Bait and Switch
Posted Nov 24, 2016 on Orbitz
Okay, here's the deal, the Grand Butte has some awful rooms. My daughter calls them closets and halls. When I book through Orbitz the advertised rate goes up 50% through Orbitz... then the Grande Butte tries to give me these awful rooms, because of the "LOW" price I paid through Orbitz. The Grande Butte then asks for additional to move you to a decent room...even when the Hotel is EMPTY! Effectivily charging double the initial rate...Pretty Lame.
Rooms are okay; view...the same;...staff, nothing exceptional (I had to jump the fence into the restaurant to get sugar for my coffee when the lobby didn't have any...because the front desk man was busy doing nothing).
All in all, mediocre with a bad pricing scam.