Ratings based on 579 Verified Reviews

3.1 out of 5
61% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 27, 2018
1 out of 5
by A verified traveler

Posted May 21, 2018
Moldy odor was so bad that i developed a bad sinus infection
Comment from Hotel Management
May 27, 2018 by Rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
3 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Great staff....

Posted May 4, 2018
Our was good until jerks upstairs decided practice their River dancing competition. Noisy, thin walls, and uncomfortable beds. With the price of memory foam, may I suggest upgrading beds. Staff was very friendly.
Comment from Hotel Management
May 8, 2018 by Rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
1 out of 5
by A verified traveler from Mississippi

Carpet straight out of a college party house

Posted May 1, 2018
Pros: It is right by the bridge that takes you out to Gulf Shores from Foley.
Cons: Needs a serious update.
The carpet was disgusting. Large stains everywhere. We wore our shoes the entire time we were there. Everything was just shabby. Lumpy bed, weak trickle of a shower. No towels or maid service, which they blamed on us since the do not disturb sign was on the door until 8am. I didn't realize I was on their schedule while on my vacation. If it was there until noon I could understand but 8am ?! It became a Motel 6 the day before we got there so we hope they will do something to make it better.
Comment from Hotel Management
May 8, 2018 by Rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2018
Nice hotel We have stayed here on several occasions due to easy access to state park and fishing areas. Free breakfast is decent. Rooms are clean and comfortable.
Comment from Hotel Management
May 8, 2018 by Rp, Hotel Management
Thank you for taking the time to tell us about your experience at Country hearth inn GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future
3 out of 5
Recommended
for Everyone
by A verified traveler from anniston

Clean

Posted Apr 30, 2018
Did not like the fact that the name changed and i was not notified before my visit
Comment from Hotel Management
May 8, 2018 by Rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
3 out of 5
by A verified traveler

Posted Apr 23, 2018
The carpet was ripped up the room smelled bad but it was cheap and honest we used it for was to sleep and take a shower it served it’s purpose
Comment from Hotel Management
Apr 24, 2018 by rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable & Convenient

Posted Apr 23, 2018
This place wasn't bad at all. A great affordable, convenient motel close to the beach. I live in Mobile and like to come over to Gulf Shores/Orange Beach for a night or two and don't necessarily want to pay vacation prices for my stay. I'll definitely be keeping this place in mind for my next quick trip over. Pros: The bed was clean, the bathroom was clean, and the kitchen area was clean. Cons: The carpets were stained and so was the window curtain. The walls were also very thin, I could hear my neighbors talking just at a normal conversation level.
Comment from Hotel Management
Apr 24, 2018 by rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Posted Apr 14, 2018
Enjoyed our stay! We love coming to the coast. Thank you!
Comment from Hotel Management
Apr 16, 2018 by AM, Hotel Management
Thank you for staying with us!
3 out of 5
by A verified traveler from Lansing, MI

cheap and clean

Posted Apr 10, 2018
Pros: the microwave and refrigerator were nice. The room was clean and was set up nicely.
Cons: Providing cups and coffee in the room daily when staying multiple nights. shampoo would be helpful. Providing breakfast.
Location: beach and stores were nearby
the motel was cheap and clean. Free breakfast was promised , there was none. the inroom coffee service was not stocked daily. We were not provided shampoo. We were there for four nights and did not receive clean drinking cups each day. the beds were made each day which was nice..
Comment from Hotel Management
Apr 13, 2018 by rp, Hotel Management
Thank you for choosing country hearth inn and for talking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.