Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by DAESIK from 서울
추천하고 싶지 않네요Posted Dec 29, 2014 on Hotels
겨울에는 춥습니다. 낡은 호텔이라 히터가 제대로 작동하지 않네요 아침식사도 별도 추천하고 싶지 않습니다. 먹지 않고, 맥도날드에서 햄버거 드시는게 훨씬 낳음
by John from oregon
highly recommendPosted Nov 9, 2014 on Hotels
Would highly recommend. We got drenched walking up in the rain to the hotel and Hannah saved the day by drying pur clothes. Fabulous location.
by A verified traveler
Great location, friendly staff, good roomsPosted Oct 15, 2014 on Hotels
Excellent stay, great location nearby the riverside. Good working wifi all across the rooms and open areas.
by Timo from Estonia
Great location, comfortable roomsPosted Oct 8, 2014 on Hotels
Hotel has very good location for discovering Guilin, right along the riverside. Straightforward service and comfortable rooms (bed was surprisingly soft considering the average Chinese standards).
by Ronnie Chia from Singapore
Good servicePosted Jul 14, 2014 on Hotels
The staff both at the reception and at the café were extremely helpful. The Chinese breakfast is good. In term of security, this is lacking given that the hotel has 2 wings.
by coroner201 from Erie, PA, USA
Overall, very good hotel experience in GuilinPosted Feb 19, 2013
Pros: location and views
Cons: room service
Location: great location within the city, with a nice walking area by the lake
Just recently spent 4 days/3 nights at this property. It was my third trip to Guilin in 3 years, but my first stay here. My travel plans had changed do to domestic flight issues, and I needed to change my reservation at the last minute. With the great help of Expedia, and Mr Liu at the front desk everything was taken care of. This was peak Chinese New year time here, so rooms were at a premium. My only major complaint was, we attempted to order room service without success. I called the number multiple times with no answer. Finally a male answered and advised they were too busy. The same thing happened the next day, despite being told by the restaurant manager, and assistant hotel manager it would not. There were no problems eating in their dining rooms. The staff was cordial and the food good. The property is in a good location and an easy commute anywhere within the city. Taxi's are very reasonable and they easily find the hotel returning you.There is a great area to walk, exercise, and relax close to the property.There are two room towers, one(older) having a great view of the lake. The Grand Wing(new) appears nicer and with a high floor, you are still able to have good views.That is what we chose and were very happy.The front desk staff were friendly, and always helpful.The housekeepers were readily available and did an adequate job. Despite showing it's age a little, it is well maintained. Overall it was a very good hotel experience, and I look forward to my next visit.
by María Cristina
Posted Sep 24, 2012 on Hotels
Excepto por el muy pobre inglés del personal en la recepción y por la muy "kitch" decoración de las habitaciones, es un hotel bastante bueno. Fue mucho mas de lo que esperabamos. Exelente ubicación, cuartos amplios, comida aceptable y servicio cordial. Lamentablemente no tienen internet en la habitación y la señal de las áreas comunes se congestiona demasiado. Sin embargo, iriamos de nuevo.