Honeymoon Villa | Outdoor pool | Outdoor pool, pool umbrellas, sun loungers

Reviews of Kirikayan Luxury Pool Villas & Suite

4.5 out of 5
Kirikayan Luxury Pool Villas & Suite
Meanam Soi 1, Maenam Beach, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 152 reviews" "
Rating 8 - Good. 54 out of 152 reviews" "
Rating 6 - Okay. 11 out of 152 reviews" "
Rating 4 - Poor. 5 out of 152 reviews" "
Rating 2 - Terrible. 5 out of 152 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks great in photos but in actuality upon arrival you will realize that the property is very old, dated and in poor repair. I would not recommend this property to anyone. The Penthouse suite was up many stairs, very steep and the roof was leaking. They did eventually upgrade us to a Honeymoon Villa at no extra charge after 5 hours of conversation. They attempted to do the minimum to make us happy and we were told that we could not get a refund under any circumstances even if we talked to the owner. Buyer beware. We accepted our fate but refused to eat, drink or take advantage of the spa because of our treatment. Only ate our complimentary breakfast each day which was not great. Place was deserted.
Stayed 17 nights in Sep 2019
Response from RSVN on Oct 31, 2019
Thank you so much for your comment, We are looking for a solution.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2018
Response from Management Team on Jan 27, 2019
Thank you very much for your kind feedback. Hope you enjoy during stay with us.

10/10 Excellent

David C, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at a great price
Peaceful and relaxing
Stayed 4 nights in Sep 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
great private-villa stay very friendly staff in the land of 1,000 smiles
Stayed 7 nights in Aug 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room in a nice hotel, overpriced taxi
We stayed here for 3 nights in one of the penthouse suites. This was a huge place, bigger than my 2 bedroom apartment in the U.S. We were blown away by the size of the place and overall found it very comfortable. Excellent views. Staff here was very friendly and helpful, including booking excursions for us. Breakfast had a large variety of options, ranging from many different pastries to fresh fruit to Thai dishes (noodles, curry, rice porridge, etc), though the size of the spread was sometimes more appealing than the actual taste of the food. The room itself was extremely comfortable. My main issue with this hotel was the price of going anywhere with the hotel taxi. The hotel is not on the main street (can't easily hail a taxi) and not by beach, so going anywhere requires a bit of a walk. This wouldn't typically be an issue except for the overwhelming heat and/or daily rains. When we inquired about a ride to dinner, we were informed it would cost 350 baht per way to go to a restaurant 8 minutes away. That means a round trip ride would cost 5x the cost of the actual dinner. Similarly, a 15-20 min ride to the airport costed 500 baht per way. We DID use the free shuttle going to the sister hotel on the beach, which was appreciated, but otherwise, we felt it was hard to go anywhere without getting ripped off by our own hotel. In the grand scheme of things, 700 baht is not a fortune to tourists, but it leaves a sour taste in my mouth to feel like just a dollar sign.
Stayed 3 nights in Jul 2017
Response from Kirikayan on Nov 10, 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it ,stayed in the penthouse suite.The only thing I would do would be to make a screen up top for privacy while having a spa and fix jets on both spas.Staff were great they put us in the end room which was very quiet.Can hire motorcycle there to get around.
Stayed 3 nights in Jul 2017
Response from Kirikayan on Nov 10, 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

6/10 Okay

Karan Vijay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Luxury Villa with Poor Service & Rude Staff
Came here with my family of 4. We originally made our reservation for 5 people but my brother fell sick 2 days before we arrived and did not join us. Upon arriving for check in we requested if we could have the villa downgraded from a 3 bedroom to 2 bedroom villa for the same reasons. We had checked the availability beforehand and there was a 2 bedroom available. The front desk staff denied any availability of any other rooms immediately. We figured there was nothing else we could do. Throughout the stay we had mixed reviews of the staff working at the breakfast room. Some very attentive and polite, other straight up rude and condescending. WiFi service was very pathetic in the rooms, especially when you were on the upper floor. You had almost no connection. Also quite a shame that there is no free airport shuttle offered considering how out-of-the-way the resort is from the main road. On the last day the hotel tried to rip us off by trying to charge us for a airport taxi stating that we had booked it. There was no chance of that happening since we had rented a car from Day 1. Great villa, but because of the poor management and service I likely will stay elsewhere next time.
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

