Not a typical Novotel, more of a Chinese hotel
Posted Mar 16, 2016 on Hotels
Hotel looks nothing like the photos on the website. Even their best room, junior suite, was cramped and depressingly outdated. Although the staff was friendly, the whole experience was limited by the poor design, limited amenities, not very appealing restaurant and bar.
Comment from Hotel Management
May 28, 2016 by helen, Hotel Management
Dear Hotels.com Guest,
hank you for staying with Novotel Guiyang Downtown and we hope you had discovered adventure here in Guiyang city and had a safe journey back home.
We had reviewed your comments posted on the Hotels.com. We had checkup the room you stayed and a touchup was conducted to the room to make sure the room quality maintained.
Novotel Guiyang Downtown is a compliance brand standard property and we keep driving the better quality for our guests. We do appreciate your experience sharing to point out issues that could make us better. And we hope to see you again to witness effort of Novotel Guiyang Downtown had made.