Breakfast, lunch, dinner served; German cuisine

Reviews of Victor's Residenz-Hotel Gummersbach

4 out of 5
Victor's Residenz-Hotel Gummersbach
Brueckenstr. 52, Gummersbach, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 239 reviews" "
Rating 8 - Good. 99 out of 239 reviews" "
Rating 6 - Okay. 22 out of 239 reviews" "
Rating 4 - Poor. 9 out of 239 reviews" "
Rating 2 - Terrible. 0 out of 239 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at Victor‘s. Thank you to the welcoming and very professional staff!
Stayed 1 night in Jul 2023
Response from Victor’s Residenz-Hotel Gummersbach on Jul 30, 2023
Dear guest,100%! For somebody who works this close with guests like this a good review is the nicest present one can receive. Thank you so very much.Very truly yours,The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Victor's Residenz-Hotels Gummersbach on Jul 30, 2023
Sehr geehrter Gast,Ein großes Dankeschön für Ihre tolle BewertungWir hoffen, Sie auch zukünftig vom Victor's Residenz-Hotel Gummersbach zu überzeugen.Mit den besten Grüßen aus dem Bergischen Land.Ihr Team des Victor's Residenz-Hotels Gummersbach

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property! Staff was very nice, rooms were clean, spacious and comfortable, and the location was delightful! I am a fan!
Stayed 1 night in Jul 2023
Response from Victor’s Residenz-Hotel Gummersbach on Sep 5, 2023
Dear guest,Thank you so much for giving us a perfect score, we could not possibly wish for more! We’ll work hard to keep up the quality.Yours sincerely,The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Gregory

Stayed 2 nights in Jul 2023
Response from Victor’s Residenz-Hotel Gummersbach on Aug 1, 2023
Sehr geehrter Gast,Ein großes Dankeschön für Ihre tolle Bewertung!Bis zum nächsten Mal in Victor’s Welt.Das Team des Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Ute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we stayed at the Victor and we were as pleased with our second stay as we were with the first. The newly renovated room was spacious, comfortable and very clean. If we were to make a suggestion then it would be to make the room lighting a little brighter. Breakfast was good and the staff were very happy to cater for my husband's dietary requirements (gluten and dairy free). Our compliments to the staff generally who were without exception very professional, friendly and helpful.
Response from Victor's Residenz-Hotels Gummersbach on Jan 6, 2023
Sehr geehrter Gast,ein großes Dankeschön für Ihre tolle 100% Bewertung. Die Tatsache, dass Sie Ihren Aufenthalt im Victor's Residenz-Hotel Gummersbach genossen haben, erfreut uns alle sehr. Sie können sich sicher sein: Auch weiterhin werden wir alles daransetzen, dass der Service in unserem Hotel den allerhöchsten Ansprüchen gerecht wird. Wir hoffen sehr, dass Sie sich auch das nächste Mal für unser Haus entscheiden.Mit den besten Grüßen aus dem Bergischen Land.Ihr Team des Victor's Residenz-Hotels Gummersbach

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent
Stayed 6 nights in Oct 2022
Response from Victor's Residenz Hotel Gummersbach on Oct 23, 2022
Dear guest,thank you very much for this very nice 5-star rating. We are glad that you enjoyed your stay with us - please come back soon.Warm greetings from the Bergisches Land.Your team at Victor's Residenz Hotel Gummersbach

8/10 Good

Mun Keong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first choice near the region
A cosy and well maintained place. Been stayed here for several times and was never disappointed.
Stayed 1 night in Jul 2020
Response from Victor’s Residenz-Hotel Gummersbach on Aug 29, 2020
Dear guest, Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Nebojsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
During Corona Virus times, nothing is normal but I think that good people at Victor’s are taking it seriously. On business trip I need exactly place like Victor’s. Recommended.
Stayed 1 night in Jun 2020
Response from Victor’s Residenz-Hotel Gummersbach on Jul 12, 2020
Dear guest, A perfect score! Our staff would like to thank you whole-heartedly for taking your time to write such a very positive review! Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Victor's Residenz-Hotel Gummersbach on Jul 12, 2020
Sehr geehrter Gast, ein großes Dankeschön für Ihre tolle Bewertung Wir hoffen, Sie auch zukünftig vom Victor's Residenz-Hotel Gummersbach zu überzeugen. Mit den besten Grüßen aus dem Bergischen Land. Ihr Team des Victor's Residenz-Hotels Gummersbach