6/10 Okay

Josh

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not equipped for the rain
Overall the room was comfortable and very large, however, for price not up to scratch with a leaking toilet, bathroom and kitchen roof which left large damp patches. This was due to heavy rain but a hotel of this standard should be equipped for rain. Staff were all very friendly, however, not very forward thinking to solve small problems. Didn't get to enjoy the spa as it was closed one of the days (roof leaking) and the main reception didn't have a price list to their own spa, so we had to enquire ourselves and when we did there was nobody in the spa to help us. This side of the island (north) was a lot calmer than the other side however a very expensive trip into the local area and the shuttle wasn't running to chewang because of flood waters. No alternative car offered but plenty of expensive taxis that happily made it through the waters. Overall nice room and friendly staff and our roof balcony would have been lovely during our stay if we had more sun. MAke sure to book this hotel while it is on offer!
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

2/10 Terrible

Pamela, US

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very unsatisfactory in terms of service.
Response from Kirikayan on Nov 10, 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good villas, away from the hustle and bustle.
We stayed in a villa with separate living/bedroom buildings and private pool. This was delightful. It was our own quiet escape from the busy group activities we were doing on our trip. The staff are really good, doing their best to look after us. Most of the staff that we interacted with could speak fair to good english, making most requests straight forward. Our villa and the shared spaces, like bar and restaurant are all well kept. Lots of staff looking after the place. Even had someone do a spray for mosquitoes around our villa each evening. It's approximately 15 minutes to Fishermans Village or 25 minutes to Chaweng, around 400 - 500 baht for Chaweng. I have no reservation in recommending this as a nice place to stay.
Response from Kirikayan on Nov 10, 2017
Thank you very much for stay with Kirikayan Luxury Pool Villa & Spa. How nice to know that your time with us get enjoyable and memorable stay. All of your valued opinion will help us improve ourselves in the future. Wish you have a great time.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon villa
Honeymoon villa is great
Response from General Manager on Sep 27, 2016
Thank you very much for spend your time with Kirikayan Luxury Pool Villa & Spa. Hope you enjoy and comfortable stay.

10/10 Excellent

Roger, sunderland, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
penthouse suite
my daughter and I stayed in the penthouse suite with private roof top hot tub...wow!!! the living quarters were more 6 star its just amazing value would highly recommend this suite. we will definitely come bask again. the staff must be the most friend and helpful people on the island. the resort is settled back from the hustle life of sumui and if you require theres a free shuttle service. bad point and that's the web page pictures they don't do the place any justice it comes across as ok resort but really is one of the best value places I have stayed at. please consider I have been to samui 3 years in a row and this resort is by far my most favourite. the views from the private roof top is just breath taking and the quality of the resort is exceptional. wish we had stayed longer at this place. thank you kirikayan for the best memories we love you!!!!!
Response from Norbert on Sep 27, 2016
Thank you very much for your great comments. Hope you get everything comfortable and enjoyable stay.

10/10 Excellent

Nicole, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool villas away from the craziness
We absolutely loved Kirikayan and would definitely go back. There are lots of reviews about how far away it is, but if you are looking for a beautiful relaxing holiday that is out of it all but close to enough to indulge then this is it. It is less than a 5 min walk to main road. 300 baht to Fishermans Village (great for restaurants and shopping) or 500 baht to Chaweng. Being able to use the other resort in Chaweng so you can sit by the pool right on the beach is a massive bonus. Restaurant is lovely, quite expensive, but fine for a few nights. Room service is fast and easy. Def recommend a 2 bed villa if you can afford.
Response from Norbert on Sep 27, 2016
Thank you very much for spend your time with us.All of your commends is help us improve products and service in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service
Overall average, only the aircond leaked in villa.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you don't mind being away from the beach. Either way it's a short scooter ride away. Staff really helpful!
Response from Norbert on Sep 27, 2016
Thank you very much for spend your valued time with us.Hope you get enjoyable and memorable stay with us.

