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Reviews of Microtel Inn & Suites by Wyndham Gulf Shores

2.5 out of 5
Microtel Inn & Suites by Wyndham Gulf Shores
3600 Gulf Shores Parkway, Gulf Shores, AL

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1021 reviews" "
Rating 8 - Good. 312 out of 1021 reviews" "
Rating 6 - Okay. 161 out of 1021 reviews" "
Rating 4 - Poor. 74 out of 1021 reviews" "
Rating 2 - Terrible. 89 out of 1021 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

charlotte, Scottsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Have stayed here several times.
Stayed 1 night in Apr 2024
Response from Melissa on Apr 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

6/10 Okay

Jeremy

The exterior of the main building looks real nice but inside my room, it looked dated. My queen size bed had little pillows and were flat. The carpet was old and felt filthy to the touch. Needs lighting at the entrance to park lot so you know where to turn in at. Overall just need updated interior materials.
Stayed 2 nights in Apr 2024
Response from Melissa on Apr 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Jakema

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Melissa on Apr 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Tis was the best trip EVER!
Stayed 3 nights in Dec 2023
Response from Melissa on Apr 15, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Staff was friendly. They were doing some work on the property while we were there. Hallway was dark, could use brighter lighting.
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 15, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

6/10 Okay

Tierra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to everything we needed. Pricing was perfect for us to be comfortable. Staff was always present for things needed even though we were not in the main building. Would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 12, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Monica's

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 12, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

6/10 Okay

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Melissa on Apr 12, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

4/10 Poor

Torska

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Melissa on Apr 5, 2024
Thank you for the feedback. We hope to see you again in the near future.

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kind staff!
Stayed 2 nights in Apr 2024
Response from Melissa on Apr 5, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Katherine Meche

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
People above our room must have had a heard of kids cause they sounded like they were a stampede of horses all over the ceiling of our room reported it quiet down for a few moment then they started again the entire weekend is all we heard at bed time cause we stayed gone all day
Stayed 2 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 2 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Breakfast was very good and the lady working the breakfast area was very friendly and helpful. The room and the common areas like the hallways and elevators were pretty dirty. Our bed skirt had stains all over it.
Stayed 1 night in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Zhanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price! Breakfast has a lot of things to choose from! 5 stars ⭐⭐⭐⭐⭐
Stayed 2 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, had to stay one night and it exceeded expectations.
Stayed 1 night in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness
I enjoyed everything at the property the staff were excellent, the room was great, only thing they need to update the shower heads in the bathroom barely had any water coming out during showers. Other than that everything was great.
Stayed 4 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

jowanna

Liked: Cleanliness, staff & service, property conditions & facilities
Love will be back
Stayed 2 nights in Mar 2024
Response from Melissa on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Lacey

Traveled with partner
Nice beds and pillows great breakfast also. Ac worked great!
Stayed 1 night in Mar 2024
Response from Melissa Johnson on Mar 26, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Lakireal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great!
Stayed 1 night in Mar 2024
Response from Melissa Johnson on Mar 26, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

4/10 Poor

Zaria

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Melissa Johnson on Mar 26, 2024
Thank you for the feedback. We hope you give us another opportunity to serve you better in the near future.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good value for the area but elevator not working so I had to carry everything up the stairs. A little inconvenient!
Stayed 1 night in Mar 2024
Response from Melissa Johnson on Mar 17, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

6/10 Okay

Joni

The room was basic but had a funky smell I just put a cheap air freshener in there while I was there and that helped The road to turn into the parking lot is dark and hard to see a couple of lights out there would be helpful The staff was very friendly and I didn’t have any problems I would stay again
Stayed 3 nights in Mar 2024
Response from Melissa Johnson on Mar 17, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Zachary

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs updates and deep cleaning.
Stayed 2 nights in Mar 2024
Response from Melissa Johnson on Mar 9, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Adrianna

Traveled with partner
Convenient location to the beach or the outlet. Hotel and room were clean.
Stayed 2 nights in Mar 2024
Response from Melissa Johnson on Mar 9, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Sherril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Melissa Johnson on Mar 9, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly.
Response from Melissa Johnson on Mar 1, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Lisa, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were nice, pillows too. Polite staff. I accidentally
Stayed 1 night in Feb 2024
Response from Melissa Johnson on Feb 27, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Tomorra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to the hospital, which was excellent. The staff was friend. We had fresh towels everyday and our personal items were not bothered which was a plus. We were not far from the beachfront or any activities. It was a very scenic area. Will visit again.
Stayed 2 nights in Feb 2024
Response from Melissa Johnson on Feb 27, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Had to put the A/C on 20degrees to cool thebroom other than that all good
Stayed 3 nights in Feb 2024
Response from Melissa Johnson on Feb 27, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I would have expected it to be
Stayed 20 nights in Feb 2024
Response from Melissa Johnson on Feb 27, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

tracey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room very small. Hall carpet dirty. A/c unit old and loud
Stayed 1 night in Feb 2024
Response from Melissa Johnson on Feb 27, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good location central to restaurants and shopping . Close to the beach . Quiet area .
Stayed 2 nights in Feb 2024
Response from Melissa Johnson on Feb 23, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

6/10 Okay

SANDRA

Traveled with partner
Liked: Staff & service
Great location. Staff was excellent. Front desk had a terrific lady greeting us and gentleman who picked up the trash and did towels, etc. was terrific.
Stayed 4 nights in Feb 2024
Response from Melissa Johnson on Feb 23, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet. Breakfast was quick & convenient. Would stay there again.
Stayed 1 night in Feb 2024
Response from Melissa Johnson on Feb 23, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Feb 2024
Response from Melissa Johnson on Feb 23, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprising good and plentiful breakfast.
Stayed 8 nights in Jan 2024
Response from Melissa Johnson on Feb 16, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Charise

Stayed 2 nights in Feb 2024
Response from Melissa Johnson on Mar 26, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a nice hotel and the staff was friendly.
Stayed 3 nights in Feb 2024
Response from Melissa Johnson on Feb 5, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

4/10 Poor

Kelli

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was just dirty
Stayed 2 nights in Jan 2024
Response from Melissa Johnson on Feb 3, 2024
Thank you for the feedback. We hope you give us another opportunity to serve you better in the near future.

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Melissa Johnson on Feb 3, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Misty, Eldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! I recommend the suites, as they’re much more spacious and comfortable. Breakfast would probably get monotonous if staying for a week or so, but for our short stay, it was fine!
Stayed 2 nights in Jan 2024
Response from Melissa Johnson on Feb 3, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Ethel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Melissa Johnson on Feb 3, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Overall stay was lovely. There was a slight weed smell in the hall on the second floor but now a days thats not uncommon even at 5 star hotels.
Stayed 2 nights in Jan 2024
Response from Melissa Johnson on Feb 3, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Melissa Johnson on Jan 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

8/10 Good

Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Melissa Johnson on Jan 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Nichole

Stayed 1 night in Jan 2024
Response from Melissa Johnson on Feb 5, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Patrina

Traveled with family
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Melissa Johnson on Jan 19, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Melissa Johnson on Jan 12, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with our room, we stayed an additional night. The breakfast was a pleasant surprise, it was good!
Stayed 1 night in Jan 2024
Response from Melissa Johnson on Jan 12, 2024
Thank you for the feedback. We look forward to seeing you again in the near future.