Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Great location

Posted Dec 2, 2016
Room was very clean with plenty of space. I really appreciated the shuttle service to and from the airport. Concierge was very helpful
5 out of 5
by A verified traveler from Chicago

Rooms and Staff

Posted Nov 26, 2016
Pros: See above
Staff always very professional and friendly. Rooms always clean. Quiet
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear John, We would like to thank you for visiting Hotel Oro Verde Guayaquil. We appreciate your kind words about our staff and the cleanliness of our rooms. Comments like yours motivate us to continue offering the best service to all our guests. We are looking forward to your next stay. Kind regards, Vasco v. Baselli
5 out of 5
by A verified traveler from Chicago

nice hotel

Posted Nov 17, 2016
Pros: Quiet rooms
Close to airport. Hotel pickup at airport is convenient. Very easy check in. Have stayed here before.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us again. We appreciate very much your kind review regarding your recent stay at Hotel Oro Verde Guayaquil. We look forward to your next visit! Best regards, Vasco v. Baselli
3 out of 5
by A verified traveler from US

very disappointed all around

Posted Nov 7, 2016
Pros: nothing
Cons: everything
Location: location sucks. nothing to do.
go to the wyndham. nothing more to add. it stunk.
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Guest, We are sorry to read that we did not met your expectations. It would be a great pleasure to welcome you back in the future for an improved stay, we are sure that you will experience the great service that characterize us. Kind regards, Vasco v. Baselli
5 out of 5
by A verified traveler from New York

Beatiful

Posted Oct 16, 2016
Perfect location, near everything. I loved it. I would stay here anytime in the future............................,............
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear David, Thank you for your kind review. We really appreciate your nice comments about Hotel Oro Verde Guayaquil, your new home in Guayaquil. It would be a pleasure to welcome you back soon. Warm regards, Vasco v. Basell
4 out of 5
by A verified traveler from London, UK

Business hotel

Posted Oct 14, 2016
Welcome drink on arrival and complimentary soft drinks in room. Air con noisy. Nice comfy bed, spacious room. Lovely seafood restaurant nearby.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Sa & Christophe, We would like to thank you for visiting Hotel Oro Verde Guayaquil. We are very pleased to know that you enjoyed our comfortable and renovated rooms and the complimentary soft drinks service. We are looking forward to your next stay. Best regards, Vasco v. Baselli
5 out of 5
by A verified traveler from Cuenca

Excelente hotel

Posted Sep 25, 2016
Todo muy bien. Solo la ubicación hay demasiado tráfico para llegar y salir de él
Comment from Hotel Management
Sep 27, 2016 by Channel Manager , Hotel Management
Estimado Francisco, Muchas gracias por sus comentarios. Esperamos darle una nueva bienvenida en el futuro. Atentamente, David Vallet Segovia Channel Manager
4 out of 5
by Liliana

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Estimada Liliana, Gracias por su calificación. Atentamente, David Vallet Segovia Channel Manager
2 out of 5
by A verified traveler from Desenzano del Garda

Non un hotel di lusso

Posted Aug 13, 2016
Pros: La posizione centrale
Cons: Tutto il resto, ripartendo da capo
Location: Nel cuore della città, che peraltro, in tutta onestà, ha poche attrattive
La premessa è che Guayaquil non ha una ricettività alberghiera all'altezza delle sue dimensioni e importanza per i flussi turistici che accoglie, quantomeno per qualità. Questo non è un hotel di lusso, sotto nessun aspetto, anche se probabilmente è tra i migliori disponibili. Il soggiorno è stato caratterizzato da diversi inconvenienti, come l'impianto di aria condizionata in camera rumorosissimo e la serratura con tessera magnetica malfunzionamente al punto che dopo diversi tentativi di accesso mi è stata assegnata un'altra camera (una suite molto più spaziosa e con un'aria condizionata perfettamente funzionamente e silenziosa), gesto certamente apprezzabile ma non risolutivo. Gli arredi sono datati e molto standard, gli armadi minuscoli, i materassi e i cuscini scomodi, gli spazi comuni banali al massimo, il ristorante principale chiuso per rinnovamento. Il personale si sforza di essere gentile e di risolvere i problemi (cui è evidentemente molto abituato), ma non è all'altezza per cultura ricettiva e disponibilità. Incredibile l'incompetenza di quello alla concierge quando si è trattato di chiedere di prenotare alcune escursioni. Albergo molto standard e più business che leisure ma certamente non di lusso.
Comment from Hotel Management
Sep 5, 2016 by Channel Manager , Hotel Management
Caro Marco, La ringrazio molto per la tua opinione. Siamo profondamente spiacenti di leggere l'impressione che si aveva circa il vostro soggiorno, inoltre vorremmo offrire le nostre sincere scuse per gli eventuali disagi. Sarebbe un piacere di darvi il benvenuto indietro per un soggiorno migliore, siamo sicuri che apprezzerete l'ottimo servizio che caractherize noi. Migliori saluti, David Vallet Segovia Channel Manager
5 out of 5
by Mark from Brooklyn

Highly recommend

Posted Aug 7, 2016 on Hotels
Surprisingly nice. Walking distance to malicon and las penal.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear Mark, Thank you very much for sharing your experience and for recommending us. It would be a pleasure to welcome you back! Best regards, David Vallet Segovia Channel Manager