Ratings based on 51 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Close to everything

Posted Dec 28, 2016
Free valet parking. Great view of cathedral and park. Quiet on upper floors
5 out of 5
Recommended
for Everyone
by A verified traveler

Best breakfast buffet in Guayaquil

Posted Dec 19, 2016
Pros: Service was very good. The Jacuzzi was actually clean!
Cons: Nothing really, just a 4 or 5 dollar taxi ride to the mall and probably about the same to the airport.
Location: Near the river walkway and the Bahia shopping district.
All good. Valet parking, easy check in, nice big comfortable room with a view, totally updated, close to shopping and the malecon along the river for walking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice hotel next to park.

Posted Dec 8, 2016
Good value for location. Short walk to Malecon. Right across the street from a park and the cathedral. Valet parking, free. Shopping. We had a king suite, located in the rear arm of the hotel so you walk through a mall to the elevator. Not a good view from these rooms but it's quiet off the street. You can get view rooms of the park and cathedral but you will be right on the street side. Great buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stop over

Posted Sep 24, 2016
Pros: Efficient freindlt staff, clean comfortable rooms.
Cons: Coffee bags for free coff are very weak.
I've stayed here multiple times. No complaints.good for anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2016
Clean hotel, nice rooms, very confortable. Recommended
Comment from Hotel Management
Sep 1, 2016 by Channel Manager , Hotel Management
Dear Guest, Thank you very much for your review and for recommending us. It would be a great pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2016
Great hotel, too ms were a little small but great service overall
Comment from Hotel Management
Aug 17, 2016 by Channel Manager , Hotel Management
Dear Guest, Thank you very much for your review. It would be a great pleasure to welcome you back! Best regards, David Vallet Segovia Channel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from usa

Good location.

Posted Mar 14, 2016
Pros: Rooms spacious and clean.
Cons: Restaurant was cafe fair. Finer dining for dinner would add a lot. breakfast was good quality.
Location: Excellent location overlooking park and only a few blocks from the Malecon.
stayed here on faction. Location was good, walking distance to many sites of interest, theMalecon, museums, parks.
Comment from Hotel Management
Mar 14, 2016 by Channel Manager , Hotel Management
Dear Guest, Thank you very much for your review. It is good to know that you enjoyed our spacious and modern rooms. It would be a great pleasure to welcome you back! Best regards, David Vallet Segovia Channel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Excellent hotel next to iguana park

Posted Feb 12, 2016
Pros: Everything. Excellent breakfast, good restaurant.
Cons: Nothing.
Location: City center. Across the park with endemic land iguanas, cathedral. Safe area. Few minutes walking to the waterfront promenade.
Excellent first class hotel in the city center. Large room, welcome drink, free water, perfect air conditioning, safe.
Comment from Hotel Management
Feb 15, 2016 by Channel Manager , Hotel Management
Dear Hanna, Thank you very much for your kind review. It is good to know that you enjoyed your stay. It would be a great pleasure to welcome you back! Best regards, David Vallet Segovia Channel Manager
2 out of 5
by A verified traveler

Disappointed after all

Posted Jan 2, 2016
Pros: Location was great.
Cons: The air quality
The room was very small. The most bothering thing though was the weird smell, especially in the lobby and breakfast floor. I would not stay again. for a hotel that claim to be superior this was not acceptable.
Comment from Hotel Management
Jan 6, 2016 by Channel Manager , Hotel Management
Dear Guest, Thank you very much for your review and for highlighting our locations. We are sorry to read that we did not met your expectations. Please accept our apologies for any inconvenience. It would be a great pleasur to welcome you back for a renewed stay so you can confirm how good our hotel is. Best regards, David Vallet Segovia Channel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Linden, NJ

Great and fancy hotel in the middle of town

Posted Oct 5, 2015
Would definitely reccomend it. If the price is within reach this is the hotel for you. Close to the Malecon and las peñas.
Comment from Hotel Management
Oct 6, 2015 by Channel Manager, Hotel Management
Dear Fernando, Thank you very much for your nice review and recommendation. It would be a pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager