Ratings based on 107 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Sydney, Australia

Great resort, but not worth the money

Posted Feb 2, 2017
Stayed in a private pool villa for 4 nights. It's a great resort in a good location, and is far enough away from Chaweng to be quiet and peaceful, but not too far. The pool villa was nice and is located towards the beach front. The room was clean and had all of the amenities you could need. The only downside was the pool. I booked the room based on having a private pool. The pool was not really private, as it had 3 large windows around it, and the pool was only waist deep. There were no beach style chairs to lay down on next to it. So we really didn't use the pool. Staff were nice and helpful. Breakfast was ok, but not great. The resort has scooters for hire which are an excellent way to explore the island, and much cheaper than taxis etc. Some parts of the resort feel a bit run down and in need of an update. One thing to note is that the hotel is on a hill, so if you have bad knees or any other mobility problem, you might find it challenging moving around the place. Overall it's a great resort, but for the kind of dollars you are spending, you would expect something special. This place doesn't have it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff

Posted Dec 27, 2016
We had a great stay at new star resort. The staff couldn't do enough for you and were so friendly. The hotel has its own private beach which is beautiful and well looked after.
5 out of 5
by CHIA-CHI from Taiwan

I love this hotel

Posted Jul 3, 2016 on Hotels
The cabinet is wonderful, jsut walk 30 secs to the beach (not all the rooms, but other room shall be okay, guess 2 mins for farest room). Staff is nice, we also rent a motorbike from hotel, it's very convient, only 10 mins ride could arrive Chaweng street, the beach is also wonderful, clean. In summary, it's a good hotel for couple and family to stay.
4 out of 5
by Brittany from Miami

Relaxing secluded resort

Posted Mar 5, 2016 on Hotels
Resort is beautiful and perfect for a relaxing getaway. Beach, pool and grounds are stunning. Food and drinks aren't great, but breakfast was great, big selection of food. Happy hour beachfront is a nice feature. Massage beachside also great. Vendors available at beach for shopping and fruits and corn. Games offered by the pool. A little far from town and market, at least a 15-20 minute taxi ride.
4 out of 5
by Timo from Zürich

New Star

Posted Feb 19, 2016 on Hotels
Nice Resort, Friendly Staff, nice Beach! The Rooms could use some fresh painting..
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2016 on Hotels
5 out of 5
by A verified traveler

excellent

Posted Jan 14, 2016 on Hotels
excellent all the way
4 out of 5
by A verified traveler

Lovely stay on the beach!

Posted Dec 28, 2015 on Hotels
Lovely stay on the beach with comfy lounge chairs and umbrellas on the beach. Wifi connection very poor in room but good in lobby and restaurant. Shuttle to Chewang beach is 50 baht per person per way.
5 out of 5
by paddy from Ireland

100% excellent

Posted Dec 28, 2015 on Hotels
friendly staff. perfect food. beautiful pool. Sorry I didn't pay extra for cabin. private beach so a bit of a walk from the club's and other town restaurants (you need to take the road). very quiet at night. (no boom boom music :-p) Will definitely stay again
4 out of 5
by Bradley from Colorado

Phenomenal

Posted Nov 26, 2015 on Hotels
The staff was phenomenal. Nui, Kathy, Toy, Perry, and the everyone else went above and beyond to make our stay memorable. They were all so kind and excellent at their job! While the resort itself was great but it is the staff that really makes this place!