Room, 2 Bedrooms (Plaza -4 Peak / 2bath room 336) | Balcony
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Reviews of The Plaza Condominiums by Crested Butte Mountain Resorts

3 out of 5
The Plaza Condominiums by Crested Butte Mountain Resorts
11 Snowmass Road, Mount Crested Butte, Crested Butte, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 114 reviews" "
Rating 8 - Good. 35 out of 114 reviews" "
Rating 6 - Okay. 15 out of 114 reviews" "
Rating 4 - Poor. 9 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Fulton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

AIMIN

Traveled with family
Disliked: Cleanliness
I was told today" Expedia won't reveal hidden fees when you book it through their website. we do charge hidden fees!!!" if you want unexpected hidden expenses then go ahead! Do not recommend!

8/10 Good

Deb

Liked: Cleanliness, property conditions & facilities
Comfortable, no frills condo. Great views! Easily accommodates 2. Be sure to bring any food you want—the closest reasonable grocery is in Gunnison. Bring all your own condiments, paper goods, and can opener, only serving and cooking utensils provided (no spices, oil, tin foil, Saran Wrap). Also bring your own games or books. Hiking trails in every direction.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
We had a great time. It was so beautiful and quiet.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Won’t stay again
Overall the stay was disappointing. The room was clean but that’s about it. All of the blinds were broken. We were traveling with a toddler and not being able to make the room darker for nap time was a problem. Dishes were hard to get to, almost as if they didn’t want you to use them. The owner definitely didn’t seem to care about the property. Note you have to carry your stuff a LONG way.
Stayed 2 nights in Sep 2023

10/10 Excellent

stuart

Liked: Cleanliness, amenities, property conditions & facilities
The condo was very nice and well- maintained and in a great location.
Stayed 2 nights in Sep 2023

8/10 Good

Kenneth

Stayed 2 nights in Sep 2023

2/10 Terrible

David

Stayed 2 nights in Aug 2023

8/10 Good

alicia

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Aug 2023

6/10 Okay

Cheri

Disliked: Cleanliness, room comfort
Room was not particularly clean. Had mold in the bathroom and the room was in really bad repair.
Stayed 2 nights in Aug 2023

8/10 Good

June

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
I liked the property overall, but the condo was a bit warm and didnt have AC.
Stayed 2 nights in Jul 2023

4/10 Poor

Harshavardhan

Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the view from our balcony and were very comfortable in the condo! Beautiful, great location
Stayed 2 nights in Jul 2023

6/10 Okay

Laura

Disappointing and misleading
This was not advertised correctly. The building that we were put in was much less nice than what is advertised. There was not furniture on the balcony, the door had no deadbolt and the chain lock has been broken and easily pulled out of the wall. There was evidence on the door that it had been broken into before. There was obvious water damage in the bathroom, the DVD player was broken, the blinds were also broken in places. The screen doors were old and barely opened and closed. Overall it was just disappointing and I would have chosen to stay elsewhere for a similar price had it been honestly represented.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jared

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Don't bring a lot of heavy luggage
The building they put you in is not the one in the picture- it's an older building. Prepare for an uphill walk around the building and then stairs to climb with your luggage.
Stayed 3 nights in Jun 2023
Response from Tyler on Jun 13, 2023
We do apologize for any inconvenience in regards to the stairs. We hope you enjoyed your time here in Crested Butte aside from this issue.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
CB Gem
amazing location. perfect room for a family of 4. well stocked kitchen. love the hot tub and sauna room
Stayed 5 nights in Dec 2022

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay but *beware* that listing is inaccurate states property has two double beds, it actually has two single day beds. But the mattresses where comfy.
Stayed 4 nights in Nov 2022
Response from Tyler on Nov 23, 2022
Apologies that the listing said double beds. We have changed the description of the listing to twin beds. Have a great day.

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Untrustworthy and dirty
I chose the option to "pay at the property" but this company charged a card on file for the full amount three days before I arrived without my permission. The condo was ok but crusty white fluid stains on the bed spread really grossed us out. I couldn't wait to leave.
Stayed 2 nights in Aug 2022

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Yuling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for family with kids
Stayed 3 nights in Jul 2022
Response from Tyler on Jul 15, 2022
Glad you enjoyed your stay!

