Ratings based on 227 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Chin Chang

This traveler left a rating score only Posted Jun 15, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jun 2, 2016 on Hotels
My stay was good, the place is convenient to the nearby shopping area. Love the room, was spacious and good... Definitely will come back again to this hotel
4 out of 5
by Peter

This traveler left a rating score only Posted Apr 8, 2016 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
1 out of 5
by A verified traveler

Very bad experience

Posted Mar 29, 2016 on Hotels
Very bad service. Breakfast was disgusting. Rooms are not really clean. Over rated.
4 out of 5
by YS

This traveler left a rating score only Posted Dec 29, 2015 on Hotels
5 out of 5
by Lau

This traveler left a rating score only Posted Dec 24, 2015 on Hotels
3 out of 5
by A verified traveler

Great location but rather old

Posted Dec 19, 2015 on Hotels
Location is very convenient. Zhenyang Shopping street is just behind hotel. The hotel is clean but old.
2 out of 5
by A verified traveler

Posted Dec 5, 2015
Very bad Smell in the room, like nobody living inside for at least 30 years.
4 out of 5
by Andy from Singapore

Nice Hotel

Posted Dec 2, 2015 on Hotels
Nice hotel with good sized rooms. Room was really clean & everything was perfectly functioning. It is in a quieter area of Guilin just opposite the Li River. There is a main dining street behind although not all the restaurants/cafes there were good (we had 2 bad meals there). Price wasn't exactly cheap by China standards although for the Sheraton brand, it was acceptable (USD$110 per night). However the place & deco was beginning to show its age. It was not as luxurious as expected & slightly not up to par for a Sheraton Hotel. An upgrade might be needed soon. Front desk was helpful & informative. There is always an English speaking staff at the front desk so this is very useful for customers who do not speak Chinese. Special mention goes to the female front desk staff who got me to join the Starwood Club & we got a free room upgrade during check-in.