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Reviews of Quality Inn Foley

2.5 out of 5
Quality Inn Foley
2441 S Mckenzie Street, Foley, AL

Reviews

6.4
Rating 10 - Excellent. 190 out of 940 reviews" "
Rating 8 - Good. 269 out of 940 reviews" "
Rating 6 - Okay. 183 out of 940 reviews" "
Rating 4 - Poor. 132 out of 940 reviews" "
Rating 2 - Terrible. 166 out of 940 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Kelby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of this hotel
Stayed 2 nights in Apr 2024

4/10 Poor

Gurjeev

Disliked: Cleanliness, staff & service, property conditions & facilities
Washroom r dirty not good
Stayed 2 nights in Mar 2024

2/10 Terrible

Ninoska

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing.
Stayed 2 nights in Mar 2024

4/10 Poor

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness
Shower wouldn’t come on
Stayed 1 night in Mar 2024

6/10 Okay

Jazmine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jolanta

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was no information that the hotel was undergoing renovation, my granddaughter got an allergy to paint, we had to find another hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

6/10 Okay

byron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay there under renovation so paint was on a lot of stuff in the room like the air conditioning the towel rack and had strong paint smell but I will say the rate was cheap so I wasn’t surprised and I was only there one night
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Dark
Stayed 1 night in Jan 2024

6/10 Okay

lazaro

Stayed 1 night in Jan 2024

6/10 Okay

Alex

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

EMILY

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay here. There were bugs in the room, stains on the mattress and bedding, and stains in the toilet bowl also.

8/10 Good

Stephanie

Liked: Staff & service
I left my makeup bag there and did not realize it until the next day. Made contact with the property and they found it and mailed it back to me! Great service!
Stayed 2 nights in Oct 2023

10/10 Excellent

Meredith

Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
The place is older but clean.
The place is older, and not in the best shape, but it was clean. the staff was friendly. we checked in late, but check-in was quick. the place was quiet through the night, but as people woke up, the noise level increased. My only big complaint was the TV did not work.
Stayed 1 night in Dec 2023

6/10 Okay

Dollianne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Brandi

Stayed 1 night in Dec 2023

6/10 Okay

Rick

Stayed 1 night in Dec 2023

2/10 Terrible

Charlie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very unpleasant experience and was just dirty and unsanitary and infested with cockroashes, there was 3 on bathroom wall when first walked in, 5 dead ones on floor. I would sleep in my car before i would sleep there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Deedee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my days & nights here. Was pretty quiet n friendly staff. Breakfast should be provided as we did the first morning we were there other morning were difficult other than that it was good Thank you so much
Stayed 3 nights in Dec 2023

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hell
When we went to check in the battery for our door lock wouldn’t work. After countless attempts to get it to work we were told the battery for the lock was dead and the staff didn’t have a master key to access the room. We were moved to a different room that had rust on all the fixtures, there were dead bugs and an ice cream cone wrapper in the light fixture above the sink. There was also a crack in the sink itself. The beds have spring mattresses with an aluminum box spring on bottom so ever time you moved it sounded like someone coming down a fight of metal stairs. The next morning we took advantage of the continental breakfast, which was the hotels only good quality. We were limited on time so we chose to eat in our room. As we are eating our breakfast a roach crawled across the desk. This hotel definitely needs to upgrade.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2023

2/10 Terrible

Chad

Disliked: Staff & service, amenities, property conditions & facilities
There was bugs everywhere, cockroaches, and I have photos
Stayed 2 nights in Nov 2023

2/10 Terrible

alexis

Stayed 1 night in Oct 2023
Response from front desk on Nov 3, 2023
Hi Alexis, we do sincerely apologize for the inconvenience of not being able to honor your reservation during our mini remodel/closure. I'm sorry you were not able to stay here and enjoy this place as much as we do.

8/10 Good

Christy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
thank you for taking the time to leave us a review.

4/10 Poor

Jan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was more a $40 room not $125 room. Room smelled, and were old and outdated. Toilet was stained and seat was peeling. Ice bucket had standing water in it. Ice machine didn’t work. I was in a bind and needed a room for one night and it was Shrimpfest weekend but I wouldn’t stay or recommend this place to anyone.
Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear about this experience you had with us!

4/10 Poor

Marc

Traveled with group
Disliked: Amenities
Check in was slow, did not go to the room until 11:00pm and found the room had not been cleaned after the former guest. They apologized and offered the only available room but the room would not accommodate us. Ended up driving an hour and a half home.
Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear about this and apologize for the inconvenience and on behalf of the hotel.

4/10 Poor

Raina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The covers were not comfortable, it was either too hot or too cold, the floors felt like they had never been clean. The wall looked like it had been patched up,and it smelled funny. I will not stay there again.
Stayed 2 nights in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear that your experience with us was less than exemplary.

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Hotel experience
We actually checked in, went to the room and came back out & checked out. The hotel is in need of much work. The outside is run down. The inside was not what I would expect of a Quality Inn. There appeared to be mold in the tub area & on refrigerator. Just overall not an impressive place.
Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear that your experience with us was less than exemplary.

