Ratings based on 760 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Apr 23, 2017
Under construction and a lot of the work was shabby or incomplete. Glad we only stayed one night.
Comment from Hotel Management
Apr 24, 2017 by Camille, Hotel Management
Thank you so much for taking time to complete the online review. Please know your feedback is essential to our professional growth and our staff is dedicated to improving their service. We know the renovation efforts resulted in several inconveniences for our guests, but know that we have been working night and day to achieve the best results for our hotel make-over. Safe travel as you make your way home.
4 out of 5
Recommended
for Everyone
by A verified traveler from mccloney

Right on the Beach.

Posted Apr 21, 2017
Pros. Nice newly remodeled. Hard wood floors. Love the walk in glass showers. Bed comfy. Great location. Cons. No microwave in the rooms. Very small patio standing room only on it. Had to use a crowbar to open and close patio door. Didn't even lock. Mine fridge was warm.
Comment from Hotel Management
Apr 24, 2017 by Camille, Hotel Management
Our staff will be so pleased to see your review. The pictures are just beautiful:-) They work so hard each and every day to provide each guest with an amazing beach experience. We truly appreciate your patience with our hotel as we complete our renovation and hope you will return in the future to Sleep Inn on the Beach and the beautiful shores of the Gulf of Mexico:-)
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Recently remodeled, on the beach

Posted Apr 12, 2017
Pros: On the beach Recently remodeled Very nice staff
Cons: Issues with AC not working properly in both rooms Broken balcony door
Location: Nearby restaurants allowed us to never eat at the same place twice. Convenience of a Walmart close by for forgotten items.
We stayed for 3 nights first week of April. Was looking for a cheaper hotel on the beach with a balcony. The balconies are very small, but it did face the beach. The rooms have been recently remodeled, as well as the lobby and it looks great. There were a few concerns while staying. When we checked in the first room, the AC was not working. Called maintenance, and they sent someone out. Claimed we could not set it lower than 67 or it would freeze up. Well it was hot in the room, so we gave it a chance and did as he said. Left for a while, and came back to a still hot room. Called again. Maintenance showed up, but was in the middle of another customer issue. I guess he forgot us and did not come back to fix the AC. By the time I gave in and called again, he was gone for the day. The clerk at the desk was very nice about moving our room just down the hall. The AC worked fine in this one (until the last night of our stay when it too stopped working-wasn't worth calling since we were leaving the next morning). The second room had the issue of the balcony door not opening properly. You had to pry it open. Little issues, that overall did not impact my impression of the hotel. The AC was irritating, but they were accommodating and very nice about it. I would gladly stay here again for the price I paid in comparison to other hotels right next to this one. The rooms were clean and the beds were very comfortable.
Comment from Hotel Management
Apr 13, 2017 by Camille, Hotel Management
Thank you Brooke for taking time to complete our online survey of the Sleep Inn on the Beach. In a day of instant Yelping, we are always so grateful to have guests who share with us all the details surrounding any issues in our service. And, of course, grateful the A/C did not impact your overall stay. Our staff works tirelessly to correct maintenance issues as best we can and we are thankful we were able to get you set up on a room that was more comfortable. Best wishes on a safe travel home and we hope to see you again:-)
4 out of 5
Recommended
for Families
by A verified traveler from Goshen, IN

quiet hotel on the beach

Posted Apr 11, 2017
Pros: My favorite part was the location and the overall decor of the hotel. It was very modern and newly redone.
Cons: Definitely could improve the WiFi. It sucked! Most of the week we were there it didn't work at all and when it did "work" it was very sketchy
Location: There are quite a few restaurants across the street to choose from with a nice pedestrian walk way as well.
Best part of this hotel was location. Walk out the back door and there is the beach. Almost makes up for how small the rooms are. And it isn't just the room we booked it's all the rooms (overheard the hotel front desk person talking about it). The front desk staff was friendly and courteous. Breakfast was good (when it hadn't been all gobbled up), the ladies filling the breakfast could have been a little nicer when needing to get to the food for refills.
Comment from Hotel Management
Apr 12, 2017 by Camille, Hotel Management
Thank you Jen for taking time to complete the online survey and for the detailed comments. As a hotel in the service industry, we take our guest feedback to heart each and every time. And, we hope that you will return in the future. Safe travel on your way home:-)
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Great!

