Ratings based on 49 Verified Reviews

2.9 out of 5
36% of guests recommend
2.7 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Birmingham, Alabama

Hotel on the main strip to the beach and shopping

Posted Sep 13, 2017
The hotel needs a lot of improvements on the out as well as in side. The breakfast was not or no breakfast. Don't pay the additional money for reservations for breakfast isn't not worth loosing your money.
Comment from Hotel Management
Sep 18, 2017 by Aj, Hotel Management
I apologize for experience that occurred during your visit. I will address the issues that occurred during your stay with my staff and resolve them.
3 out of 5
Recommended
for Everyone
by A verified traveler from 30543

Posted Sep 5, 2017
It was ok but too old toilet. Not enough breakfast and time.
Comment from Hotel Management
Sep 6, 2017 by Aj, Hotel Management
I would like to thank you for taking the time to leave us feedback. I will address these issues that way we can improve and make improvements. I hope if you are ever in the Gulf Shores region again we will be your choice for hotel accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 26, 2017
Comfortable and relax .very quite the staff was very friendly..the rooms were clean..only problem had no milk for cereal
Comment from Hotel Management
Aug 26, 2017 by Aj , Hotel Management
I would like to thank you for taking the time to leave us feedback and also to let us know how your stay was. It make my staff and I happy that we were able to accommodate you. If you are ever in the Gulf Shores area again I hope we will be your preferred choice for accommodations.
1 out of 5
by A verified traveler from Ala

Red roof end

Posted Aug 23, 2017
Filthy, smelled terrible, needs repair and new cleaning staff. Breakfast was a joke.
Comment from Hotel Management
Aug 26, 2017 by Aj, Hotel Management
I would like to apologize for the experience that occurred during your stay. I will address these issues with my staff that way we can improve.
2 out of 5
by A verified traveler

You get what you pay for

Posted Aug 21, 2017
The check-in/out process was easy and quick. The staff was friendly and helpful. Our room, however, was as others have reviewed. There was mold on the lamp shade. Cigarette burns were found all around the bathroom. The mirrors were dirty as was the sink and all surfaces. The shower looked okay but we opted to shower after beach time at the Gulf State Pavilion just in case. The bed was comfortable and the sheets were clean and free of bugs. Overall, the stay was comfortable and suitable for our one-night stay. I suggest bringing Clorox wipes to wipe down surfaces and check your sheets.
Comment from Hotel Management
Aug 23, 2017 by Aj, Hotel Management
I would like to apologize for the issues with your room I will be sure to get with my staff to ensure that this does not occur again.
3 out of 5
by A verified traveler from atlanta

Posted Aug 19, 2017
The room smelled like wet cloth the bathroom tub looked old and disgusting but I can say the staff was pretty nice. I like the convenience of being able to bring my little yorkie without having to pay extra. It just need renovations done for the price I paid to stay I could've stay at a resort for the same fee!
Comment from Hotel Management
Aug 21, 2017 by Aj, Hotel Management
I would like to apologize for the unpleasant smell in the room I will get with my staff to ensure that this does not occur again. I appreciate your feedback that way we can address the issues that occurred during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Quick Get Away

Posted Aug 17, 2017
Me and my girlfriend stayed here for 2 nights. room was clean and didnt smell. was nice for the price at around $55-60 a night. Do not expect a 5 star stay but it was exactly what we needed and fit the purpose and budget. Very well placed in the middle of everything!
Comment from Hotel Management
Aug 19, 2017 by Aj, Hotel Management
I would like to thank you for staying with us and also for your feedback. I hope if you are ever in the Gulf Shores region again that we would be your choice for accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach and family activitie

Posted Jul 24, 2017
Hotel was nice and upgraded. Staff was really nice. It is just a short drive to the beach. Right across the road from family activities such as the track and pirates island mini golf. Great location.
Comment from Hotel Management
Jul 27, 2017 by Aj, Hotel Management
I would like to thank you for staying with us and taking time and leaving an review. I hope in the future if you ever decide to stay in the Gulf Shores area we will be your choice for hotel accommodations.
2 out of 5
by A verified traveler from Gulf Shores, AL

Won't ever go back.

Posted Jul 18, 2017
Didn't feel or look clean. We had to be moved rooms Bc the AC was leaking all on the floor. The next room we were in also wasn't very clean and had burn marks all over the toilet. We won't stay again.
Comment from Hotel Management
Jul 22, 2017 by Aj, Hotel Management
I am sorry for the experience that occurred during your stay. I will be taking the necessary measurements to address the issues so that this does not occur again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jul 15, 2017
wasnt bad... my only complaint is I was going to pay cash for my room and they ran my card before i even checked out..and caused me to be over drawn in my account
Comment from Hotel Management
Jul 22, 2017 by Aj, Hotel Management
I would like to thank you for taking the time to tell us about your experience. I will be taking the necessary measurements to address the issues so that this does not occur again.