Ratings based on 726 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2017
Nice hotel not far from Waterville and beach. Friendly staff. Close to stores and outlet mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and good eating places!

Posted Jul 9, 2017
My family and I enjoyed our stay!!great place and lots of things to do in the area! First time in the town and must say it was good to be close to the beach and shopping mall!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Great stay! Good breakfast! Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from newark il

Posted Jun 23, 2017
Great place. Wanted to add to our stay but 2 days before our original check in staff was awesome found us a room for both check ins never had to move. Breakfast were very good although I missed the biscuit and gravy days 😔. Will be staying there next summer
5 out of 5
Recommended
for Everyone
by A verified traveler

very accommodating

Posted May 30, 2017
Pros: very laid back but professional
Location: great location only 18 min from gulfshores
the only bad thing that happened was they ran out of coffee and i got stung by a mean wasp twice at the pool but maintenance took care of that issue quickly :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted May 14, 2017
Very clean, quiet and great breakfast. Plenty of room and lots of nice amenities.
4 out of 5
by David

glad we stayed

Posted Apr 21, 2017 on Hotels
the hotel was ok not the room I had last year but service was great Yes I will stay here again
4 out of 5
by Kevin

The hotel stay was fine minus a couple of things

Posted Apr 17, 2017 on Hotels
Some Hispanic guys were being rude to my wife and laughing at her in the hot tub area with my kids around. I had to come down and put that situation to a halt. Suddenly nothing was funny and they didn't want to insult anyone in Spanish at all. My son reported them to the guy who was on duty. If anything and everything is going to be allowed to stay at the hotel there might be a need for better observation from the staff on duty as to the behavior of the individuals. I neutralized the situation without any escalation or real trouble, but when cowards like that are doing as they were there should be hotel management or staff there to ask them to leave or they will be evicted from their rooms without the possibility of a refund. When grown men act in such a way towards a woman with children around that should be the general rule and someone should be there to enforce it. However, if need be, I will be there to take care of the situation myself as I did since they're my family and it's my duty as a husband and father if necessary. Other than that brief issue and a cleaning lady acting as if an extra towel was a big deal with my wife, the hotel stay itself was fine. The area had some less than desirable tourists this time, but at least most of them weren't at the hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 28, 2017 on Hotels