10/10 Excellent

David, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
A wounderfull Hotel experience. Will be back.

8/10 Good

V & E, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort for a relaxing trip.
The house was extremely big with high privacy. Both the in-house swimming pool and the public were clean and the breakfast buffet was much better than I and my wife expected. 4 bottles of drinking water were provided daily which saved our money for buying water. Things I didn't like are the semi-outdoor shower area and the containers for the shampoo, conditioner and the shower gel. Some insects passed through the shower area when I was having bath or doing business. The containers for shampoo, conditioner and shower gel were reusable that hotel needed to refill them once they were used up, so hygienic matters may be raised. The staff of the hotel is very nice and helpful.
Response from Norbert on Sep 27, 2016
Thank you very much for stay with Kirikayan. All of your commend is valued for improve our product and service in the future.

10/10 Excellent

scott, Takilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness abounds! Penthouse suite!
This place is awesome! We only had one night in the penthouse so we booked 2 more next week. Food was excellent service even better. The suite was huge. The jacuzzi on the second story roof was amazing. Great views. I told them it was my girlfriends bday and they brought a cake and champagne! Thanks kirikayan!

10/10 Excellent

Vladimir, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in a tranquille location
Beautiful hotel all around. One if the best I've stayed at. Friendly staff, especially Apple the hotel manager. Her and the staff made took care of anything we needed, from a scooter rental to information about sightseeing to booking tours. The hotel was very peaceful being located amongst the trees with great views of the mountains. Having access and a shuttle to their sister hotel in Chaweng right on the beach is also a great plus. Would return in a heartbeat. Thanks for the great stay!

2/10 Terrible

MING, HONG KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very poor service of the hotel staff
Disappointment to the hotel staff 1. Morning call is missing even we have ordered this service before 2. Missing service for presetting the Jacuzzi even ordered in the reception counter 3. Missing the shuttle bus service even ordered in the reception counter Totally unacceptable , very disappointing

8/10 Good

Sally, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room good service escape from crowd
The villa we stayed was really big and clean. Love it so so much. Enjoyed swimming in our private plunge pool with my boyfriend. The staff are very helpful. It is a lottle far from the ctr but they have free shuttle bus service to the Chaweng beach. and we enjoyed staying in a private quiet place. i got little surprise receiving a flower on the st valentine day. I would recommend this hotel to couples who want to spend time woth their lovers. I had great time and lots of good memory there with my boyfriend. Thank you!

8/10 Good

Poupi, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat
Wonderful hotel yet a bit remote.

8/10 Good

Tony, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities: Old, old poor gym equipment; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; frequent shuttle service to areas of interest

4/10 Poor

Murray, Australia - VIC - Melbourne

Disliked: Cleanliness, staff & service
Value: Outrageous price, Rip-off, Resturant and bar; Service: Rude; One really good lady working there her name was Apple she should be the manager

10/10 Excellent

Garry, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Hotel staff are very friendly & helpful. The food is good for Thai standards. We stayed in the penthouse suite which is a touch of luxury however the bubble pump on the rooftop jacuzzi didn't work very well which was frustrating. The hotel offers spas, cookery courses etc but all at a silly high price so do those bits in town for cheaper. The area of chaweng didn't impress as it smelt of sewage, and resembled the magaluf strip. The beach was also poor. Would reccomend Lamai if staying in Samui. This hotel is good for people looking to chill out & relax in a clean, quiet hotel.

