Ratings based on 267 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Very clean and comfortable accommodation, located close to the guilford green. We will be staying here again!
Comment from Hotel Management
Apr 6, 2018 by Sam S., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
2 out of 5
by A verified traveler

Under renivation

Posted Mar 10, 2018
Arrived in the midst of a renovation of lobby and breakfast area. The room with two double beds is quite compact with only a small wardrobe in lieu of a closet. Curiously, the coffee maker is next to the toilet. The breakfast area is adjacent to check in area with just a few tables. They ran out of eggs so get there early. The old adage applies - you get what you pay for.
Comment from Hotel Management
Mar 13, 2018 by Sam S, Hotel Management
I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.
4 out of 5
by A verified traveler

Convenient location

Posted Jan 22, 2018 on Hotels
Convenient, great for couple night stay
Comment from Hotel Management
Feb 19, 2018 by Sam S, Hotel Management
Dear Dennis. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
Easy convenient place to stay & work when in town for business
Comment from Hotel Management
Feb 21, 2018 by Sam S, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 12, 2018 on Hotels
Comment from Hotel Management
Jan 17, 2018 by Sam S, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stratford, ct

Great room and fantastic staff

Posted Jan 6, 2018
We were greeted cheerfully by the desk clerk and given all the attention we could ask for. The room was very clean. The shower was good and hot, and we enjoyed the stay immensely.
Comment from Hotel Management
Feb 19, 2018 by Sam S, Hotel Management
Dear Mike. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
4 out of 5
by Mark

Posted Jan 4, 2018 on Hotels
Comment from Hotel Management
Feb 19, 2018 by Sam S, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
by Stacey

Posted Jan 2, 2018 on Hotels
Comment from Hotel Management
Feb 19, 2018 by Sam S, Hotel Management
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted Jan 1, 2018 on Hotels
Comment from Hotel Management
Feb 19, 2018 by Sam S, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
4 out of 5
by Marian

This traveler left a rating score only Posted Dec 10, 2017 on Hotels