Ratings based on 1,138 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Posted Jan 15, 2018
Came in for one night, did a lot of shopping, the whole experience was great, they did a great job remodeling, I have stayed in the passed and would definitely would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Perfect for Traveling Through

Posted Dec 28, 2017
Complimentary breakfast was great! They’re pet friendly and the rooms are updated and nice :)
Comment from Hotel Management
Dec 29, 2017 by Joshua, Hotel Management
We are glad that you stayed with us. We look forward to seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
Nice clean and comfortable. Also pet friendly which is one of the main reasons we chose best western. We have stayed at other pet friendly hotels and they are not clean. We will definitely stay at best Western again and recommend it to friends. Thank you
Comment from Hotel Management
Dec 29, 2017 by Joshua, Hotel Management
We are glad that you enjoyed your stay with us. It was a pleasure to have you and we look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

Amenities

Posted Dec 25, 2017
Pros: Everything
Cons: Indoor pool
Location: Close to Outlet mall
Hot breakfast was exceptional Staff was very friendly and accommodating Room comfortable with new bath area Refrigerator and microwave very handy Close to shops and restaurants
Comment from Hotel Management
Dec 29, 2017 by Joshua, Hotel Management
We are glad that you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearland, TX

Excellent hotel

Posted Dec 24, 2017
Location: Outlet shops, car museum, the beach, very nice shops of all kinds in Biloxi, Long Beach, Bay St. Louis, Pass Christian and Ocean Springs. Many others!
We had a lovely time, check-in was easy, staff was friendly, room was clean and good size, it was quiet, pleasant courtyard area, close to shops, good breakfast options.
Comment from Hotel Management
Dec 29, 2017 by Joshua, Hotel Management
We are happy that you enjoyed you stay with us and had a good time. We look forward to having you back with us soon.
3 out of 5
by A verified traveler from South Carolina

You get what you pay for

Posted Dec 24, 2017
The complex itself is okay, but my room smelled really bad, the carpet felt filthy, and the sheets were scratchy. I did not feel particularly safe in this location as they were several strange looking men hanging out in the parking lot smoking. I am not sure if they were guests too but I felt like they were watching me go inside my room by myself and that just feels uncomfortable to any woman who is travelling by herself. I also had to go back to the reception twice after I checked before they were able to give me a room key that was actually working.
Comment from Hotel Management
Dec 29, 2017 by Joshua, Hotel Management
I am very sorry that you experienced these issues while staying with us. We value your feed back and will use it to improve our guest experience in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Dec 24, 2017
Nice hotel located in an excellent area, with lotsvof restaurants and an outlet!
Comment from Hotel Management
Dec 24, 2017 by Joshua, Hotel Management
We are glad that you enjoyed your stay with us. We were glad to have you and look forward to seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corinth, MS

Nice hotel

Posted Dec 21, 2017
Location: Nice Mexican restaurant across street and outlet mall close where I got some shoes. Strip north and south offered a great number of fast food places
Had King room. Everything was great. Plenty of courteous staff. Excellent breakfast.
Comment from Hotel Management
Dec 24, 2017 by Joshua, Hotel Management
Happy that you found everything convenient with our location. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Great pet friendly hotel

Posted Dec 7, 2017
Clean, comfortable and very convenient to surrounding area (restaurants, etc.) Our only "complaint" was that it was hard to get into the bathroom due to the door opens inward leaving virtually no room to enter because the door's edge is only about 1" from the toilet making one squeeze their way in sideways.
Comment from Hotel Management
Dec 11, 2017 by Joshua, Hotel Management
I am sorry that you had this issue with your room. We will use to help us improve. Hopefully you will come back and see us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulfport, MS

Nice hotel close to interstate and restaurants

Posted Nov 27, 2017
Room was very comfortable and the jacuzzi hot tub in the room was perfect.
Comment from Hotel Management
Nov 30, 2017 by Joshua, Hotel Management
Glad that you got to have a nice relaxing stay with us. We look forward to seeing you again in the near future.