Ratings based on 801 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Lydia

Family and pet friendly

Posted Jan 5, 2017 on Hotels
Our stay was great and we really love that we are able to bring our dog with us.
5 out of 5
by Erin

Highly recommend this hotel. Staff is amazing!

Posted Jan 3, 2017 on Hotels
The Grand Lodge Crested Butte was great and in the perfect location for skiing and snowboarding. A bus leaves the hotel center every 15 minutes to town for you to go eat and drink, no need to drive any where on your own~
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great location to walk to the lifts

Posted Jan 3, 2017 on CheapTickets
Pros: location near lifts, pool/hot tub
Cons: bathtub drained slowly, restaurant food, covered parking would be nice
Nice experience, the restaurant could be better tasting food.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
4 out of 5
by Steven

Convenient hotel, great pools, avoid room 151

Posted Dec 27, 2016 on Hotels
Had a corner room in 151 in December. Unfortunately, it was very cold. Maintenance stopped by and said they fixed the problem and heat was on. In fact, it was barely just on. Out of the 6 banister heaters, only 3 were working. It was very drafty and we have a very cold night. However, we explained the situation to the front desk the next morning and they were able to move us to a corner room on the top floor which was much better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
3 out of 5
by A verified traveler from Hawai'i

Bait and Switch

Posted Nov 24, 2016 on Orbitz
Pros: It's where my daughter goes to school
Cons: Read my review above... Basically their customer service needs an overhaul, combined with honesty in pricing.
Okay, here's the deal, the Grand Butte has some awful rooms. My daughter calls them closets and halls. When I book through Orbitz the advertised rate goes up 50% through Orbitz... then the Grande Butte tries to give me these awful rooms, because of the "LOW" price I paid through Orbitz. The Grande Butte then asks for additional to move you to a decent room...even when the Hotel is EMPTY! Effectivily charging double the initial rate...Pretty Lame. Rooms are okay; view...the same;...staff, nothing exceptional (I had to jump the fence into the restaurant to get sugar for my coffee when the lobby didn't have any...because the front desk man was busy doing nothing). All in all, mediocre with a bad pricing scam.
4 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Got a little tired of hearing,"sorry it's the off season".
5 out of 5
Recommended
for Everyone
by A verified traveler from Glastonbury, United States of America

Nice accommodations in a great location.

Posted Oct 25, 2016
We loved the extra space that the suite provided.
Comment from Hotel Management
Oct 25, 2016 by Grand Lodge , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!