Ratings based on 667 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Live in Huntsville.

Posted Jun 19, 2018
The hotel shows signs of wear and needs updating. Room was clean, but no guest laundry and no kids activities at all.
Comment from Hotel Management
Jun 20, 2018 by Best Western on the Beach, Hotel Management
Thank You for your review and comments. We appreciate your business and hope to see you again soon. Thank You, Bobby Thompson GM
4 out of 5
by A verified traveler

Posted Jun 1, 2018
Comment from Hotel Management
Jun 2, 2018 by Best Western on the Beach, Hotel Management
Thank you for your review! We at the Best Western on The Beach appreciate your business and hope to see you again soon! Thank You, Bobby Thompson GM
4 out of 5
by A verified traveler

Posted May 14, 2018
Enjoyed the stay. The breakfast was great.
Comment from Hotel Management
May 15, 2018 by Bobby Thompson, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 14, 2018 by Best Western on the Beach, Hotel Management
Thank you for your review. We appreciate your business and hope to see you again soon! Thank You, Bobby Thompson GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge

QUICK STAY

Posted Apr 28, 2018
Only in town for 3 days to check out properties in the area. Booked here since it was right on the beach. It is an older property and partially under renovations which will most likely be completed for the summer bookings. However the room was very clean, the entire hotel staff including check in staff (Candy), to restaurant staff (Ms. Prisicilla, Ms. Mary, to Management and cleaning staff were extremely cheerfull and bent over backwards to make sure we were happy. The location is close to all Gulf Shores Restaurants and Attractions. Has a nice pool, and right on the beach. I would recommend this property.
Comment from Hotel Management
Apr 30, 2018 by Bobby Thompson, Hotel Management
Thank you for your review and comments. We appreciate your business and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 23, 2018
It was a great hotel, right on the beach with easy access, nice pools and facilities, the restaurant attached is a little pricey for what you get.
Comment from Hotel Management
Apr 26, 2018 by Bobby Thompson, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2018
It was a great gwtaway. We had a great time. Thank you
Comment from Hotel Management
Apr 21, 2018 by Best Western on the Beach, Hotel Management
Thank you for your review and comments. We appreciate your business and hope to see you again soon! Thank You, Bobby Thompson GM
2 out of 5
by A verified traveler from Vermont

Not a 3-star hotel. Overrated

Posted Apr 18, 2018
This is not a 3-star hotel. The outdoor hot tub was cold. The inside hot tub was lukewarm. The pool area was not clean and their were no pool towels. Staff was friendly and the room was clean. It was not a bad hotel, just not worth the price. Expedia should re-list this as a 2 1/2 star.
Comment from Hotel Management
Apr 18, 2018 by Bobby Thompson, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calhoun, GA

nice hotel on beautiful beach

Posted Mar 25, 2018
This is an older hotel that has charm and cleanliness. Staff were very nice and helpful. The rooms are clean and neat but bathroom needs updating. The price was reasonable for an oceanfront view. This is truly a beautiful beach!! The reason for not giving it a 5 star rating is that the covered and padded chairs on the beach had to be RENTED For $30/day. The hotel did not provide extra towels in the pool area.
Comment from Hotel Management
Mar 28, 2018 by Bobby Thompson, Hotel Management
Thank you for staying with us! We appreciate your stay! Hope to see you again!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to tge beach

Posted Mar 23, 2018
The beach is beautiful. Hotel is old with some updates. Furniture is old but bathrooms are updated. Beds comfy. No restaurant except breakfast, vending for soda only.
Comment from Hotel Management
Mar 28, 2018 by Bobby Thompson, Hotel Management
Thank you for staying with us! We appreciate your stay! Hope to see you again!!!