Ratings based on 611 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from houston

Dirty hotel (mainly for construction) rude staff

Posted Dec 30, 2017
Room was dusty, wrongs keys were given, extremely rude staff, WiFi was not working
Comment from Hotel Management
Jan 2, 2018 by Rosie Lowe, Hotel Management
I apologize that we did not meet your expectations during your recent stay with us. I'll be sharing this information with our team in hopes that this was an isolated issue and we keep this from happening in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Very Nice Hotel and Staff

Posted Dec 4, 2017
Pros: Free Wi-Fi, modern style, nice staff
Location: Right on the beach. Walking distance of the nearby park which was hosting a light festival the weekend I stayed.
Stayed at this hotel one night to attend a wedding at the yacht club near by. Very nice room with a view of the beach. Our king bed room also came with a comfy couch, which happened to be a pull out bed. The room was very comfy and modern with a smart TV including Netflix. Free Wi-Fi was a great bonus. I left my pillow and didn't realize it until the following night, called first thing Monday morning and the housekeeping staff already had the pillow and took down my information to ship it back to me. I received it in 2 days and they charged the $11 shipping to the account on file.
Comment from Hotel Management
Dec 6, 2017 by Rosie, Hotel Management
Great to see that you enjoyed your visit and that we were able to get that pillow back to you right away. Thank you for staying with us and for taking the time to share your experience here on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Natchez, MS

Holiday celebration

Posted Nov 24, 2017
Seemless from start to finish. Excellent experience. Recommend everyone book here.
Comment from Hotel Management
Nov 26, 2017 by Vanessa Tierney, Hotel Management
Thank you Ms. Janice for staying with us! I couldn't be happier that your stay was seemless. Happy Holidays!!! Hope you see you soon! :)
3 out of 5
by A verified traveler from Jackson, MS

AIR CONDITIONING

Posted Nov 6, 2017
Pros: Comfort of room and bed was great.
The air conditioning is too loud and the constant on/off was annoying.
Comment from Hotel Management
Nov 8, 2017 by Rosie, Hotel Management
Thank you for sharing your feedback. We will work with our team to ensure we address this issue right away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Oct 30, 2017
The clerk at the initial sign in did not speak clearly nor did he explain the incidental charges adequately. Other staff seemed to be pleasantly over accommodating.
Comment from Hotel Management
Oct 31, 2017 by Rosie, Hotel Management
Thank you for the great review. We will share the feedback regarding the check in clerk to ensure it is an isolated issue.
5 out of 5
Recommended
for Everyone
by A verified traveler

Breath Taking

Posted Oct 23, 2017
A beautiful oasis on the beach with quiet walking paths and blue skies.
Comment from Hotel Management
Oct 24, 2017 by Rosie, Hotel Management
Thank you for the excellent review. Your right there are times when the view is truly breath taking. We hope you come back and see us again soon.
3 out of 5
by Joan

Posted Oct 18, 2017 on Hotels
Love your hotel. But. I have never been on the back side. The train tracks are tight behind the hotel. And needless to say woke me up all night.
Comment from Hotel Management
Oct 24, 2017 by Rosie, Hotel Management
Joan we appreciate the review and the great feedback. Yes we do have a train track behind us and when the train does run we do get a conductor that likes to let everyone know he is coming through. I'm sorry this was an issue during your stay. We hope that on the next visit this is not an issue.
4 out of 5
Recommended
for Everyone
by A verified traveler from SW Indiana

Convenient location with ocean view

Posted Aug 30, 2017
Pros: Ocean view and proximity to activities we were participating in.
Cons: Room maintenance
Location: Anything associated with ocean activities.
Overall the hotel was clean and the staff was very friendly. We were in a room with an ocean view. It was spacious, clean, and overall met our expectations with the only exceptions being a door that needed the hinges oiled and a loud air conditioner compressor that was distracting when attempting to sleep. It is located right across the road from a municipal beach, which was one of the primary reasons we booked at this location. It is also convenient to the Gulfport and Biloxi areas. Although not under control from the hotel, the beach itself left a lot to be desired as there was a lot of litter and the water was pretty dirty. We paid for the breakfast ahead of time and were glad, because the Starbucks franchise was extremely pricey and we would not have eaten there otherwise. Overall a nice stay, but a little pricey for the overall experience. I understand location has a lot to do with price, but given the poor condition of the beach, we have stayed in as nice or nicer rooms in other areas for much less money.
Comment from Hotel Management
Aug 31, 2017 by Rosie, Hotel Management
Thank you for staying with us and for the great review. We appreciate the great feedback and rest assured our WD40 cans will be out in full force. Thank you for bringing this to our attention.
5 out of 5
by Tim

Great stay in Gulfport.

Posted Aug 28, 2017 on Hotels
Stayed here on a spur of the moment decision. Hotel staff was very hospitable and accommodating. Robin was extra helpful in providing us with a few extra toiletries which we had not brought. Air conditioner was turned on prior to entering room. Room was clean and comfortable. Starbucks breakfast available in cafe. The white sand beach is right across the street from the hotel.
Comment from Hotel Management
Aug 31, 2017 by Rosie, Hotel Management
Tim we really appreciate the excellent review. We hope that you will be back to see us again soon.
5 out of 5
by Agnes M

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Rosie, Hotel Management
Agnes M we really appreciate you staying with us and that you took the time to share your review.