Ratings based on 327 Verified Reviews

4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

Nice Hotel beautiful location

Posted Apr 24, 2017
Pros: Stunning location with amazing views, the Villas are well kept and they try to maintain them as much as possible. The staff were caring and helpful.
Cons: Inconsistent WIFI, lack of hot water & you should not be charged for accidentally losing your room key card.
Location: Beautiful beach location, not close to anything, however the Hotel offers free shuttle service into town & fisherman's village which was nice.
There were some issues in the beginning regarding airport pickup, inconsistent WIFI in the rooms, lack of hot water & charging us for a lost room key card. After bringing our concerns to the front desk, the agent was very attentive to resolving our issues as quickly and efficiently as possible which was very well received and shows they care for the customers. Overall we had a wonderful, relaxing 3 night stay at Fair House. I would definitely recommend staying here based on the nice quite private location with beautiful island/ ocean views, well-kept compound with nicely decorated villas & an attentive staff always willing to help and resolve any concerns you may have.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Excellent holiday great hotel great staff and great food
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff and location

Posted Mar 11, 2017
Staff and management very helpful. Location quite and relaxing. Nice beach restaurants and shuttle to town
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017 on Orbitz
pillows were stiff. shuttle prices a bit high. overall was a good time though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clara, CA

Nice villa on the beach

Posted Jan 17, 2017
Pros: Location, room
Cons: No email monitoring. When I tried to make arrangements for an airport pickup, no responses to email. i had to call Thailand from the US
Location: Right on the beach. On the same beach off of the hotel property are wider stretches of sand, cheaper restaurants, massage huts and the W hotel.
I booked a beachfront villa with private pool and I couldn't have made a better choice. Yes, it isn't the best beach on the island, but it's a great beach if you want to avoid the crowds and just want to enjoy the environment and the atmosphere. During high tide, the beach on the property is under water, but you literally have to walk a few yards in either direction of the hotel and you'll find awesome stretches of sand. Within walking distance on the beach are other cheaper restaurants and massage huts as well as the W hotel which has an awesome bar that is open to non-residents. Love the free amenities including paddleboards, breakfast buffets and return bus to airport. I didn't leave the hotel or the surrounding beach areas at all. If you ever wanted to know what it would feel like to stay on a deserted island, but with awesome amenities and food, this is the place to be.
5 out of 5
by Niamh

Very nice hotel, despite our check-in woes!

Posted Jan 10, 2017 on Hotels
Started badly as we arrived New Years Day to check in on time, however either due to guests who just wouldn't leave or they were given a late check-out (which would be very bad as the hotel knew we were literally sitting around waiting for the room) we didn't get the room key until 6pm so we wasted an entire afternoon of our holiday. We were given a couple of free drinks and a sandwich while we were waiting but really, considering the whole afternoon was taken from us I would have expected a dinner at the restaurant. We were really ticked off about it. However, the place is really lovely. We stayed in the beachfront villa with the private pool. The villa is gorgeous, beautiful 4-poster bed, separate sitting area, 2 huge bathrooms. The staff are very friendly, they do really nice cocktails, food at the restaurant is very good. The resort is a few minutes drive to Fishermans Village.
5 out of 5
by Holly

Beautiful

Posted Jan 7, 2017 on Hotels
The service is excellent. The staff will do anything to make your stay more pleasant!
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Ms. Holly, Greeting from Fair House Villas & Spa, Koh Samui Thank you very much for your kind to comment our service at Fair House Villa & Spa and we are looking forward to welcome you to star our hotel again. Best Regard, Napaphat C. E-Commerce Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Portugal

Nice hotel. Very quiet.

Posted Jan 7, 2017
Need some improvements in rooms and organization...
5 out of 5
Recommended
for Everyone
by A verified traveler

Fair House Villa

Posted Dec 26, 2016
Everything excellent! Very happy! Big room, toilet, and balcony with view on top of hill.
Comment from Hotel Management
Jan 10, 2017 by Napaphat C., Hotel Management
Dear Mr. Anonymous, Greeting from Fair House Villas & Spa, Koh Samui Thank you very much for your kind to comment our service at Fair House Villa & Spa and we are looking forward to welcome you to star our hotel again. Best Regard, Napaphat C. E-Commerce Manage
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Town, ZAR

Excellent experience

Posted Dec 10, 2016
Peaceful, beautiful, well run and friendly. I wouldn't stay anywhere else on my next trip
Comment from Hotel Management
Dec 14, 2016 by Napaphat , Hotel Management
Dear Mr. Kevin, Thank you very much for you kind interesting to choosing stay with us at Fair House Villas & Spa, Koh Samui and we are hoping to welcome you stay with us as soon. Best Regard, Napaphat C. E-Commerce Manager