Ratings based on 368 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

No lift

Posted Apr 15, 2017
We booked Hill room assuming to get a good view. But the room is on 6th floor with no lifts. Too many mosquitoes and quite old furniture
Comment from Hotel Management
Apr 17, 2017 by Peter, Hotel Management
Thank you for stay with us. We'll will work hard to make our guests happy. Hotel have only 2 floor. Thank you to letting us know. Appreciated your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

3rd stay here for me - good value

Posted Dec 18, 2016
The hotel is set on a hillside - so if you have any mobility problems request a room closer to the pool / reception - I stayed in room 452 junior suite a bit higher up the hill than last time but I managed the steps Staff are great and friendly and absolutely no issues staying here - as usual I hired a motor bike from the travel agents across the road at a very reasonably price 10 /15 minute walk to bars and restaurants
Comment from Hotel Management
Dec 20, 2016 by Peter, Hotel Management
Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback.
2 out of 5
by A verified traveler

Not a good hotel

Posted Dec 3, 2016 on Hotels
I suggest that anybody that is not a mountaineer gives this resort a wide berth ! Stairs and then more stairs and then more stairs ! Apparently this place has recently been taken over ? Whoever owns it they need to be spending some time on giving rooms etc a good makeover. The only good thing that can be said about this place is that it has a great pool ! Everything needs upgrading ! I won't be staying here again, there are better places to stay nearby.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for letting let us know. We'll work hard to make our guests happy. We're sorry if you unhappy. Appreciated your feedback.
5 out of 5
by A verified traveler

good value

Posted Nov 24, 2016 on Hotels
great value
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you stay with us, We'll work hard to make our guests happy. Appreciated your feedback,
5 out of 5
by A verified traveler

Quiet, clean and ideal

Posted Nov 23, 2016 on Hotels
A nice resort that is off the track a bit but it's only 5-10mins walk away from Chewang bars etc. ideal spot for nearby food and services, which are cheaper than the main areas. Rooms are big enough and cleaned everday. Pool area is really good but sun is obscured by 430pm if that matters to you. Nice to get clean towels everyday for the pool. Not that impressed when I ate here but breakfast at Pens for 150bht is a good deal, and good here plus the wee shop across the road, next to 7/11 is great for a cheap but tasty lunch or dinner. Stayed here longer than expected - quiet and ideal.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for stay with us, We'll work hard to make our guests happy. Appreciated your feedback.
4 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Our stay was very satisfying in terms for the price we paid for. The staff were exceptionally helpful and friendly. However there were a few areas that we believe that could be improved. 1. It would be great if the hotel could inform of the incredibly long stair case we have to climb to reach our room. It was very daunting for us after a long transfer from Surat Airport. 2. WiFi access was a tad troublesome as we had to get daily passwords for one time usages and believe me to climb down 120 steps and back up for a code slip, I chose to skip the WiFi. 3. Of course with balcony access and the greenery with it means besides us, we had blood sucking friends joining us. Of course it is of no fault of the hotel but it would be much appreciated if mosquito coils could be provided. Overall the stay was great as we had local friends to bring us around and the hotel was situated very conveniently to all the food places and also the beach. Many many great food near the hotel. Would recommend this place but would tell my friends to bring some form of repellant on their own in advance. Or else keep the door shut to prevent unwanted suckers
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Thank you for stay with us. We'll work hard to make our guests happy. Appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Not bad considering booking it while on special.

Posted Oct 16, 2016
Pros: Location not too far from town. Walking distance.
Cons: Breakfast is really simple, had it for day one and skipped the rest 3 days. Could have a little bit more choices.
Location: There is Ice Bar a stone throw from the hotel. Most the time we just walk to town for clubbing and restaurants. Not a problem if you ok with walking.
Great staffs, air-con in room not working properly and told the staff. Come straight away and fixed it with in half and hour. Time to time, due to the location of the hotel in the island, can have unpleasent smell if you are outside.
Comment from Hotel Management
Oct 18, 2016 by Peter, Hotel Management
Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to street walking and the beach

Posted Sep 19, 2016
Pros: it s convenient to walk around tourist area
Cons: cleanness
Location: central festival and night walking street
The hotel was ok if you dont mind with service or cosy stay
Comment from Hotel Management
Sep 22, 2016 by Peter, Hotel Management
Thank you for stay with us.We'll work hard to make our guests happy. Appreciated your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Romania

Excelent hotel FOR a great Money value!

Posted Sep 14, 2016 on Ebookers
I can recomend this hotel with all my trust to Everybody !The staff is more than helpful ,cleaninless all over and true polițe Atitude !All my respect FOR The ladies from recepțion and housekeeping who are working precise ,Smooth and Fast!Super good food and fresh tastie breakfast !I Will definitively come Back there Even with a Triple budget I Will not Change this hotel FOR a more "fancier" now,after checking myself "fancy "is just to ripp YOU Off FOR that hotels ,being needed to spend big money in taxies because they re far from downtown and with poorer conditions ,Nova Samui being just 5 min walk to the mall and chaweng beach !God bless you guys !
Comment from Hotel Management
Oct 11, 2016 by Peter, Hotel Management
Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback.
4 out of 5
by A verified traveler

Posted Sep 14, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Thank you for stay with us .We'll work hard hard to make our guests happy. Appreciated your feedback.