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Reviews of Villa Poseidon Boutique Hotel & Events

4.5 out of 5
Villa Poseidon Boutique Hotel & Events
Via Alfonso Gatto, 3, Salerno, SA

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 178 reviews" "
Rating 8 - Good. 64 out of 178 reviews" "
Rating 6 - Okay. 23 out of 178 reviews" "
Rating 4 - Poor. 16 out of 178 reviews" "
Rating 2 - Terrible. 10 out of 178 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

chris

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tracy

Stayed 1 night in Dec 2023

2/10 Terrible

David

The place was closed for two weeks when we arrived. Expedia did not update that. We had to hurry and book another place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outgoing and friendly. Hotel has great views and is quite. The staff goes out of their way to help you. Will return for sure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michele

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Trevor

Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place.
Tristano who runs a hotel is a Superman. He made our stay worry free and very comfortable. When our car got a flat tire he had resolved our problem within 10 minutes. Hotel is very nice and a view from balcony is fantastic. Thank you very much and we will be back next year.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeously appointed grounds and facilities. Friendly and professional service to deal with all our questions and to make suggestions. Loved quality of breakfast! Loved Salerno Centro Storico!!
Stayed 4 nights in Aug 2023

6/10 Okay

Braden

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the view from the room. We were happy enough staying there but the price was in our opinion to high for what the quality was. This for us is what we would consider an average room, should have been an average price. Also the bed was very firm which we found a bit uncomfortable. Staff were nice and helpful. Grounds well taken care of. Parking is onsite pay per use.
Stayed 2 nights in Aug 2023

6/10 Okay

Grethel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Beautiful place with a lot of potential, but needs a lots of work. Coming from a hospitality standpoint they really lack professionalism, very rude staff , non apologetic even if they are wrong .The beds are hard as a rock , shuttle service not available as advertised on the website . Only operates certain times and not convincente for the guest . If I would have known that I probably wouldn’t have booked .
Stayed 6 nights in Jun 2023

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this beautiful place, the service , facilities, the view is amazing and the atmosphere super friendly!
Stayed 4 nights in Jun 2023

10/10 Excellent

Thishana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very helpful and the hotel was clean and very safe.
Stayed 2 nights in Jun 2023

6/10 Okay

Marcine

Traveled with partner
Liked: Cleanliness
We had a nice stay at Villa Poseidon but there were odd happenings during stay. I’d like to mention that the hotel did not respond to any of my emails or messages after our cancellation date. Which meant when we arrived at the train station the 72hr preplanned shuttle from station did not happen. We were told we could take a taxi because the shuttle only operated for 2hrs morning and in the evening. Even though I had sent several emails stating arrival time they were never acknowledged. Upon arrival we were an offered a free glass of wine & checked into our room. The desk clerk mentioned that they were having a function at the hotel that night. They said we were welcome to attend too. We had travelled all day with little to eat so we agreed and we were told the function would start at 8:30pm. (Italians get started late!) That said, apparently the group was delayed and we were asked to come back later. We hadn’t eaten all day and were tired from train travel so rather than agreeing to come back at party time we opted to have pizza sent to the room. We noticed we had no water in our room so asked why. The clerk told us there was a water main problem out on the street. We had luckily showered so we went to our room for the night. At 10pm the party started and we were blasted with loud music and lighting. Needless to say we hardly slept. No more parties for rest of our stay and it was quiet. We were charged for everything upon checkout even wine & breakfast. Pool closed!
Stayed 3 nights in May 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good property for visiting Salerno. It takes about 15 mins to walk to central Salerno but this means it’s a quiet location. Rooms are good, views are lovely and the facility is well maintained. Staff are friendly and very helpful. Airport transfer (as advertised on Expedia) is only for local Salerno airport not Naples transfer
Stayed 5 nights in May 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and so kind. The view from our hotel room was wonderful and spacious for an Italian hotel. The downsides were it was about a 10 min (250 steps) down to the downtown area. The A/C also leaked water everywhere (collected 5 mugs worth in about 15 min). Neither were a huge issue to us, but I can see it being a problem for others.
Stayed 4 nights in May 2023