10/10 Excellent

Jim, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Nice
Me & my wife booked the Penthouse Suite for 1 week and upon arrival at the airport, used the free transfer service from the airport to the hotel. When we got to the Place, we were greeted & Treated very nicely by the staff (who remained very friendly & Helpful throughout the whole stay). The place was very beautiful with amazingly nice views of the surrounding area (all 360 Degrees). There isn't much places around the hotel to go as it is somewhat isolated, which in this case helped in creating a relaxing feel of a getaway. Free WIFI helped us connect back to people at home when we needed it. We had a bit of an issue due to the severe storm that occurred on one day.The staff were very helpful and understanding to us and helped us by upgrading us to a more appropriate location, where we finished off our stay (it was the family villa, which is extremely nice, Would recommend to everyone). There is a free shuttle service from The luxury resort to the Chaweng beach based sister hotel, which proved to be very useful to us. All in all, a very beautiful hotel with very lovely staff personalities (you will be guaranteed to remember one in particular, as she was very bubbly in her personality)

10/10 Excellent

Laura Lee, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with everything you need
Has everything you need, clean, tidy, nice pool, great views, such great staff very helpful. Location is a bit further out than its sister hotel the 'resort' (right on the beach) as opposed to where we stayed, the 'villas' however they offer a free shuttle service which gets you to everywhere you need. Would probably recommend the villas to couples for timeout and the resort to singles/friends as its more central.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Value: Affordable; Service: Go the extra mile;

10/10 Excellent

Warren, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Canuck abroad, Australia

Liked: Cleanliness, staff & service, room comfort
Good service, incredible villa, needs maintenance
The villas are incredible! But need some maintenance. Both the villa pool and main pool need some maintenance work but were great! The front desk staff were amazing and very helpful, particularly Apple. Housekeeping service could improve their service. The near by Mae Nam beach is quiet but has some really great small restaurant and bars to enjoy authentic Thai food.

10/10 Excellent

Jessica, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain, Amazing; Service: Go the extra mile, Friendly; Cleanliness: Spotless, Beautiful;

10/10 Excellent

Pamela, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Mark, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Lovely;

10/10 Excellent

Angeline, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful retreat
A very pleasant stay in this resort. It's very clean,and the staffs are friendly. However,it's a bit far from the main happening area. But no worries , transportation provided to the beach side area. If you are looking for a place for relax , this is definitely the right resort for you. :)

10/10 Excellent

Liss

Liked: Cleanliness, staff & service, room comfort
Relaxing and Tranquil Resort
Traveling by myself after a crazy week on Koh Tao, I needed somewhere to unwind before going home. I made full use of all the facilities - mini bar, room service, beauty spa, fitness room, restaurant and pool. I loved all of them! Coming from Australia, everything was of course definitely affordable for the standard of the hotel and the services. My room was above par - very clean and spacious. This hotel is great for families visiting Koh Samui with young children. The only negative I have would be the distance from the beach and local shops/restaurants. It was quite a hike. They do have their own transport to Chaweng though, and they can also arrange for a cheap taxi or bike hire. But I love walking and this was the only downside! Overall, I enjoyed my stay and I would definitely stay again. I would recommend this hotel to my friends and family.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very good service. a great room and lots of smiles

10/10 Excellent

Anna, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
My Kirikayan suite was huge and tastefully decorated. The large infinity pool with mountain views was a joy to swin in. The breakfast buffet was vast and contained some different options each day. The only slight drawback is that the location is a little remote. There are laundries, taxi/tour services and a mini market within easy walking distance but it is a long walk to a reasonable restaurant. However this problem is minimised by the free shuttle bus. Unfortunately it only runs at set times so one has to keep to the timetable or use taxis or song taus (public minibuses which can be flagged down anywhere). The staff at Kirikayan could not be more friendly and helpful and were always ready to fulfil any request quickly and efficiently. I would thoroughly recommend Kirikayan Luxury Resort to anyone. It was exceptional value!

8/10 Good

G LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

rraj, New York, NY, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean.
Not clean at all. Kitchen counters seemed like weren't cleaned for weeks - dusty and water stains everywhere. We had stains on the sheets the first night we got there. Furniture is old and stained. Old towels - seems like they have been over used. Breakfast was really cold and taste less. Hotel needs significant updating/upgrading. Definitely no where close to "Luxury". Not recommended. Location: It is far from everything. Free shuttle is offered by this hotel but the frequency is very limited. Would recommend staying near Chewang Beach area unless you prefer being isolated from everything.

