Ratings based on 696 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Great hotel . Close to the beach , shopping and places to eat . The only thing that I had a problem with was the wifi . I never could connect .
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location! Excellent staff

Posted Mar 16, 2017
Great staff! Excellent location!! Would stay again...
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Friendly staff, good breakfast, clean rooms, easy check out
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Dec 22, 2016
Great place to stay close to everything. Reasonable prices off season
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager
4 out of 5
by A verified traveler

Close to Beach

Posted Nov 29, 2016 on Hotels
Very good location
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel as always

Posted Nov 26, 2016
Great except for the cook who made breakfast. She was extremely rude.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Great stay
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, United States of America

Nice hotel, close to beach, restaurants, activity

Posted Nov 12, 2016
Pros: Location, breakfast, cleanliness
Location: Only 2 to 3 blocks off the beach, set back from Rte. 59 so that it was quiet.
Although not on the beach, this is a well-located hotel -- near the beach, shops, restaurants, and activities. They have an excellent breakfast including eggs, bacon or sausage, pancakes, cereal, yogurt, fruit. The facilities were clean, and the grounds were well-manicured.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Great staff, good breakfast, comfortable room.

Posted Nov 10, 2016
We enoyed our stay here. The staff was extremely helpful and friendly, the complimentary breakfast is terrific, and the room was clean and spacious.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, Alabama

Excellent hotel,Amazing staff

Posted Nov 4, 2016 on Orbitz
Pros: AMAZING staff
Cons: Nothing
Location: Close to beach ,shopping,bank really close ,snops
I loved it and I will definitely be back again ...outstanding job
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager