hospital - 17 min walk
  • Santa Ana Hill - 7 min drive

Getting around

  • Duran Train Station - 17 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 19 min drive

Restaurants

  • Dulcería La Palma - 4 min walk
  • El Lechón - 1 min walk
  • Domrémi - 5 min walk
  • Picantería Valdano - 3 min walk
  • Cabo Rojeño - 4 min walk

About this property

Cityplaza

3-star hotel in the heart of Downtown Guayaquil
At Cityplaza, you can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Free valet parking, plus self parking (surcharge)
  • An area shuttle, a porter/bellhop, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and a computer station
Room features
All guestrooms at Cityplaza boast thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

See similar properties

Guayaquil
Guayaquil
Downtown Guayaquil
Downtown Guayaquil
Hotel
Hotel
Family friendly
Family friendly
Guest rating 4+
Guest rating 4+
3 star
3 star
Parking included
Parking included

Policies

Check-in

Check-in from 1 PM - 6 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6.20 per room (one way)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Cityplaza Guayaquil
Cityplaza Hotel
Hotel Cityplaza
Hotel Cityplaza Guayaquil
Cityplaza Hotel
Hotel Cityplaza
Cityplaza Guayaquil
Cityplaza Hotel Guayaquil

Frequently asked questions

Is Cityplaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cityplaza?

Valet parking is free at this property.

What time is check-in at Cityplaza?

Check-in is from 1 PM - 6 AM.

What time is check-out at Cityplaza?

Check-out is at noon.

Does Cityplaza provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 6.20 per room applies.

Where is Cityplaza located?

Located in Downtown Guayaquil, this hotel is within a 10-minute walk of Church of La Merced, San Francisco Square, and Centennial Park. Simon Bolivar Statue and Guayaquil Metropolitan Cathedral are also within 10 minutes.

Can I cancel my reservation for free at Cityplaza and receive a full refund?

Yes, Cityplaza offers free cancellation on select room rates, because flexibility matters! Please refer to Cityplaza cancellation policy on our site for more details about any exclusions or requirements.

Cityplaza Reviews

Cityplaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 60 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 29 out of 60 reviews" "
" "8 - Good 48%
Rating 6 - Okay. 8 out of 60 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 2 out of 60 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 0 out of 60 reviews" "
" "2 - Terrible 0%

8.8/10

Cleanliness

8.6/10

Staff & service

8.5/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoying Guayaquil
2 days visiting Guayaquil , enjoyed the sites, hotel was nice and clean, room was large and my wife loved the bath tub.
Stayed 1 night in Jul 2017

4/10 Poor

Gail, Ecuador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Conveniently located but on a busy street
Had to change rooms once because the first one was very dirty. Second one was passable. Rooms are small but adequate. Would be nice if they added a few more amenities like a mini fridge. Only one outlet for a phone or I pad but the light was plugged into it. They had to bring me a very outdated extension cord that looked dangerous. If you like street noise while you are sleeping this is the place for you.
Stayed 1 night in Jun 2017

6/10 Okay

Rey

Disliked: Property conditions & facilities
Will not recommend
Nothing in this hotel is done whole heartedly , breakfast is very basic , I asked for an omelette and the supervisor started shouting at the staff and wanted to know who was going to pay for it. There is no bar in the hotel , there is no restaurant in the hotel . Cockroaches in the breakfast area welcomed me on my first day
My little friend

6/10 Okay

Verified traveler

It was unfortunate, although there was a restaurant it wasn't open! This meant we had to go out, after long journey for lunch and then again in the evening. The bar was also closed. There was very little in the mini bar, although advertised as being well stocked.... disappointing!

8/10 Good

Kazem

Liked: Staff & service
Acceptable
About as expected in downtown Guayaquil, Ecuador.

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Great Service, super clean but very small
The service was 5 star and the rooms were spotless. I had thought I was getting an amazing discount from hotel.com however was disappointed in the size of the room. The tub was so,high that it would be extremely difficulty to get into it for a shower for a senior. Another problem was way to few electric outlet. Had to undo the fridge to plug in my phone and computer. The breakfast was very nice and included in the price. A little pricey even with the discount

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel great service
great stay great service. hard pillows loud traffic noise

10/10 Excellent

luis, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice and convenient hotel
It was very convenient to use is in the center of the city close to actually everything we need,transportation , restaurants , shopping stores etc.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Should be 2 star. Find another.
Had to play the "hotel game"... first room had no hot water, second room the A/C did not work well, third room was OK. Staff told me there was little maintenance and many rooms had things that were not right. For the price there are many better in Guayaquil.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort