Recently remodeled, on the beach
Posted Apr 12, 2017
We stayed for 3 nights first week of April. Was looking for a cheaper hotel on the beach with a balcony. The balconies are very small, but it did face the beach. The rooms have been recently remodeled, as well as the lobby and it looks great. There were a few concerns while staying. When we checked in the first room, the AC was not working. Called maintenance, and they sent someone out. Claimed we could not set it lower than 67 or it would freeze up. Well it was hot in the room, so we gave it a chance and did as he said. Left for a while, and came back to a still hot room. Called again. Maintenance showed up, but was in the middle of another customer issue. I guess he forgot us and did not come back to fix the AC. By the time I gave in and called again, he was gone for the day. The clerk at the desk was very nice about moving our room just down the hall. The AC worked fine in this one (until the last night of our stay when it too stopped working-wasn't worth calling since we were leaving the next morning). The second room had the issue of the balcony door not opening properly. You had to pry it open. Little issues, that overall did not impact my impression of the hotel. The AC was irritating, but they were accommodating and very nice about it. I would gladly stay here again for the price I paid in comparison to other hotels right next to this one. The rooms were clean and the beds were very comfortable.
Comment from Hotel Management
Apr 13, 2017 by Camille, Hotel Management
Thank you Brooke for taking time to complete our online survey of the Sleep Inn on the Beach. In a day of instant Yelping, we are always so grateful to have guests who share with us all the details surrounding any issues in our service. And, of course, grateful the A/C did not impact your overall stay. Our staff works tirelessly to correct maintenance issues as best we can and we are thankful we were able to get you set up on a room that was more comfortable. Best wishes on a safe travel home and we hope to see you again:-)