Ratings based on 709 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa Alabama

Posted May 24, 2017
The rooms were very clean. Every staff member we met was courteous and helpful. The pool was nice. Just minutes from the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything

Posted May 22, 2017
Overall the hotel was great! Could not ask for a better location. Literally a few blocks from everything (LuLu's, Tanger Mall, Walmart, beach, the Hangout, Tacky Jacks etc. The room was WAY over priced but I guess they can do that for where it's located. The staff was VERY friendly! There are a lot of hotels in that vacinity so if your tight on money, stay somewhere else. Breakfast was (ok) and they stop serving EARLY.
3 out of 5
Recommended
for Families
by A verified traveler from Lawrenceville, GA

close to beach but not walking distance

Posted Apr 10, 2017
Pros: location, smelled very clean when you walk in
Cons: nothing, good for the price
Location: beach, foley outlets, shrimp basket to eat
ac problems, but they fixed them quickly. Nice stay and quiet hotel. close to stores and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Nice hotel. Clean. Staff was great. Wish it was on the beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Good location for price

Posted Apr 8, 2017
Decent, been kinda spoiled usually choosing Drury, the continental breakfast left much to be desired, not enough tables and chairs, very overcrowded eating area. Food wasn't worth the aggravation. Overall not bad though
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Great hotel . Close to the beach , shopping and places to eat . The only thing that I had a problem with was the wifi . I never could connect .
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by Willie

Quick Trip

Posted Mar 22, 2017 on Hotels
Staff was friendly, they allowed us to check in early since our room was ready and also allowed us to have a late check-out. Breakfast was great! Location is good, not far from the beach and any other things that we wanted to get to. I will stay there again!
Comment from Hotel Management
Mar 26, 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location! Excellent staff

Posted Mar 16, 2017
Great staff! Excellent location!! Would stay again...
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted Mar 7, 2017 on Hotels
It was pretty good the hot tub however was Dingy and smelled but it was decent room was not real roomy for a family of four
Comment from Hotel Management
Mar 26, 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Friendly staff, good breakfast, clean rooms, easy check out
Comment from Hotel Management
Mar 26, 2017 by Darshan, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.