Ratings based on 1,489 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Central Alabama

Posted Jun 18, 2018
Computer problems - could print receipt. Disappointed in breakfast setup
4 out of 5
by A verified traveler

Posted Jun 16, 2018
Comment from Hotel Management
Jun 19, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you for the feedback!
4 out of 5
by A verified traveler

Posted Jun 15, 2018
Fine
Comment from Hotel Management
Jun 19, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you so much for the feedback!
4 out of 5
by A verified traveler from Headland, al

Posted Jun 13, 2018
Very nice hotel. Always enjoy staying there. Great location for anything you want to do in Gulf Shores / Orange Beach. The only negative thing I have ever found is the rooms have a bit of a smell like a musky odor. But the personnel are always nice and friendly. I will definitely stay here again.
Comment from Hotel Management
Jun 14, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you so much for the positive feedback! We loved having you stay with us!
4 out of 5
by A verified traveler

Posted Jun 8, 2018
Comment from Hotel Management
Jun 12, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you for the feedback! We hope to see you again in the future!
4 out of 5
by A verified traveler

Posted Jun 6, 2018
Comment from Hotel Management
Jun 12, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you so much for the positive feedback!
2 out of 5
by A verified traveler

Nothing special

Posted Jun 4, 2018
To say one good thing about this place is it had the hottest water ive ever found in a hotel ,however, they're showers are more like a sprinkle. The room door was standing open when we got there (as well as a few others we passed along the way. For the high price of the room I expected a better feel to the place. Instead i just felt ripped off. Just because the sign says "by Windham" doesnt mean it's a quality place to stay.
Comment from Hotel Management
Jun 4, 2018 by Blake Majors - Sales Manager , Hotel Management
Thank you for the review. I'm so sorry to hear about your negative experience as this is unacceptable to us. I have shared this review with my staff and we have begun to fix the issues in your room. Again, thank you for the feedback as we work tirelessly to improve our property.
5 out of 5
by A verified traveler from Gulf Shores

Posted Jun 4, 2018
Super nice staff!! Do wish they had a better breakfast!
Comment from Hotel Management
Jun 4, 2018 by Blake Majors - Sales Manager, Hotel Management
Thank you so very much for the positive feedback. We loved having you!!
3 out of 5
by A verified traveler

Posted May 20, 2018
It was ok, but I would recommend for others to stay at a hotel that has a hot breakfast, also the water pressure was not real good in the sink when I was brushing my teeth, it's always nice to have good water pressure to clean your tooth brush with!
Comment from Hotel Management
May 21, 2018 by Blake Majors, Hotel Management
Thank you so much for the feedback! I apologize for the inconvenience you experienced with the water pressure and have brought this to the attention of our team. Again, thank you so very much for the feedback as we continue to work to improve our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Teresa and Cullan enjoyed our stay in Gulf Shores!

Posted May 15, 2018
Teresa and Cullan enjoyed our stay in Gulf Shores! The Microtel motel was great for us! Thanks!
Comment from Hotel Management
May 17, 2018 by Blake Majors - Sales Manager, Hotel Management
Thank you so much for the feedback! We were so happy that you guys enjoyed your stay with us and can't wait to see you back Teresa & Cullan!