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was great and all the staff were excellent,especially Fabio. The owner even drove us to the train station.
Stayed 4 nights in May 2023

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 3 nights in May 2023

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

2/10 Terrible

Tandeleya

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
The staff was unengaging when we arrived. The whole hotel was cold and you can see they don’t keep common areas warm. Twice there was not hot water, the first time once they turn the boiler on the water came green. The mattresses are some of the worst I had. Heat system was right on your face and loud. It did had a nice view from several big windows and the outside grounds were beautiful. The terace room where they serve breakfast, was beautiful but cold. Our reservation had FUL BREAKFAST included and we got pastries and coffee then at the time of checking out they tried to charge us.
Stayed 2 nights in Nov 2022

8/10 Good

Martin

Stayed 1 night in Oct 2022
Response from Giuseppe on Nov 13, 2022
Gentile Ospite, grazie della sua recenzione e dell'alto punteggio. Il gradimento dei nostri ospiti è il successo della nostra filosofia di ospitalià sopratutto per essere degli ottimi padroni di casa . Sperando di vederla presto presso il nostro hotel , le auguriamo buon natale .la reception

10/10 Excellent

Candace

Stayed 1 night in Oct 2022
Response from Giuseppe on Nov 13, 2022
Gentile ospite grazie per la sua testimonianza.Speriamo torni presto a trovarci. Grazie e buon Natale

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! Highly recommend.
Stayed 4 nights in Oct 2022

10/10 Excellent

Qasim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, each room is unique. Good breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

debora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Villa on the hillside. Great ocean views! Wonderful staff, especially Mirella who was very helpful! Large clean rooms. Very generous in helping us with their shuttle bus in the mornings. Parking available at villa. Located walking distance to ferry and old town. There are 3 escalators from the town below up the hill but you do need to climb up one final long flight of stairs to villa. Pool and breakfast nice also.
Stayed 4 nights in Jun 2022

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and accommodating, they spoke very good English, they were knowledgeable about the area and the rooms/grounds were beautiful. Will definitely be returning here.
Stayed 2 nights in Jun 2022

10/10 Excellent

Assalih, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service
Nice location and great views, however needs some updating as property is old and rooms need lots of improvements.
Stayed 3 nights in Jun 2022

10/10 Excellent

Iouri

Stayed 2 nights in May 2022

10/10 Excellent

Anna M

Stayed 2 nights in Feb 2022

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is an impressive property but the drive was terrifying and turning into the property quite nerve wracking. Originally the parking was way below the entrance, but when they realized I was handicapped, they really provided assistance. Very nice & friendly, great breakfast. Has glass doors & counters which could be an accident waiting to happen. Would recommend putting decals on the glass. Probably a better property for someone young & more athletic.
Stayed 2 nights in Jan 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
מאוכזבים מאד מרמת החדר, הנקיון והשירות. החדר קטן וצפוף, מרוהט בריהוט ישן ובלוי,, הכורסה בחדר היתה מלוכלכת וקרועה, שקע חשמלי חשוף, ומרצפות שבורות. רצפת המקלחון מלאה בכתמים שחורים של עובש. תחזוקה ירודה ביותר. בחרנו במלון גם בגלל שכתוב שיש בו מזגן, אך כשהגענו נאמר לנו שלא ניתן להדליק מזגן כי באוקטובר כבר נעים... היה לנו מאד חם בלילה. המזרן ישן מאד ויש בו שקע באמצע, מה שגרם לכאבי גב נוראיים והלינה היתה ממש בלתי נסבלת. אחת המגבות היתה מלוכלכת. כשפנינו לצוות המלון וביקשנו להפעיל את המזגן ולעשות משהו בנוגע למזרן, נאמר לנו שאין מה לעשות. למחרת נאמר לנו שהמזרן נבדק והוא תקין... רצינו לעזוב ולקבל החזר אך גם זה לא היה אפשרי. לא ממליצים על מלון זה בכלל! מניחים שתגובת המלון תהיה שהם מתנצלים שלא היה לנו נח, אך זה כבר לא עוזר לנו בשלב זה.
Stayed 2 nights in Oct 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay in great location
We come from America, where free breakfasts are sickening (in my opinion). This breakfast, however, was great. The cappuccinos were among the best during our stay in Italy, the yogurt and fresh fruit were delightful, the array of pastries was great, and the fresh squeezed orange juice speaks for itself. Don’t overlook the fridge. As for the hotel, we loved the terrace overlooking the harbor. The room was a good size, bed was okay and there was useful furniture. The bathroom was a good size with a very nice shower. Parking was also a huge plus! The staff was super helpful and checking in was easy. The man at checkin gave us a map of the part of Salerno near us that was a nice orientation. The hotel sits about 2-3 flights above a public escalator that spans another couple flights down to town (it only runs up to, not down from, the hotel). While I remember reading reviews about stairs when looking for a place in Italy, if stairs scare you, I recommend a different vacation local. I found the stairs awesome, and extremely convenient to the wonderful restaurants of Salerno (try Visilica)!
Stayed 2 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I hate steps
They really need to get a grip of the fact that people stay there on holiday, had to ask and wait for everything
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely- very quiet and relaxing and the staff were extremely helpful and very kind. The amenities were perfect and the service was great!
Stayed 3 nights in May 2019

