Ratings based on 786 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Littleton, CO

Family Ski Weekend

Posted Jan 17, 2017
Pros: Location and room size for a family
Cons: Breakfast included
Check in was a breeze. We reserved the Emmons Suite which included a king bed and king murphy bed, this was perfect for a family of 4. The room also had a nice kitchenette with refrigerator, stove and microwave. The resort is about a 5 minute walk to the base for spectacular skiing.
3 out of 5
by A verified traveler from Hawai'i

Bait and Switch

Posted Nov 24, 2016 on Orbitz
Pros: It's where my daughter goes to school
Cons: Read my review above... Basically their customer service needs an overhaul, combined with honesty in pricing.
Okay, here's the deal, the Grand Butte has some awful rooms. My daughter calls them closets and halls. When I book through Orbitz the advertised rate goes up 50% through Orbitz... then the Grande Butte tries to give me these awful rooms, because of the "LOW" price I paid through Orbitz. The Grande Butte then asks for additional to move you to a decent room...even when the Hotel is EMPTY! Effectivily charging double the initial rate...Pretty Lame. Rooms are okay; view...the same;...staff, nothing exceptional (I had to jump the fence into the restaurant to get sugar for my coffee when the lobby didn't have any...because the front desk man was busy doing nothing). All in all, mediocre with a bad pricing scam.
4 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Got a little tired of hearing,"sorry it's the off season".
5 out of 5
Recommended
for Everyone
by A verified traveler from Glastonbury, United States of America

Nice accommodations in a great location.

Posted Oct 25, 2016
We loved the extra space that the suite provided.
Comment from Hotel Management
Oct 25, 2016 by Grand Lodge , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Great Hotel!! will return soon
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Nice hotel in good location. Short walk to restaurants & shops. Friendly & Helpful front desk. Comfortable rooms.
4 out of 5
by A verified traveler

Nice, clean, and comfy hotel for a fair price

Posted Oct 18, 2016 on Hotels
Nice hotel, rooms where great, didn't eat at the restaurant due to mixed reviews and so many options in downtown
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Just neede a room for the night and found our room clean and comfortable.
4 out of 5
by A verified traveler from Mt Crested Butte

1 night business trip

Posted Oct 15, 2016 on Hotels
Everything I expected during the shoulder season. Love Crested Butte always!