Ratings based on 606 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from La Vergne , Tn

Honeymoon 4/15/17

Posted Jan 4, 2018
Pros: Close to everything, friendly, and most importantly clean!
My husband and I stayed here on our honeymoon. The drive wasn't bad at all! The hotel was very easy to find. Once we parked the car we didn't move it once our whole trip. All restaurants and local beech shops were right there. No need to drive. Our room was so so clean!!!!! Also our view was breath taking!!! I can't wait to book our one year anniversary here and many more anniversaries here!!! Staff was so helpful and friendly! The section of beech that we had was clean and there were chairs available for all day!
Comment from Hotel Management
Jan 14, 2018 by Best Western on the Beach, Hotel Management
Thank You for your review and comments. We appreciate you choosing to stay with us for your honeymoon and look forward to seeing your again soon! Thank You, Bobby Thompson GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Unable to Visit

Posted Jan 2, 2018
The weather made my trip impossible to make. I was unable to visit the Best Western on the Beach.
Comment from Hotel Management
Jan 3, 2018 by Best Western on the Beach, Hotel Management
We apologize for the weather and we hope to see you soon! Thank You, Bobby Thompson GM
5 out of 5
Recommended
for Everyone
by A verified traveler from mobile, alabama

Gulf Shore Sanctuary

Posted Dec 28, 2017
The Best Western Hotel on the Beach At Gulf Shores is a beautiful hotel with magnificent beaches and room views. The hotel staff is courteous and friendly. The facilities are super clean and the rooms are very nice. This is a sanctuary located on the prettiest beaches in the world. This gulf coast stay was enjoyable and the accommodations at the Best Western create an environment for comfortable relaxation. This is a nice place to stay when visiting the Gulf Shores!
Comment from Hotel Management
Dec 28, 2017 by Best Western on the Beach, Hotel Management
Thank you for your review and comments! We appreciate your business and hope to see you again soon. Thank you, Bobby Thompson GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
We had I good time , great and friendly staff, would stay here again
Comment from Hotel Management
Dec 16, 2017 by Best Western on the Beach, Hotel Management
We appreciate your comments and review. We hope to see you again soon! Thank You, Bobby Thompson GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the beach.

Posted Nov 20, 2017
Nice hotel right on the beach. Construction was going on in front of the hotel, so kind of hard getting in and out. Room we had was huge. It was clean and nice. The only thing was it was windy out and all night long the wind was blowing our door and we were inside and not where that should happen. Restaurant inside the hotel was very good for breakfast, just over priced. Overall a great visit.
Comment from Hotel Management
Nov 22, 2017 by Bobby Thompson, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

No issues at all

Posted Nov 14, 2017
Basic hotel for people that don’t stay inside when traveling.
Comment from Hotel Management
Nov 22, 2017 by Bobby Thompson, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by Francesca

Do they even try to sell hospitality?

Posted Oct 17, 2017 on Hotels
I made a booking error, when I realized at 9 pm (about 6 hours after booking) that it was wrong date. Hotels.com nor the hotel would help me in making other arrangements. Yes the mistake was made on my end, but I got nothing out of $127.02 that was spent. Lessons learned on my end...NEVER book online I will just call the hotel.
Comment from Hotel Management
Dec 14, 2017
Thank you
5 out of 5
by Emily

Posted Oct 16, 2017 on Hotels
This was a great hotel for the price. The locate was great.. The rooms were clean and beds were very comfortable..
Comment from Hotel Management
Dec 8, 2017
Thank you for staying with us! We appreciate your business. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Haughton La

Right on the beach

Posted Oct 13, 2017
Room was clean we stayed in one with a view check I was easy staff was a bit chattier than should have been but overall nice hotel
Comment from Hotel Management
Dec 8, 2017 by Bobby Thompson, Hotel Management
Thank you for staying with us! We appreciate your business. We hope to see you again!
4 out of 5
by jason

Ok hotel but have some charges in not sure of

Posted Oct 2, 2017 on Hotels
Had a great time but the room I booked and the room they tried to give me was wrong that's the only problem I had they gave me the room I wanted but ended up costing me 60$ more than what it was booked for online