Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Excellent place to stay!Posted Sep 15, 2015
Awesome views! Very comfortable and nice! Convenient to have covered bridge to the beach! Would definitely stay again!
by A verified traveler
Nice hotel with several hidden fees.Posted Sep 14, 2015
I brought my family down with me while I competed in the Gulf Coast Triathlon. I budgeted $300 for the two night stay. After I booked the room through Expedia, it was revealed to me that there was $182 worth of hidden fees. This blew all of our spending money and made for memorable trip, but not in a good way. I will never stay at the Crystal Towers again or book through Expedia. I did finish my race in a good time though.
for Everyoneby A verified traveler from Bham, Al
Very nice Condo.Posted Aug 24, 2015
Pros: The view, comfort and the feeling that you were not in a room but a part of a family.
Cons: Nothing that I would change at all.
Location: The room overlooks the Gulf, within a short walking distance to the beach, there are so many things to do for both young and older adults.
The room was spacious and really for the price was much more than we expected, we have literally traveled around the world as we were in the military and very seldom do you find a room that you could very easily called your home it had every amenity that could be imagined, my only regret was the length of time we could spend based on our schedule, would recommend this condo to anyone without a second thought.
Recommendedby A verified traveler
Posted Sep 24, 2014 on Hotels
for Everyoneby A verified traveler from Alabama
Weekend getawayPosted Sep 15, 2014
Had a very nice time. It's was very close to the beach. It wa easily accessible. Would definitely stay again. We were in room 1706 on the 17th floor. Balcony was nice with a great ocean view. But when booking room make sure you ask about the extra charges. Cleaning fee, resort fee and per person arm band fee so you won't be surprised at check in. Other than that it was great.
for Business Travelersby Elly
Posted Sep 9, 2014 on Hotels
There were dirty towels in the closet left from previous guest but with the overall experience I looked past it as a simple mistake, we're human. Everything else was clean.
Recommendedby Marilyn from Bartlett, TN
Opportunity to Satisfy the Customer FailedPosted Sep 5, 2014 on Hotels
We used Hotel.com to book our room and it did not have the number of beds we were told we would have. I contacted the hotel about it and they said they had no more rooms available with the extra bed. We took turns sleeping on the floor with a pool air mattress and whatever blankets we could find. The hotel would not let us have a rollaway bed. The person sleeping on the floor was miserable and cast a shadow on Crystal Tower. I wish there had been something the hotel could have done to accommodate the error that was made even though it was not their fault. I told them one of us would have to sleep on the floor but no exceptions were made for a rollaway bed.
for Familiesby R Terry from Atmore, AL
Beautiful view of both the gulf and bayPosted Aug 20, 2014 on Hotels
by A verified traveler from Irving, Tx.
Our Stay At Crystel Towers Aug-10 thru Aug. 13Posted Aug 15, 2014
Pros: Expedia. com
Cons: More cleaning and inspection of the carpet/furnishings.
Location: The location is very convenient to the main part of the Strip. I did not find a lot to do in close proximity.
When I booked w/ Expedia, I was guaranteed 2 rooms w/ 3 beds. The room only had 2 Queen beds and they were not very comfortable. There was 2 more Adults traveling and They had to sleep in one bed. The Living Room carpets were very stained/dirty. I mentioned this to the booking Agent and She said they would be cleaned at the end of the Season. I would not book another stay at this facility.
for Familiesby Nicholas Renter from Flower Mound, Texas
Great for families!Posted Jun 8, 2014 on Hotels
I can't really find many flaws at this property. Our condo was clean. The enclosed, overpass walkway to the huge outdoor pool / lazy river was a plus ( particularly with kids who like to run ahead in excitement). Beach amenitities were perfect. The view from the room was spectacular. If I had to find one nit to pick it would be the noise from the cars on the road. That being said, I'd stay there again!