Ratings based on 783 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Texas

Posted Jun 24, 2018
You would think the room would be bigger for the amount we paid. Not enough room for three people to move around.
5 out of 5
by A verified traveler

Posted Jun 15, 2018
Comment from Hotel Management
Jun 16, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We hope you will return with us in the future!
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Musky damp smell. The least fav Holiday Inn so far.
Comment from Hotel Management
Jun 23, 2018 by Illyssa M., Hotel Management
Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. If you return to our area, please reach out to me directly so I may arrange you pristine accommodations. We are anticipating your next arrival!
5 out of 5
by A verified traveler

Posted Jun 14, 2018
Comment from Hotel Management
Jun 16, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We hope you will return with us in the future!
5 out of 5
by A verified traveler

Posted Jun 13, 2018
The hotel was nice. Breakfast excellent. The pool is quite small, & beds not so comfy.
Comment from Hotel Management
Jun 16, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We are thrilled to hear that you enjoyed breakfast with us! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulf shores

Nice hotel

Posted Jun 12, 2018
This was a nice hotel fairly priced and only minutes from the beach and main strip where all the restaurants were. Only takes about 15 minutes to get to orange beach from there as well.
Comment from Hotel Management
Jun 12, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay and we are anticipating your next arrival with us!
4 out of 5
by A verified traveler from Houston, tx

Posted Jun 10, 2018
Over all a great experience, beds very comfy property very clean, staff was very nice and helpful. Will return :)
Comment from Hotel Management
Jun 12, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and that you found comfort in our new mattresses! We are anticipating your next arrival with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location with easy access to the beach

Posted Jun 9, 2018
There was a strange smell in the room and something appeared to be growing along the lining of the bathtub.
Comment from Hotel Management
Jun 12, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. We will have this addressed immediately! We hope you will return with us in the future and thank you again for your feedback.
4 out of 5
by A verified traveler

Posted May 19, 2018
Comment from Hotel Management
May 28, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted May 14, 2018
The hotel needs to purchase new mattresses. Did not sleep well, woke up stiff, sore, and with a backache. Otherwise, a decent hotel.
Comment from Hotel Management
May 28, 2018 by Hotel Management, Hotel Management
Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. We did replace all mattresses throughout the hotel in February and have had great feedback so far, but we do understand every one is different. We hope you will return with us again in the future!