8/10 Good

Carol, Coos Bay, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view, very good breakfast spread with plenty of options. Easy access to town, though it does involves steps down (and an escalator back up most of it). The staff is very professional and helpful.
Stayed 3 nights in Oct 2018

8/10 Good

Dee, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is a residence so there is only breakfast with no further food or drink service available. Great view and location, is easy to get to the centre of town so long as you can walk steps
Stayed 1 night in Sep 2018

6/10 Okay

Herman

Very nice view from the room overlooking the bay of Salerno. Very nice breakfast set out on the terrace, however, guests are to bake their own omelet. Description of the hotel in Hotel.com is misleading. Hotel is located high up along a very busy road without pedestrian access to the town other than through a back yard exit that connects the hotel to the nearest main street through in total some 300 steps. Escalators partly serve the way up but not down. Steps near the hotel back exit are steep and covered with tree debris and surrounding pieces of garbage. Hotel staff professional but not very outgoing. Hotel charges Euro 10 for parking on an otherwise empty parking area.
Stayed 1 night in Sep 2018

4/10 Poor

Kate, United Kingdom

Disliked: Staff & service, property conditions & facilities, room comfort
Dissapointed.
The View from the hotel was superb, the room clean enough, but nothing like we expected from the imformation. breakfast dissapointing, staff hardly saw any, no restaurant open, no bar open, swimming pool lovely but due to wind not there fault unable to use due to debris in pool, dosn't say you have to pay 10 euros a day for parking only told when we arrived, we found it very soulless and staff that were around occasionally very unfriendly, for what should be a lovely Hotel, I hate to knock any establishment but do your homework before booking this hotel,and you definately need a car to get around although you can easily walk into Salerno. This is just my opinion the location and Hotel may be fine for others .
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Decent size bathroom and breakfast included.
Stayed 1 night in Sep 2018

8/10 Good

Mary

Great relaxing and well appointed hotel
Wonderful hotel that is well appointed, room was spacious and with good quality linen and fittings. Pool was a great refresher after tourist day trips and just what we needed when we had some quiet days in between travel. Staff were very friendly and obliging. Limited room service and lack of restaurant facilities (other than for breakfast) was a disappointment and meant we needed to go into town most nights, as there was no local option available. The limited operational times for the public escalators that we relied on as we had no car and were primarily travelling by train, also meant we had to really keep a check on what time we were out as after 2155 hours, the escalator closed and we had to then take all the steps (not counted, but a couple of hundred at least). One time we missed it by 2 minutes and that was a very hard slog up all those stairs! But breakfast was a treat, the rooms with a sea view very good value and a very relaxing place to stay for 6 nights.
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveler