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, handy location to city centre
staff are really friendly and helpful, restaurant is very good and the food is great. My room had a small kitchen which is very handy when you stay for a few days. Bed is comfy..will be staying there again
Stayed 7 nights in Feb 2020
Response from Victor’s Residenz-Hotel Gummersbach on Sep 1, 2021
Dear guest, Thank you for your feedback. It's great that you enjoyed your stay in Victor’s world so much. We look forward to seeing you again soon. Kind regards The team at Victor’s Residenz-Hotel Gummersbach

6/10 Okay

Ruffryda

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities
I did not like that they did not have tea, Coffee, a kettle, or any activities on the premises. It is the most unusual 4 Star hotel I’ve ever seen.
Stayed 1 night in Sep 2019
Response from VRH-GUM on Oct 20, 2019
Dear Guest, Thank you for your review. With this you help us to ensure the quality of our service standards in the future. Yours sincerely The team of Victor's Residenz-Hotel Gummersbach

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent after long day
Great stay. Efficient and clean and food in the Restaurant was excellent. Perfect after a long day travelling for work
Stayed 1 night in Jul 2019
Response from VRH-GUM on Jul 11, 2019
Dear Guest, Thank you for your stay at our hotel and your time for feedback. We are pleased that you have felt so comfortable with us in our house. We look forward to welcoming you again as our guest soon. Greetings from Gummersbach Your Victor's Team

8/10 Good

Aatif

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel, with very good food. Rooms could do with being modernised.
Stayed 3 nights in Sep 2018
Response from Victor’s Residenz-Hotel Gummersbach on Sep 30, 2018
Dear guest, Thank you for the prompt and honest review. We’re glad to hear that you were satisfied with your stay in our hotel and hope to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Good Restaurant
Over priced and needs updating. Restaurant very good. OK for a business trip
Stayed 1 night in Nov 2017
Response from Gummersbach on Nov 21, 2017
Dear guest, Thank you so much. We’ll keep doing our best and your review gave us a good boost in motivation. We’ll keep doing our best and hope to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Ludger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Clean, and newly done rooms. Great breakfast. Friendly service. Great price.
Stayed 1 night in Sep 2017
Response from Gummersbach on Sep 26, 2017
Dear guest, Thank you so much for giving us a perfect score, we could not possibly wish for more! We’ll work hard to keep up the quality. Yours sincerely, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern comfortable hotel with very pleasant and helpful staff. Easy to walk into the centre for other bars and eating places...rather enjoyed the beer in the Brauhaus.
Stayed 1 night in Sep 2017
Response from Gummersbach on Sep 18, 2017
Dear guest, Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good spot for gummerbach
Response from Gummersbach on May 28, 2017
Dear guest, Thank you for the prompt and honest review. We’re glad to hear that you were satisfied with your stay in our hotel and hope to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Response from Gummersbach on May 28, 2017
Dear guest, Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Gerald W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay at Victors with a very large 2 rooms and easy walking distance to all around restaurants and shopping. If ever back in Germany and in the area, I will definitely stay again.
Response from Gummersbach on May 28, 2017
Dear guest, Thank you so much for giving us a perfect score, we could not possibly wish for more! We’ll work hard to keep up the quality. Yours sincerely, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Feb 19, 2017
Sehr geehrter Gast, Ein großes Dankeschön für Ihre tolle Bewertung! Bis zum nächsten Mal in Victor’s Welt. Das Team des Victor’s Residenz-Hotel Gummersbach

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean. Good value.
Although the hotel was not "modern" the room was larger than expected and clean. The price was great and breakfast was included. A great hotel for exploring the local area and close to Gummersbach shopping. I would stay here again.
Response from General Manager on Jan 10, 2017
Dear guest, A perfect score! Our staff would like to thank you whole-heartedly for taking your time to write such a very positive review! Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Spacious Rooms
An older style hotel but we were surprise by the size of the room. Everything was spotlessly clean and the free breakfast was lovely. Close walking to shopping in Gummersbach and a great way to explore the local area.
Response from General Manager on Jan 4, 2017
Dear guest, Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spacy rooms, excellent customer service, lovely breakfast.
Response from General Manager on Dec 27, 2016
Dear guest, Thank you so much for giving us a perfect score, we could not possibly wish for more! We’ll work hard to keep up the quality. Yours sincerely, The staff of the Victor’s Residenz-Hotel Gummersbach

