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Get an overview of this hotelFamily-friendly Guilin hotel in Guilin City Centre with 2 restaurants

Location

Located in the center of Guilin, this family-friendly hotel is within a 10-minute walk of Yushan Park and Eighth Route Army Guilin Office. Tiefeng Mountain Scenic Resort and Guilin Two Rivers and Four Lakes Resort are also within 15 minutes.

Hotel Features

Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 449 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Shangri-La Hotel, Guilin provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. 7 meeting rooms are available. This luxury hotel also offers a children's pool, spa services, and a children's club. Onsite self parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).

Shangri-La Hotel, Guilin is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (free) 
  • Arcade/game room 
  • Total number of rooms - 449 
  • Number of floors - 7 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Children's club 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Multilingual staff 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 7 
  • Year Built 2009 
  • Number of restaurants - 2 
  • Conference center 
  • Free self parking 
  • Sauna 
  • Smoke-free property 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Outdoor pool 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Wedding services 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Coffee/tea maker 
  • Free bottled water 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Daily housekeeping 
  • Designer toiletries 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Blackout drapes/curtains 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Li Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

U Bar - Onsite bar.

Lobby Lounge - Onsite lobby lounge.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 140 for adults and CNY 70 for children (approximately)
  • Rollaway bed fee: CNY 345 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Guilin Shangri-La
  • Guilin Shangri-La Hotel
  • Shangri-La Guilin
  • Shangri-La Guilin Hotel
  • Shangri-La Hotel Guilin

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
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Wonderful hotel

5 out of 5
by from CA
Posted Jan 16, 2017
Very good experience and memory. Beautiful hotel location very good. Breakfast delicious and a lot of choices we will back again
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Hotel with Lots of Amenities!!

5 out of 5
by from USA
Posted Nov 22, 2016
This hotel was better than expected, it is more like a resort!! Plenty of things to do and eat, right there at the hotel. Staff there are very friendly and helpful. Lots of the staff speak English, and if they can't figure out what you are asking for, they try to find someone right away to help. There is a travel agency right in the lobby to book any tours that you might want to do. The room was extremely clean and the furniture was in great condition. Plenty of snacks and places to eat at a reasonable price right on site. When we arrived, they did try to get us to upgrade the room, which we decided not to do. We had a "city view" and it would have cost 100 RMB to upgrade to "river view," which was only marginally better. I don't have any kids, so I can't say for sure, but I'd say this hotel has more things to do for kids than I've seen anywhere else in China. There is a feeding zoo with ostriches, but I didn't see that. The hotel is located basically in a big park, and they even have a recommended jogging path for you on a lanyard in the room. The AC was working great, and was definitely needed because it was very humid in Guilin. I've stayed in quite a few other hotels in China, and most of them have inadequate heating and AC systems. Not the case for this hotel. I was pleasantly surprised. This hotel is a GREAT DEAL for the price. Treat yourself and your family by staying here!!!
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Nice hotel with good food

4 out of 5
by from hong kong
Posted Nov 1, 2016
Pros: Clean room, nice health spa , good and relaxing club floor facilities
Cons: Location a bit far from sightseeing activities and surrounding area is not exciting to walk around
Location: Nothing to do nearby
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Very nice shangri-la

4 out of 5
by
Posted Oct 16, 2016
We enjoyed the club room The playroom was just okay and they charge a lot for guests ($20 usd per child) even if you are a club member But the Staff was good
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To crowded, very por service

3 out of 5
by from The Woodlands TX
Posted Aug 7, 2016
Pros: Nothing in particular.
Cons: Trying not to allow people to sleep in the reception while waiting for rooms or massive tour buses. Improving food quality. Pool services are Zero..
Location: Far from everything
The hotel is not very well located, the place looks like a crowded Disney hotel in peak season. Service was very poor
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"Shangri-La" means "Hidden Paradise"; Precisely!

5 out of 5
by from Las Vegas, Nevada
Posted Apr 14, 2016
Pros: The setting; the garden; the generosity of the building lay-out; the décor; the charming and helpful staff.
Cons: Not a thing
Location: Not much to do in the immediate surroundings, but downtown is very nice.
The Shangri-La is a wonderful place, with a beautiful lobby, elegant rooms and comfortable beds. Add to it the charming and very helpful staff and your stay becomes almost perfect. The promotion they offer to join the “Horizon Club” is an excellent deal. It gives you a nice room on the 7th floor and covers your breakfast, which would be extra otherwise. It offers tee and soft drinks all day in the exclusive Sky Club lounge and 5pm snacks which are so generous it becomes a light dinner option. The dinner buffet was not quite what Westerners understand to be Chinese food. For me there were too many sea creatures, but I was told they are healthy. By the way, the Chinese invariably go for the green salads, fruits and, yes, sea creatures; the Westerners go for bacon and French Fries. It shows! The location is a bit on the outskirts of town, but the metered taxis are very cheap. If you need advice about where to go in Guilin, or where to find the only Starbucks in town, ask young Señor Ruben from Mexico; he’ll tell you in several languages, Chinese included.
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Beautiful view of the Li Mountains

4 out of 5
by from St Albert, AB
Posted Feb 28, 2016
Pros: The hotel is very quiet, is situated close to the River and has beautiful views from some of the rooms of the local mountains.
Location: As pickpocketing was an issue according to our local guide, we never ventured outside around the hotel - we only drove with our car/driver and guide
Beautiful hotel, wonderful staff, but a little out of the way. Our Chinese Guide told us that the area was bad for pickpockets so we never walked around the area. The hotel itself was gorgous and the view from our top floor room overlooked the mountians which looked just like the movies. It was a little on the expensive side, but worth it if you want to spoil yourself a little. We received fresh fruit in the afternoon in our room. The room has a kettle and fridge. The room was a little hot and only one window opened and not far enough to let in any real air. The room was very quiet. We took a day trip on the Li River which was absolutely fabulous and I would reccommend it to everyone wanting to see the local mountains. One of the spots is featured on the Chines $20.00 Yuen. When you land at the other end of the river an hour from Guilin, there is a nice shopping area (but very touristy) and the drive back is interesting as you drive through smaller towns and farm land
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Great place to stay in Guilin

5 out of 5
by from Mexico City
Posted Jan 11, 2016
Pros: Staff was super friendly and very eager to make our stay very comfortable.
Location: Unfortunately there aren't may restaurants around. Nonetheless, the staff always recommended us nice places where to eat and visit.
This a proper Shangri-La Hotel: Great staff, amazing facilities and superb service.
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Hell yeah

5 out of 5
by
Posted May 19, 2015
Unbelievable five star experience at a quarter of the price in san francisco
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Excellent hotel in beautiful Guilin

5 out of 5
by from Tel Aviv israel
Posted May 12, 2015
Pros: I liked the view, the general atmosphere and the food
Cons: none
Location: The hotel is situated out of the center, but a taxi ride of about 10 minutes brings you to the center
My stay at the Shangri-La was wonderful. A beautiful hotel, nice room facing the river. The food was excellent. The staff very helpful with very worm hospitality
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