4/10 Poor

Lauren

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

Kathleen

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
THE PROPERTY WAS OK. GROUND LEVEL DOOR WENT OUT TO MUD NO WALKING OUT THERE. NO PLACE OR CHAIRS TO SIT OUTSIDE CHECK-IN TOOK US TO A VACANT BUILDING. DARK. NO ONE AT DESK. PHONE ON DESK DIDN'T WORK TILL I DIALED "0" NOT GOOD AT ALL FOR SUMMER VISITORS. NEVER USE EXPEDIA AGAIN
Stayed 2 nights in Jun 2022
Response from Tyler on Jul 2, 2022
Thank you for choosing Crested Butte Property Management and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We have had issues with staffing due to COVID, and this was a reason why our desk was not open during your check-in. We strive to make your visit as memorable as possible. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. Thank you for the feedback, we will make changes to further the guest experience.

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, property conditions & facilities
Upon checking in, the directions to the condo we were staying in was very vague. The receptionist did give us a map to the condo, but it also was very was extremely difficult to understand how to find the building we were to stay in. Fortunately after wandering around awhile we were able to find a worker who was able to show us where to go.
Stayed 3 nights in May 2022
Response from Tyler on Jul 2, 2022
Thank you for choosing Crested Butte Property Management and for taking the time to provide feedback about your experience. Apologies on the communication for the directions to the condo. We will coach our staff to be more detailed for future guests. Glad someone gave you some assistance. Thank you so much for staying with us, and we hope to see you again!

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 3 nights in Apr 2022

8/10 Good

J Calvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome ski lift access.
Stayed 4 nights in Mar 2022

6/10 Okay

Tena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I booked this property it did not specify that this unit was “off property” or that stairs were required, it was only in my confirmation email that it mentioned these. There was an elevator however it was out of order. This was a major problem. The unit was nice enough. The bed linens had stains on them and the toilets took at least 2 flushes to clear as well as the master sink did not drain. The light in the master shower was out. Desk manager was cordial. All in all decent unit, but cost was not justified.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was perfect. No complaints.
Stayed 2 nights in Aug 2021

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, room comfort
Best ever!
Excellent stay. Quality property and friendly staff.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Very clean but a little old. No elevator
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Scenery was beautiful. Service was great.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean and fully equipped. The entry stairwell could use some TLC.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
I love my stay in crested butte. The condo is great. It is super clean and has super nice view. We spent quite a long time on the balcony
Stayed 3 nights in Jun 2021

6/10 Okay

morrison

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Well stocked condo with a nice view.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice condo - a little dated, but completely fine for what we needed. And clean! The staff was excellent at the resort. We had MAJOR problems with Orbitz not sending the reservation over to the property - Orbitz was ZERO help whatsoever, but the property went out of their way to make it right. I was most appreciative.
Stayed 5 nights in Feb 2021

8/10 Good

melissa

Traveled with family
Liked: Cleanliness, room comfort
Great location, condo so-so.
At first I was underwhelmed with the condo. Pretty dated and oddly decorated. There was a smell in the halls and condo. However it was clean and kitchen and baths were updated. Bedding was sparse. Over our four day stay it grew on us. It is a 3rd floor walk up. Walking distance to lifts. Ski storage but also on 3rd floor. We loved Crested Butte but probably wouldn’t stay here again.
Stayed 4 nights in Feb 2021

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Comfortable
Nice gas burning stove, no need to use thermostat when on. Great location
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Loved the location and the fact that it was less than a 2 minute walk to the shuttle to town
Stayed 5 nights in Aug 2020

10/10 Excellent

Hana

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

I read the reviews before I booked this condo and some said that check-in was difficult. I definitely concur with that. We had to check in at a different location than the actual condominium. With Covid there was nobody at the desk to greet at the check-in desk there was a phone number for him or did you check in over the phone.
Stayed 2 nights in Jul 2020

10/10 Excellent

Steve, Bradenton

Liked: Cleanliness
Excellent service quick to respond to requests. Nice property close to skiing and restaurants. Great view of mountains
Stayed 3 nights in Mar 2020
Response from Kat on Mar 17, 2020
Thank you so much for sharing your feedback. We are happy to hear that you enjoyed your stay. We look forward to your next visit!

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Beautiful property and view. We will be back.
Stayed 2 nights in Sep 2019
Response from Kat on Oct 23, 2019
We are so happy you enjoyed your stay! We look forward to your next visit.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) This is a snow skier's oriented property so the walkways have sharp metal grades to catch the snow and mud from the winter months on your boots. But for the rest of the year, the grading plays like heck on lady's fancy shoes and suit cases that are draged along with wheels. We had a devil of a time unloading between floors our luggage up and down levels. 2) condo really was a four star winner. However, third bedroom was advertized as two twins, Attention Mangement- "Bunk Beds" are not the same if you are two aduls. Shame on you and little white fibs.
Stayed 3 nights in Aug 2019