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
The hotel was clean and comfortable. I loved the breakfast spread. Reception was friendly and welcoming. The hotel is about 15 to 20 min walk from the city center. The hotel menu is good, but they have limited items on a Sunday evening. 5 min walk from the hotel is a good Thai restaurant. If you need a taxi in the morning give them at least 60 to 30 min warning, since it is really busy. The main rail station is about 15 min walk and well connected to Koln. The free wifi is not fast enough and the premium rate is very costly.
Response from General Manager on Nov 3, 2016
Dear guest, Thank you very much for your positive review. We’ll keep up the pace and look forward to welcome you again soon. Yours faithfully, The staff of the Victor’s Residenz-Hotel Gummersbach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gummersbach on Jul 1, 2016
Sehr geehrter Gast, ein großes Dankeschön für Ihre tolle Bewertung! Bis zum nächsten Mal in Victor’s Welt. Das Team des Victor’s Residenz-Hotel Gummersbach

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gummersbach on May 23, 2016
Dear guest, Thank you kindly for your positive review! THe whole staff appreciates it. We hope to welcome you again some day. Kind regards, Victor's Residenz-Hotel Gummersbach

8/10 Good

James, Oxford

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Close to town center
Very nice hotel in a good location, buffet breakfast was very good. My only disappointment, is that the beds were far too soft for my family and I. However, after speaking with the receptionist in the morning she advised me that they have a variety of beds and if I had requested a firm mattress I would have received one.
Response from Victor's Residenz-Hotel Gummersbach on Apr 13, 2016
Dear Guest, thank you very much for your visit and answering our questionnaire. We are looking forward to welcome you again. Best regards, Your Victor's Residenz-Hotel Gummersbach

10/10 Excellent

Mark, Haslingden, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Second time I have stayed here. Great location for business in Gummersbach. Good rates and service. The restaurant has limited choice but what I have had here has been good. Lots of choice if you wish to venture out.

8/10 Good

Steve, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, rooms a bit tired.
My wife and I stayed here for 4 nights at the beginning of May. The room was very clean, but the furnishings were a bit tired, the carpet in particular was stained and faded. The things that would have improved the stay for us was tea making facilities and more English channels on the TV. Breakfast was very good, hot eggs, bacon and sausages as well as the usual continental items, and all fresh and frequently topped up by the kitchen staff. The staff were extremely polite and helpful and all spoke good English. We will be visiting Gummersbach again and will definitely be staying here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Colin, Charlottesville, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the downtown area
We spent three days. The complimentary food was amazing, and the location was excellent since it was close to the downtown area and also easy to get to the highway.

10/10 Excellent

Robeee, Gummersbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, enjoyed staying there
I booked this as it was the only hotel I could find near to the center of Gummersbach at short notice. I enjoyed my stay at the hotel. Staff were polite and helpful and spoke English. The lights didn't work in the room I was originally booked into, so I got moved to a larger room which was better. I had paid in advance for two nights, and tried to cancel the second night upon arrival. As I had already paid when booking, it was not possible to cancel it and get a refund. This was no fault of the hotel though. The rooms are standard rooms that you would expect in any decent hotel. Breakfast was a decent buffet.

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large bed was very comfortable. The staff were very friendly and helpful. The food (dinner on one night plus breakfasts) was also very good considering hotel food can sometimes be variable. Location is good for a short walk into the town centre for bars and restaurants. Very pleased overall and will certainly stay again.