Posted Apr 2, 2017
The hotel was great, clean, and right on the beach! My family loved it!
Comment from Hotel Management
Apr 4, 2017 by Camille, Hotel Management
Our staff will be so pleased to see your review. They work so hard each and every day to provide each guest with an amazing beach experience. I hope you will return in the future to the beautiful shores of the Gulf of Mexico:-)
5 out of 5
Recommended
for Everyone
by A verified traveler from Pace, FL

Right on the Gulf

Posted Apr 2, 2017
Pros: All of the updates that have been done
Location: Great location, right on the Gulf. So easy to get the sand between your toes in just a matter of steps from your room.
It has been some time since we stayed at this hotel and we were very pleasantly surprised! The hotel has undergone some major renovations and we were impressed. The new carpet, lighting, wallpaper in the hallways makes everything light and bright and modern. We were even more impressed with the upgrades in the rooms! Tile floors that look like dark wood, spa like bathroom and vanity area. No more sliding door into the shower/toilet area - instead impressive wood and glass doors. I loved the mirror over the vanity with a built in light around it! We will be back again for a longer stay. It really was relaxing.
Comment from Hotel Management
Apr 4, 2017 by Camille, Hotel Management
Our staff will be so pleased to see your review. They work so hard each and every day to provide each guest with an amazing beach experience. And we are all smiles to see your response to our renovation. We had a wonderful team of contractors who dedicated the past several months to get the rooms ready for the season. We look forward to your next trip to beautiful Gulf of Mexico:-)
3 out of 5
by A verified traveler

Posted Mar 18, 2017
The room was nicely presented, but the hallways and general areas of the facility were not kept clean enough for the rate that was paid.
Comment from Hotel Management
Mar 20, 2017 by Camille, Hotel Management
Thank you so much for taking the time to complete the online survey for the Sleep Inn on the Beach. I have personally spoken to the housekeeping staff to let them know of your concerns. Please know that we are constantly working to improve our service. And, as you may have noticed, we are pushing hard to complete a total hotel renovation. I hope you will come back again to see our improvement. Many blessing for you and your family and safe travel home.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the beach

Posted Mar 14, 2017
Went down for the weekend to finalize plans for a wedding later in the year. Loved the new renovations but wish the room showers were nicer instead of dated.
Comment from Hotel Management
Mar 20, 2017 by Camille, Hotel Management
Thank you so much for taking the time to complete the online survey for the Sleep Inn on the Beach. As you may have noticed, we are pushing hard to complete a total hotel renovation. We look forward to seeing you for the wedding! Many blessing for you and your family and safe travel home.
2 out of 5
by A verified traveler from Alabama

Next episode of Hotel Impossible?

Posted Mar 10, 2017
Hotel was being renovated so perhaps it will be a marked improvement once renovations are complete. Only one elevator was working,mold visible on hallways,post it notes for door numbers, and we could hear every conversation and television program watched in adjoining rooms. Rooms were extremely small. Too many better choices with similar rates to make a return visit here.
Comment from Hotel Management
Mar 27, 2017 by Camille, Hotel Management
We are so sorry that your stay at the Sleep Inn on the beach was below your expectations. We are quickly wrapping up a much needed renovation. We do hope you'll come back again and see the amazing progress we have made on the interior. Best wishes for a wonderful summer season.
1 out of 5
by A verified traveler

Good location. Terrible condition

Posted Mar 5, 2017
Everything looked nice upon arrival, but we quickly found the hotel was in very poor condition. A pipe burst over the front desk and water was pouring out everywhere. Then our water had to be turned off while we were trying to get ready to check out. A couple of the floors looked like they hadn't been taken care of in years. Very gross.
Comment from Hotel Management
Mar 27, 2017 by Camille, Hotel Management
We are so sorry that your stay at the Sleep Inn on the beach was below your expectations. We are quickly wrapping up a much needed renovation. We do hope you'll come back again and see the amazing progress we have made on the interior. Best wishes for a wonderful summer season.