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"The hotel and concept are AMAZING. Staff was pretty helpful and accommodating and super friendly. Unfortunately the hot tub wasn’t working at all and I was never told that even though I called before booking too verify all amenities. One of the reasons we chose this hotel was for the hot tub. We requested an early check in and it was approved but we actually didn’t get to check in until almost 2 hours after regular check in which isn’t until 4pm and early was 2 or 3. We didn’t get into the room until after 5. There was still used soap in our shower and hair all over. The trash wasn’t emptied and the bed sheets had stains on them. Not sure if they were changed or not and we didn’t notice because we slept on top of them the first night. The amenities in the room all worked well and they have hammocks that are hanging from the ceiling which are in studs so yes you can lay in them and that was A HIT! We LOVED that! That have this thing they do called fafo where they provide gear rental for just a one time fee of $25, another main reason we chose this hotel as we wanted to mountain bike and snow board, I also called to verify this was legit and accurate. They confirmed and never said anything about the gear being limited. Once we were ready to go use it the next day they had literally NOTHING available. Which was EXTREMELY frustrating considering i specifically asked about this and the hot tub before confirming my booking. The did not have any snow board or ski gear nor any bikes "

"Clean room, friendly staff, great breakfast "

"The hot springs were amazing "

"Nice place"

"Did not use "

"Staff was extra friendly! "

"The entire property is currently being updated. The new rooms are beautiful and clean. The staff was friendly and accommodating. The location was convenient and the extensive continental breakfast was delicious."

"Lovely hotel. Seems like owners really care about creating a pleasant atmosphere."

"Great location and helpful staff "