10/10 Excellent

Aleks Astakhov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for romantic stay
Really good hotel! Big suite, very silent! Best place if you would like to stay outside of the loud of night life. Big pool, free bus to chaweng beach. Ideal place for romantic stay

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful experience
Booked initially for five days, but stayed for 17. Lovely hotel in beautiful surroundings. Although it is a little bit out the way there is a free shuttle bus service a few times a day to take you to the nearest town at the sister hotel, where there is a lovely beach. Staff at the hotel are amazing and will help you with all your requirements. We stayed in an apartment and agreed not worth spending the extra for a pool villa as most days we had the communal pool to ourselves. Free transfer from and to the airport. Great room service, lovely restaurant food and good breakfasts. Would definitely return.

6/10 Okay

M.Cummings

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a 5 star hotel
Very disappointed with this hotel. The location is poor with rubbish etc lying around the boundaries. The hotel is desperately in need of refurbishment and a good clean! Even the towels are threadbare! The staff are however charming and can't do enough to help!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for couples or families
The suite was beautiful, especially loved the bathroom area that was indoor but with a very spa-like outdoors feel.
the bar - kirikayan resort

8/10 Good

Sarah, Australia - WA - Perth

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Friendly; Cleanliness: Beautiful;

10/10 Excellent

Steven, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art, Home away from home, Outstanding; Value: Affordable, Economical; Service: Flawless, Remarkable, Outstanding; Cleanliness: Immaculate, Pristine, Beautiful; the pool is to die for! The staff go out of there was to make everything superb!

10/10 Excellent

Cassandra, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average, Distinctive; Value: Great deal, Bargain, Compimentary water ; Service: Remarkable, Go the extra mile, Outstanding, Staff were exceptional; Cleanliness: Pleasant, Lovely;

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, romantic, fantastic service
This hotel was amazing. My husband and I were welcomed with a flower garland and a coconut cocktail. The room was more like a flat/apartment rather then a room with a full kitchen, lounge area and huge bedroom and amazing bathroom with Jacuzzi. There were also 3 balconies. All this in the cheapest room!! Our room overlooked the jungle and pool behind and coconut palms and the sea in front. I used the pool most days, there was never anyone else in it. The food for breakfast which was also included in the room fee was freshly prepared and offered a good choice of western and asian favourites. If we seemed to order a small amount, the staff encouraged you to order more. It was a bit like being looked after by your mum when you haven't seen her in a while! We booked 2 trips whilst in the hotel which was organised by the hotel and included pick ups from the hotel at no extra cost. They organised a transfer to the airport at no cost. I wish we'd known this as we got a taxi from the Samui airport to the hotel for 600 Thbaht at the beginning and they said if we had called they would have picked us up for free so make sure you do this if you book here. Nothing was too much trouble. We felt like we were really important to them. I think this was definitely the best hotel I have ever stayed in with regard to customer service.

10/10 Excellent

Habil, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Remarkable; Cleanliness: Spotless; Gym needs to be improved

10/10 Excellent

shabboe, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly sublime
Sublime, The perfect escape from the world. We originally booked for 7 days but was so perfect we ended up staying 17. The service was faultless, no request was too much trouble, the staff were truly wonderful. We were lucky enough to be upgraded to the honeymoon villa which was divine, very private with your own large pool, and the villas look just like the website. Your had the choice of breakfast delivered to your villa or the option of dining in the restaurant and the food was delicious. For us the location was perfect,quiet surrounded by lush coconut trees. Sure the hotel is not situated right on the beach, but only a 10 min walk away and the hotel also offers a shuttle several times a day to Chaweng beach, Never used this service as we had our own scooter, which i would highly recommend to explore the island. We have been coming to Samui for 7 years now and our stay at the Kirikayan was truly our best time ever.