Ratings based on 267 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City, NY

Great Hotel!!

Posted Apr 6, 2017
Pros: The breakfast buffet was excellent!
Cons: Better Toilet Paper
Location: You can visit the Malecon and the Church's around and plenty of restaurants. Not an expensive area or cabs very affordable.
I had a nice time and the rooms were very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa Beach - FL

Highly Recommended!!

Posted Mar 25, 2017
Pros: All of the above.
Cons: None. I had an excellent experience.
Location: Centrally located. Near to Malecon, and short distence to all attractions.
Loved the location. Excellent service from all staff. Bed and linens were extremely comfortable. Will come back. ⭐️⭐️⭐️⭐️⭐️
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Good stopover on the way to the Galapagos Islands

Posted Mar 21, 2017
Hotel was in a good location in downtown Guayquil. Hotel staff were very helpful. Good happy hour in the bar each day and our meals at Le Gourmet and El Patio in the hotel were both very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Downtown Hotel

Posted Mar 1, 2017
Pros: Location
Cons: Restaurants
Location: close to Melacon and Cathedral
Very good location to walk to interesting places ( 9 blocks to Melacon)
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Beautiful & comfortable hotel!

Posted Feb 24, 2017
This is the first hotel in Ecuador that has a coffee maker in room & small wash cloths. We have stayed in 3 other hotels in Ecuador. Best breakfast buffet also especially if you like meat. A must try is the special hotel cocktail made with the country's sugar cane liqueur. Not very sweet with passion fruit. Check in gave us free drink vouchers.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Hotel in the center of everything

Posted Feb 2, 2017
Food excellent staff super friendly , my room was slightly small and the bed was hard, not comfortable.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us. We really appreciate your remarks on our food and the excellent service offered by our well qualified staff. It would be a pleasure to welcome you back. Kind regards, Vasco v. Baselli
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance from the River

Posted Jan 28, 2017
Hotel room was clean and comfortable. Staff were very helpful. Even though not on time for the airport shuttle they took me anyway. I would book this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel, nice staff

Posted Jan 24, 2017
Pros: Everything--a great find.
Location: Walked to Malecon (promenade on river beach jetty) from hotel and spent pleasant morning there.
Staff was great, very courteous and accommodating. Room was well appointment, AC worked well. Brunch buffet great.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Joan, Thank you very much for your kind review. We appreciate your nice words on our great service, facilities and staff. It would be a pleasure to welcome you back! Best regards, Vasco v. Baselli
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Hotel Oro Verde

Posted Jan 19, 2017
Pros: The rooms were huge (I'm not sure if we somehow got a free upgrade) but we loved the rooms and the staff.
Location: location provided us access to banks and a bit of a walk to the water front but we didn't mind it because of the nice weather
This is short but I wanted to say that the staff in this hotel were very friendly and provided great customer service
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Jim, Thanks for choosing Hotel Oro Verde Guayaquil. We really appreciate your positive feedback about our hotel and our well qualified staff who we feel are our greatest asset. It would be a pleasure to welcome you back. Best regards, Vasco v. Baselli
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the main sights

Posted Jan 12, 2017
No cleaning . Good staff service at restaurant and reception desk.fine concierge service
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us. It would be a pleasure to host you in the future for an improved stay, we are sure that you will experience the real great service that characterize us. Best regards, Vasco v. Baselli