Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Las Vegas

The staffs are not profresional,i felt not welcome

Posted Nov 11, 2016
Pros: The bed
Cons: Should be more eye contact and welcome guests
Location: Location is great easy to shop and foods
Sheraton is a good brand name, but the staffs at the check in counter should be more friendly, room is ok, bed is comfortable, rest room is 3 stars,overall it's not worth for the money to stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
4 out of 5
by A verified traveler

設施太舊

Posted Aug 18, 2016
這家酒店已經很老舊了,但地理位置很好。靠近美食街,吃東西逛街,都很方便。因為是集團式經營的酒店,入住的外國人非常多。我們第一天入住,就碰到房門打不開的情況,換了房間。國際性的連鎖酒店,居然連個接線板都無法提供,也是很讓人無奈的一件事。酒店員工很環保,即使出去時留下一張房卡取電,用來幫自己的ipad充電,回來也會發現,房卡被拔出來斜插在取電槽
4 out of 5
by Jacob from Ramat Hasharon

Great place to stay in Guilin.

Posted Aug 8, 2016 on Hotels
We enjoyed our stay very much.
4 out of 5
by Tat va

This traveler left a rating score only Posted Aug 4, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
2 out of 5
by A verified traveler from 埼玉県さいたま市

メンテナンスされていない

Posted Jul 19, 2016
割り当てられた部屋のシャワーは、熱湯か水しか出ない。部屋の電子ロックは接触が悪く、外出する度にスタッフを呼ばないと鍵が掛からない。フロントに部屋を変えて欲しいと申し出するも応じてもらえず。(最終的には応じてもらえましたが、変えてもらった部屋はシャワーの水がスムーズに排水されず…) 中級ホテルならこんなもんかと諦めますが、シェラトンでこれは無いと感じました。部屋は清潔で快適に過ごせました。バイキングの朝食は品数が多く、美味しかったです。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2016 on Hotels
5 out of 5
by A verified traveler from hong kong

Very nice hotel, great location

Posted Jul 8, 2016
It's quite a nice hotel, though the facility is a little bit old. The location is very good, close to a few parks. I'll choose this hotel again when I go to Guilin again.