Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Best location!!

Posted Aug 23, 2015
Excellent service, staff are friendly and location is very convenient
Comment from Hotel Management
Aug 25, 2015 by Quality Assurance Manager, Hotel Management
Dear Guest, Thank you for sharing your comments with us. Your opinion is very important to us because is a way to know our guest appreciation, so we can improve our service. It was trully a pleasure to have you as a guest. We hope to see you again soon! Kind Regards, María de los Ángeles Chica
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Best location!!

Posted Aug 23, 2015
Good service , staff is friendly and has a great location! I will definitely go back
Comment from Hotel Management
Aug 25, 2015 by Quality Assurance Manager, Hotel Management
Dear Guest, Thank you for sharing your comments with us. Your opinion is very important to us because is a way to know our guest appreciation, so we can improve our service. It was trully a pleasure to have you as a guest. We hope to see you again soon! Kind Regards, María de los Ángeles Chica
4 out of 5
Recommended
for Everyone
by A verified traveler from miami fl

Nice and nice view, quiet,

Posted Aug 8, 2015
Pros: The view
Cons: More surroundings
Location: Not a lot of restaurant or stores around
Nice, but only went to work xxxxx xxxxx xxxx xxxx xxx.
Comment from Hotel Management
Aug 12, 2015 by Quality Assurance Manager, Hotel Management
Dear Guest, Thank you for your comments about your Wyndham experience. Your opinion is very important to us because is a way to know our guest appreciation, so we can improve our service. It was trully a pleasure to have you as a guest. Best regards, María de los Ángeles Chica
5 out of 5
Recommended
for Everyone
by A verified traveler

Die beste Wahl am Malecon

Posted Aug 6, 2015
Sehr gut gelegenes neues Hotel direkt am Malecon und Puerto Santa Anna. Nur wenige Gehminuten von las Peñas entfernt. Alle Sehenswürdigkeiten der. alle Sehenswürdigkeiten der Stadt sind entweder nach einem kurzen Fußweg oder für unter fünf Dollar mit dem Taxi erreichbar. Eigentlich ist das Hotel konkurrenzlos.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel view to the guayas river , really nice

Posted Jun 20, 2015
Excellent experience I ll return soon , good restaurants and to entertement zone
Comment from Hotel Management
Jun 22, 2015 by Quality Assurance Manager, Hotel Management
Dear Guest, Thank you for letting us know your comments. It is glad to know you had an excellent stay with us. For us it is a pleasure to serve you as you deserve. We hope to receive you once again to continue offering an excellent service. Best regards, Ma, de los Ángeles Chica
4 out of 5
Recommended
for Business Travelers
by CESAR from Lima, Peru

Muy bueno

Posted Jun 2, 2015 on Hotels
Muy buen servicio e instalaciones se malogro la alarma contra incendio y no hubo buena coordinacion entre los empleados el sabor de la comida podria mejorar mucho mas
Comment from Hotel Management
Aug 30, 2015 by Jefe de Calidad, Hotel Management
Reciba un cordial saludo de quienes conformamos Wyndham Hotel Guayaquil. Muchas gracias por tomarse el tiempo de dejarnos conocer su valiosa apreciación. Le ofrecemos nuestras mas sinceras disculpas por las molestias que percibió, es siempre nuestra prioridad ofrecer a nuestros huéspedes un servicio de calidad. Esperamos nos brinde la oportunidad de recibirla nuevamente Saludos Cordiales, María de los Ángeles Chica
4 out of 5
Recommended
for Couples
by S J from London

Wyndham Guayaquil

Posted Jun 2, 2015 on Hotels
A very enjoyable stay overall, staff were excellent. The only thing was the water temp in the bathroom and shower were not hot! Asked this to be improved twice and it wasn't during our stay.
Comment from Hotel Management
Aug 8, 2015 by Jefe de Calidad, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Hotel Guayaquil. Thank you for letting us know your commets. We apologize for the inconvenients you had with the temperature of the water during your stay, I talked to the Manager in charge and we are going to take the correctives measures to avoid it happen again. On the other hand, we are glad to know you feel confortable and received the excellent service our staff provide. We hope to receive you again soon! Best regards, Ma. de los Ángeles Chica
5 out of 5
Recommended
for Couples
by Byron Manuel from Guayaquil

Ubicación excelente y paisaje increble

Posted May 27, 2015 on Hotels
Excelente ubicación, hotel muy moderno, una vista increíble, full comodidad.
Comment from Hotel Management
Aug 1, 2015 by Jefe de Calidad, Hotel Management
Estimado Huésped, Reciba un cordial saludo de quienes conformamos Wyndham Hotel Guayaquil. Muchas gracias por permitirnos conocer sus comentarios. Que bueno saber que pudimos cumplir con sus expectativas y que haya disfrutado de la maravillosa vista que poseemos, de la comidad y de todo lo que nos menciona. Esperamos contar nuevamente con su presencia para continuar ofreciendo el servicio de calidad que se merece. Saludos cordiales, Ma. de los Ángeles Chica
4 out of 5
Recommended
for Couples
by A verified traveler

S

Posted May 26, 2015 on Hotels
Muy bien... Solo que nos toco un cuarto con unas tuverias rotas que hacian demasiado ruido y tuvieron que ir a solucionarlo pero tardaron 30 min y de ahi todo bien.
Comment from Hotel Management
Aug 1, 2015 by Jefe de Calidad, Hotel Management
Estimado Huésped, Reciba un cordial saludo de quienes conformamos Wyndham Hotel Guayaquil. Lamentamos mucho el incidente que tuvo con la tubería en su habitación, tomaremos medidas correctivas para que este tipo de incidentes no se vuelvan a presentar. Nos alegra mucho que a pesar de ese inconveniente haya podido disfrutar de su estadía. Esperamos contar nuevamente con su presencia como nuestro huésped. Saludos cordiales,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Would recommend

Posted May 19, 2015 on Hotels
Overall, the hotel is excellent. A lot of pros with just a few quirks. My reservation is for 2 beds. It's clean, fairly new, spacious and modern. Bed is perfect for me. Not too soft and not too hard. Friendly staff. Free shuttle to airport. The location...it's right off the water and it's an area where you can take a short walk along the water at night and still feel safe. With that said, nothing is close by if you need to get something from the store. The small quirk for me is the shower. It's modern, but the placement of the shower head and handheld are weird. Unless you are 6'5", you'll have a hard time reaching the low pressured shower head...and the handheld is at my waist, so it's kind of not functional. With all those considered, I would return again if I get the chance.
Comment from Hotel Management
Jul 25, 2015 by Jefe de Calidad, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Hotel Guayaquil. We received your comments regarding your latest experience with us and we would like to thank you for this feedback. Your opinion certainly assist us through our continuously process of improvement. We regret for the inconvenient you have in the bathroom, we will take measures to improve it. It was really a pleasure to receive you a our guest. Looking forward to host you soon. Best regards, Ma. de los Ángeles Chica
Comment from Hotel Management
Jul 25, 2015 by Jefe de Calidad, Hotel Management
Dear Guest, Receive a warm greeting from Wyndham Hotel Guayaquil. We received your comments regarding your latest experience with us and we would like to thank you for this feedback. Your opinion certainly assist us through our continuously process of improvement. We regret for the inconvenient you have in the bathroom, we will take measures to improve it. It was really a pleasure to receive you a our guest. Looking forward to host you soon. Best regards, Ma. de los Ángeles Chica