Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Caracas

Excelent place

Posted Sep 16, 2016
Pros: Commons AreasSpa and Pool
Cons: nothing
Location: Have a good places to have a meeting with friends in the Malecon.
very good stay, great spa and pool. Excelent Personal and asist.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Hotel Guayaquil team. Thank you for your comments because it motivates us to keep improving the service that we provide. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

Worth the location and closeness to the airport.

Posted Sep 3, 2016
Pros: everything, location to wifi.....and safe.
Cons: Check in could have been quicker....but it was 2pm when i checked in.
Location: Location , epic ....close to all. Just a taxi ride away. And point to point ....i average from 4 to 5 dollar rides. Go to la Penas bars.
We where pick up at the airport by a friendly driver. Where impressed at the distance to and from hotel to the airport. Second the hotel is new and the location from all tourist locations are a major plus. YELLOW TAXIS where always available so that made it a plus as driving in guayaquil is a challenge for outsiders. The hotel is safe and has amenities that elevates it to luxuries. The wifi is a plus and the pool is a major plus. 24 hours room service another plus. And to unwind the river cafes are a nice touch. Ok the river is not cristal blue as it is not dirty its muddy due to its nature but at night it balances all out. the side restaurants to the right of the hotel that are not part of it is nice. and cheap. so don't think twice.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing as your option in Guayaquil. We are glad to know that you had a good experience during your stay with us, we really appreciate your comments. We are looking forward to host you soon. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

Fabulous Hotel

Posted Aug 31, 2016
I've stayed at many high end hotels but this one is at the top of the list. From the minute you enter, you are well taken care of. The rooms are immaculate and well appointed with spectacular views.I never wanted to leave my comfy bed. The pool and spa area are incredible for view and service. The breakfast buffet is wonderful and will set you up for a busy day ahead. Truly a wonderful experience all the way.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Ms. Jane, We are very glad to receive such a good comment. We really appreciate the time you took to share your experience. We work hard every day to make happy to our guest. We hope to host you soon. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

All the amenities needed

Posted Aug 29, 2016
Comfortable beds and wonderful staff. Great for a night before and after a trip to the Galapagos. Free airport shuttle.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate your comments because it motivates us to keep improving the service that we provide. We are looking forward to host you soon. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

Great hotel and location

Posted Aug 28, 2016
Pros: It's location and cleansiness
Cons: I can,then think of any because the attention and food was great.
Location: Walk to Santa Ana mountain where you go to El faro and take pictures of the city, visit museums nearby, walk along the Malecón.
It is located in the old city of Guayaquil within walking distance to Santa Ana and Malecón. All its surroundings are safe and guards are everywhere. I felt safe to walk around.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Rosa, Thank you for taking the time to share your experience with us. It is pleasant to know that you enjoy the attention and food provided and also the privileged location we have. We hope to welcoming you in a near future. Best regards, Santiago Galárraga C.
3 out of 5
by A verified traveler from Ecuador

View was disappointing

Posted Aug 22, 2016
Pros: The beds are comfortable and the food.
Cons: Friendliness
When I made my reservation it said the room had a view and the picture clearly shows the Guayas River. When we arrived there was a view of the air conditioning motors and a tin roof, also a view of the disadvantaged who live behind the hotel. Some of who cannot even afford windows or paint for their houses. It was depressing not relaxing. I have stayed at the Wyndham before and it was better. The hotel staff did not help with our bags and there was a 10-15 minute wait for the buffet breakfast and checkout.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Dear Mrs. Rosado, Thank you for taking the time to share your valuable opinion with us. We apologize for the discomfort we caused to you, we will take corrective actions. We hope to host you soon. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

Nice staff and hotel

Posted Aug 21, 2016
I had a great experience at the hotel. It started w the recepctiinist, veronica ortiz, who helped me get a ricerview room at the last minute. The place is noce and clean. Great custumer care.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Hotel Guayaquil. We are happy to know that you perceived the great customer care we provide to every guest. We hope to welcoming you back soon to provide the best service that you deserved. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler from New York

Great hotel located in a great safe area!

Posted Aug 17, 2016
The hotel was great, the staff was friendly. The area was safe to walk around - we only stayed for one night but it was perfect.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Guayaquil. Thank you for sharing your opinion with us. Best regards, Santiago Galárraga C.
5 out of 5
by A verified traveler

Posted Aug 5, 2016
Es un hotel muy bonito, comodo y esta ubicado en un buen lugar de Guayaquil, cerca del malecon y Las Peñas, la atención del personal es muy buena.
Comment from Hotel Management
by Gerente General, Hotel Management
Estimado Huésped, Reciba un cordial saludo de quienes hacemos Wyndham Hotel Guayaquil. Muchas gracias por tomarse el tiempo de compartir su opinión la cual nos motiva a continuar perfeccionando nuestro servicio. Esperamos recibirlo pronto nuevamente, Saludos cordiales, Santiago Galárraga C.
5 out of 5
by A verified traveler from dV

Loved this place!!!

Posted Jul 31, 2016
Right on the water, amazing views, excellent wifi in rooms and throughout the hotel, taxis always waiting out front, staff speaks Spanish and English (maybe more?), the roof top pool is AMAZING with incredible views including the old town and the lighthouse. Easy access to Malecon.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Guayaquil team. We are happy to know that you loved your stay with us. We hope to welcoming you back soon. Best regards, Santiago Galárraga C.