Ratings based on 371 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff and Service

Posted Feb 15, 2017
Pros: Centrally located, well run and responsive to any requests for assistance.
Room was nice size, comfortable and clean. The staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent.

Posted Feb 15, 2017
It was excellent, all was perfect. Great hotel. Would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff very friendly and helpful.

Posted Feb 8, 2017
Pros: ditto
room is clean, shower is great, staff is very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto.

Excellent location downtown close to Malecon.

Posted Jan 23, 2017
This was an all round excellent hotel. Service and staff were exceptional.
3 out of 5
by A verified traveler from HI

City center

Posted Jan 15, 2017
Hotel is in a convenient location. The hotel itself needs upgrading. The breakfast was lousy. There are better hotels nearby for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent. No complaints, would recommend

Posted Jan 6, 2017
We had an excellent stay at this hotel. Quiet , spacious, and clean! Would recommend this hotel to others. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from PR

Posted Dec 23, 2016
Excellent Hotel and staff. Well kept. Definitely ill comeback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Dec 19, 2016
Pros: Clean, quiet, comfortable, friendly and helpful staff.
Cons: I wish they have the same menu for the restaurant and for room service.
Location: Is located near 9 de Octubre avenue, very close to malls and Malecon 2000
I loved my stay in this hotel. The bed was so comfy and the room was very clean and quiet, the staff was always very helpful. I don't think I will use any other hotel in Guayaquil.
5 out of 5
Recommended
for Everyone
by A verified traveler from oxford, england

Great staff, warm welcome.

Posted Nov 30, 2016
Pros: The customer service and location.
Cons: Tea/coffee making facilities in the room
Location: See the sights of Guayaquil. Easy walking and also easy to get to other areas by short cab ride.
Returned for a one night stay after staying at this hotel for three nights previously. Checked in early with no hassle and offered a late check out which was much appreciated. The staff are excellent. Nice large room, really comfy bed and good clean bathroom with a bath/shower.
5 out of 5
Recommended
for Couples
by A verified traveler from oxford, england

Good location, quiet and safe.

Posted Nov 28, 2016
Pros: Staff, location, comfortable beds.
Cons: Tea/coffee in the room.
Location: See the sights of Guayaquil.
Really welcoming and helpful staff. Let us check in early (11am instead of 2pm) which was excellent after a long flight. Changed money for us, printed out boarding cards etc at no cost. Good breakfasts.