Fawlty Towers
Despite the wonderful staff on reception who tried ever so hard to help us with everything we were left wondering if the owner should just leave the running of the hotel to others. The owner did everything possible to make us feel like we were imposing and over rode all the lovely things that the reception staff would try and do for us to make our stay comfortable. This little place has huge potential but is being held back by poor policies and a lack of willingness to help by the owner. They need a roll away bed for emergencies. They should let people bring their own food back to the terrace as there is no restaurant and if you don't want to venture down the hundreds of steps after dark or pay a ransom for a cab you have no way of enjoying an evening meal (unless you want to sit on your bed in your room and eat pizza)! SIngle bed linen was a joke, about 60cm wide top sheet was provided and we had to find our own linen. If you love Fawlty Towers then stay here, the poor staff try to help you but the owner needs to go to hotel management school!
Stayed 6 nights in Jun 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poolside views of Salerno and a welcoming staff
After a long day of travel, the hotel's pool and accommodating staff where perfect. The pool area offers stunning views of Salerno and the staff (Fabio and Rachela) are very responsive (e.g., I was given quick responses to pre-trip e-mails asking what beaches to visit and during the stay, they happily made coffee and poolside cocktails on request). My partner and I like to walk, so going up the steps to/from Salerno center wasn't a big deal, even in August heat, but I could see if you're not a walker, this may not be for you. The rooms are old-school European, but you are on top of a mountain in Salerno with a pool so I have no complaints.
Stayed 1 night in Aug 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel perched on the hilltop overlooking the Salerno city centre. Short walk into town to enjoy all that the old town has to offer
Stayed 1 night in Jul 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good and the pool was great. We arrived early and the hotel stored our luggage and said they would tell us when the room was ready. This did not happen and no one came to see us at all. All in all though a nice place to stay.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The hotel in The Shining has nothing on this. Seeing Jack Nicholson walking down the hallway with an axe over his shoulder wouldn't be a surprise. I thought we were the only guests until we heard chatter and laughter and four old people walked into the foyer, but I think now they may have been ghosts... People must have exceptionally low standards if they give this hotel 5 stars. We had to come to Salerno for an unexpected night stopover. I booked through Wotif last minute, and chose it because it says it's 80m from the ferry drop off. It's actually a 3.6km drive and 1.8km walk, all straight up. There are virtually no taxis in Salerno so luckily a lovely couple saw us wandering aimlessly and guessed we needed a taxi. They knew we'd be waiting for ever so let us share theirs. Phew. The room we had was old and airless. Nice bathroom. The cleaners left the long plugs upside down in the sink and bidet to airdry. Nice touch..... eww. The towels are worn and ripped. Wifi doesn't work. Bit of a lie (actually a lot) about how close the hotel is from the harbour... Not sure what harbour they're referring to. The hotel would have been stunning in its day. The pool area is old and tired but the view is amazing. The hotel has rooms with tables set up, all in darkness. It's like it's waiting for the glamorous guests of yesteryear to come back. I feel sorry for the old girl.
Stayed 1 night in Jul 2018

4/10 Poor

aJ, uk

Liked: Cleanliness, staff & service
No bar,no restaurant
Air of past glory Need taxi to get to old town-taxis difficult and expensive-
Stayed 2 nights in Jun 2018

10/10 Excellent

bajr, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to centre
nice hotel with friendly staff. good location. jfifjcjcjcjcvjvkvkcj vkfkckvivkgog gkgogogogi
Stayed 1 night in Jun 2018

10/10 Excellent

Hugh, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent place to stay. Unfortunately we only stayed one night and wished we had stayed longer. Beautiful views from the hotel over looking the city. A very modern hotel, clean and very comfortable. The staff was very professional and helpful. Very good restaurants near the hotel. Warning though, if you walk, it's a couple hundred steps down the hill to get to the city level. I recommend a taxi back.
Stayed 1 night in May 2018
Response from Villa Poseidon on Jun 8, 2018
Dear Guest, thank you for your review, Your opinion is very important to us!