10/10 Excellent

Ms J Wong, Nottingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very popular.
We were in a very comfy room with big lounge area and tv. Restaurant were fully booked for the weekend and we had to dine out. The breakfast were fantastic and staff are very attentive.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gummersbach - Pretty Pretty
Awesome

10/10 Excellent

Keith, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Gummersbach Town Centre
I was working at Cologne Airport, so quite a trip daily. Awesome Town Market on a Seprember Saturday

10/10 Excellent

Steve, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
This hotel is one of a chain of Victor's Residenz hotels. I have never use this chain before but would not hesitate to book into one in the future. The hotel had ample parking, the rooms were clean and the staff helpful. Seeing that I was stopping for one night only I did not use all the facilities but can confirm that they had a good WIFI service. Breakfast was more than adequate and the whole stay was good value for money

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect - will use this hotel every time I stay in Gummersbach

8/10 Good

Tom, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect Business Hotel - Victor's Residenz-Hotel
Its a good location 5minutes on foot from the main street which has a brewery and a few small restaurants to eat in. It a fine business hotel, clean and functional - not 5 star luxury but great for a few nights. You certainly wouldn't choose it for a romantic weekend. Good continental breakfast. I'll use it again and again as a business hotel for 1 or 2 nights!

8/10 Good

Clive, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western - Gummersbach
The hotel is very conveniently located and perfectly comfortable. The staff were very helpful and friendly.

10/10 Excellent

Volker, Burg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
angemessenes Preis-Leistungs-Verhältnis, freundliches Personal, reichhaltiges Frühstücksbuffet
Stayed 1 night in Mar 2024
Response from Semih Baylan Stellv. Empfangskoordinator on Mar 7, 2024
Sehr geehrter Gast,das klingt nach einem großartigen Aufenthalt! Ein angemessenes Preis-Leistungs-Verhältnis, freundliches Personal und ein reichhaltiges Frühstücksbuffet sind definitiv wichtige Aspekte für eine gelungene Reise. Es freut mich zu hören, dass deine Erfahrung so positiv war.

10/10 Excellent

Jörg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommendes Personal.
Stayed 2 nights in Feb 2024
Response from Marcel Fürst on Feb 17, 2024
Sehr geehrter Gast,wir freuen uns sehr, dass Sie Gast unseres Hauses waren und Ihnen Ihr Aufenthalt in unserem Hotel und besonders unsere Mitarbeiter so gut gefallen haben. Vielen Dank herzlichen Dank für Ihre Bewertung mit perfekter Punktzahl!Wir freuen uns schon jetzt, Sie wieder bei uns begrüßen zu dürfen.Auf Wiedersehen im Victor's Residenz-Hotel Gummersbach

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Das Team des Victor’s Residenz-Hotels Gummersbach on Dec 10, 2023
Sehr geehrter Gast,vielen Dank für Ihr Feedback. Schön, dass Ihnen der Aufenthalt in Victor’s Welt so gut gefallen hat.Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des Victor’s Residenz-Hotels Gummersbach

10/10 Excellent

Krister

Stayed 1 night in Nov 2023
Response from Ihr Victor's Team aus Gummersbach on Nov 23, 2023
Sehr geehrter Gast,herzlichen Dank für Ihren Aufenthalt und Ihre Bewertung mit voller Punktzahl! Das freut uns sehr.Mit freundlichen Grüßen,Ihr Victor's Team aus Gummersbach

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer wurden renoviert. Hatten ein Upgrade auf eine Suite. Super
Stayed 2 nights in Jul 2023
Response from Semih Baylan Stellv. Empfangskoordinator on Aug 1, 2023
Sehr geehrter Gast,Ein besseres Feedback können wir uns nicht wünschen. Herzlichen Dank!Auf Wiedersehen im Victor's Residenz-Hotel Gummersbach

10/10 Excellent

Krister

Stayed 1 night in Jul 2023
Response from Victor's Residenz-Hotels Gummersbach on Jul 24, 2023
Sehr geehrter Gast,Vielen Dank für 100%! Wir freuen uns sehr!Sie können sich sicher sein, wir werden weiterhin alles daran setzen, dass unser Haus auch weiterhin den höchsten Ansprüchen gerecht wird.Herzliche Grüße aus dem Bergischen Land.Ihr Team des Victor's Residenz-Hotels Gummersbach

10/10 Excellent

Torsten

Stayed 1 night in May 2023
Response from VRH-GUM on Jun 4, 2023
Sehr geehrter Gast,vielen Dank für Ihren Aufenthalt in unserem Hotel und Ihre Zeit für das Feedback.Es freut uns, dass Sie sich bei uns im Haus so wohlgefühlt haben.Wir freuen uns, Sie bald wieder als unseren Gast zu begrüßen.Liebe Grüße aus GummersbachIhr Victor's Team