Ratings based on 1,031 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
Not too bad but we did have a roach and a couple of bugs in our room
Comment from Hotel Management
Aug 4, 2017 by Best Western Staff, Hotel Management
On behalf of our team, we apologize for the inconveniences you had during your stay. Your feedback will be used to help better our team and make sure every guest has a comfortable and clean stay. Thank you for staying Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler from Collins, MS

Very nice hotel, friendly and helpful staff

Posted Jul 28, 2017
Pros: Everything was great
Cons: The beds were softer that I sleep on at home but for the two nights we stayed here, it was all good.
Location: We went to Ocean Springs to America's Thrift Store, The Institute of Marine Mammals Studies in Gulfport, and Pirates Cove in Pass Christian.
We were allowed to check in early and the room was great. It was spacious and clean. It came with a large flat screen TV, refrigerator, microwave, hair dryer, desk and office chair, and chair with ottoman that was so comfy that my Mom actually slept in it, free in room Wi-Fi and free continental breakfast that was so much more that what you would expect. The staff were great and helpful. This was a ladies vacations and we had a ball and will be planning this trip again next year. And we know where we will be staying too. Also a few friends and I will be coming back to the coast in March and will be looking at Best Western Plus Seaway Inn as the place to stay. I will be telling everyone about this hotel for future vacations.
Comment from Hotel Management
Jul 30, 2017 by Best Western Staff, Hotel Management
Thank you for the awesome review! We are always happy to meet and exceed expectations here at Best Western Seaway Inn and we are so glad that we could make your girls trip a relaxing one. We look forward to seeing you on your next trip and as always, Thank You for staying at Best Western!
3 out of 5
by A verified traveler

Posted Jul 28, 2017
Not very clean and room smelled. Staff was okay, but overall would not stay here again. Gym machines out of order.
Comment from Hotel Management
Jul 30, 2017 by Best Western Staff, Hotel Management
Thank you for reviewing us. We will use your feedback to better our hotel. In the future we hope to have a chance to meet your expectations. Thank you for staying with Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulfport, Ms.

Posted Jul 26, 2017
Pros: Everythig
Cons: The air condition
Location: It was fine
It was fine. Enjoyed the stay. Would stay there again and recommend this hotel to friends.
Comment from Hotel Management
Jul 27, 2017 by Best Western Staff, Hotel Management
Thank you for the great review! We look forward to seeing you on your next trip and as always, Thank You for staying with Best Western!
5 out of 5
Recommended
for Families
by A verified traveler from US

Two bad experiences. Why was 1st review rejected?

Posted Jul 19, 2017
Pros: NA
Cons: NA
Location: NA
Saturday morning certain groups of ethnicity were very rude and caused my wife, daughter, and granddaughter to choose another location for breakfast on Sunday.. Saturday evening about 11:00 other motel guests of the same people threatened and made rude remarks about my wife, about how slow she walked. My wife is 73 years old. A report was made to the desk and supposedly taken care of.
Comment from Hotel Management
Jul 21, 2017 by Best Western Staff, Hotel Management
On behalf of our team, we apologize for the inconvenience during your stay. We hope your experience won't deter you from staying with us again. Thank you for the review and for staying with Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
The rooms were clean. The beds were comfortable, and I enjoyed my stay.
Comment from Hotel Management
Jul 18, 2017 by Best Western Staff, Hotel Management
Thank you for the great feedback and for staying with us! We hope to give you such a great experience every time. See you on your next trip!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Had to wait an hour before checking in . They say they was just about to clean the room. At 3. They say they were short handed.
Comment from Hotel Management
Jul 18, 2017 by Best Western Staff, Hotel Management
We're sorry for the inconvenience you had at check in, we'll use your feedback to better our team for future stays. Thank you for staying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicely renovated

Posted Jul 15, 2017
Everything was great except the hot tub didn't work. The pool was filled with kids (20-25) from fellow travelers during the last evening of our stay but it wasn't the hotels fault. We would stay there again.
Comment from Hotel Management
Jul 18, 2017 by Best Western Staff, Hotel Management
Thank you for the great feedback! We apologize for the complications with the hot tub, we try to make sure everything is up and running to it's fullest ability. Thank you for staying with us and as always; Thank you for staying with Best Western.
4 out of 5
Recommended
for Everyone
by A verified traveler

BW Seaway

Posted Jul 11, 2017
Great location to the airport, stores, and restaurants!
Comment from Hotel Management
Jul 15, 2017 by Best Western Staff, Hotel Management
Our team thanks you for the great feedback and we thank you for choosing to stay with us. We look forward to your next trip!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Convenient hotel to shopping and beach.

Posted Jul 10, 2017
Room was clean and recently remodeled. Room was quiet a bit smaller than expected. Other Best Westerns we have stayed at had larger rooms.
Comment from Hotel Management
Jul 15, 2017 by Best Western Staff, Hotel Management
We appreciate and thank you for your feedback. We look forward to seeing you on your next stay and as always thank you for choosing Best Western.