2/10 Terrible

Kiara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rude front desk workers & overall very nasty hotel . would not recommend
Stayed 2 nights in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear about this and apologize on behalf of the staff and hotel for this.

2/10 Terrible

Tricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and horrible service and roaches galore!
Nasty and horrible service!! I would rather sleep in my car!! My grandson had to sleep on the floor because they didnt have a room with a sofa bed. We paid for a a room for 3 for a reason! Then my husbad had to take a sponge bath because we couldnt get shower to work. We also had to move bed to get something that fell. We found an abundance of Roachs and trash!!. Nasty!!
Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
we are very sorry to hear about all the issues you experienced whilst staying with us, we do apologize for the inconvenience and for all the problems you experienced whilst staying with us.

2/10 Terrible

Carmon

Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
we are sorry to hear you didnt enjoy your stay.

8/10 Good

Peggy

Stayed 1 night in Oct 2023
Response from front desk on Oct 30, 2023
thank you for leaving a review.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
great stay only thing is the property lights come on to late so its very dark until they turn on other than that great stay
Stayed 2 nights in Sep 2023
Response from alexis wood on Sep 25, 2023
thank you for taking the time to leave us a review, we are glad to hear that you enjoyed your stay with us, and we are working on the outside light issue as we speak we were having problems with the timer.

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was damp, moldy, and smelled like urine.
Stayed 2 nights in Sep 2023
Response from agm on Sep 22, 2023
I apologize on the behalf of the hotel for those issues, we will work diligently to resolve these issues for the future

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
The first lamp’s bulb was out. The bathroom had spiders in it. Lighting for the room was dim from cheap inefficient bulbs
Stayed 1 night in Sep 2023
Response from agm on Sep 22, 2023
we are very sorry to hear about these issues you stated, we are working with our team to fix these issues

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was VERY VERY outdated. The mirror had black specks all over where you could barely see through mirror. The front door had crack through you could see light. Horrible luckily we only were there 12 hours.
Stayed 1 night in Sep 2023
Response from agm on Sep 22, 2023
we are very sorry to hear that we failed to exceed your expectations, we are working with our team to fix these issues you stated.

8/10 Good

Stephen, Petal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots were tight and not easy to get in and out of, hotel is just a little worn but overall a pretty good hotel and was fairly clean. Beds were good and so was the shower. The hot breakfast that was served was also good.
Stayed 1 night in Sep 2023
Response from front desk on Oct 30, 2023
thank you for taking the time to leave a response, we are happy to hear that you enjoyed your stay.

2/10 Terrible

Marion

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The price of a hotel that is actually a motel. Room stunk of cigarettes and musty. Beds were dirty, bathroom stuck like pee. Really disappointed on this stay.
Stayed 1 night in Sep 2023
Response from agm on Sep 22, 2023
I am very sorry to hear about this, we do apologize on behalf of the hotel and employees for any inconvenience you may have experienced whilst staying with us, and we will work with our team members to fix these issues right away

10/10 Excellent

Delicia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Close to a lot of eating places and outlets next door just the bed ate a little hard other then that we enjoyed our stay
Stayed 2 nights in Sep 2023
Response from agm on Sep 22, 2023
we are very happy to hear that you enjoyed your stay

8/10 Good

Patricia

Stayed 2 nights in Sep 2023
Response from front desk on Oct 30, 2023
thank you for leaving us a review.

2/10 Terrible

Brent

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Holes in wall, smelled like smoke ripped bed spread, dirty floor
Stayed 1 night in Sep 2023
Response from agm on Sep 22, 2023
we are very sorry for the inconveniences you experienced whilst staying with us, we are working with our team members to rectify these issues for the future!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from agm on Sep 22, 2023
thank you for taking the time to leave us a rating

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
The room looks nothing like the website. I checked out early.
Stayed 2 nights in Sep 2023
Response from agm on Sep 22, 2023
we are very sorry to hear that we failed to exceed your expectations at our hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most awful hotel I have ever stayed at. This hotel needs a lot of renovation very badly. The hotel room floor was not clean. The lamps was rusted out and peeling. The furniture inside the room is very outdated and very worn out and need replacing. There were holes in the wall. The sheets on the bed even had a bad smell. This was an awful stay for me I ended up checking out of this hotel going to another one.
Stayed 2 nights in Sep 2023
Response from agm on Sep 22, 2023
we are very sorry to hear about all the problems you experienced in one of our rooms, we are working with our team to fix these issues in the rooms, we do apologize on behalf of the hotel for failing to exceed your expectations

2/10 Terrible

charles

Disliked: Cleanliness, property conditions & facilities, room comfort
dont walk , run away from here
stay away, crap in tub, hole in shower celing , looked like a camers , i shoved gum in the hole. holes in walls . look like room above floded in to room , found mold in closet celing , water marks running down bedroom wall. dirt all over floor. staff was friendly butt this place should be condemed abd closed down
Stayed 3 nights in Aug 2023
Response from front desk on Sep 4, 2023
we are very sorry to hear about all of these issues you stated.

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, room comfort
refresh
the room could stand an fresh - furniture show several use.
Stayed 7 nights in Aug 2023
Response from front desk on Sep 4, 2023
thank you for your honest review!