Ratings based on 158 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from Texas
Very noisy, right on a major highway + hidden feesPosted Aug 9, 2015
I stayed here because it is supposed to be 20 minutes from the airport. What they do not say is that when there is traffic, it takes 45 minutes. Also, it is right on a major highway and the beeping of horns kept me up most of the night. The room was fine, but not what you would expect for the price. Plus they had some increase in taxes between my booking and my stay, and they asked me to pay the difference (in my opinion, the hotel should have absorbed the increase). There is no Internet available anywhere (including in the lobby) unless you pay a steep fee. The hotel is next to a mall, which is nice to have right there, but there are many other hotels that are better for the price and do not nickel and dime you. I do not plan to ever stay here again.
for Everyoneby A verified traveler from Sydney
Very clean and immaculate decorPosted Jun 21, 2015
4th time here within 16mths in India. Leela Gurgaon service has dropped considerably ever since they broke away from the Kempinski chain. Staff's attitude toward service changed for the worse. They no longer smile at you or feel genuine when answering your questions and often look irritated. The worse ones were the breakfast staff. When I approached to request for eggs, the two staff just stood there for at least 30 secs chatting to each other before they acknowledge my presence. Furthermore, I had to keep requesting for my eggs coz they forgot about it. This happened to me the last visit as well. Many of my colleagues told me about this and they're now staying at the Trident or Oberoi and I think I will too. It's ashame coz it used to be a fantastic hotel with superior service.
for Business Travelersby Nap
Posted Jun 1, 2015 on Hotels
for Everyoneby A verified traveler from New York
Good blend of luxury and conveniencePosted May 10, 2015
Superb service and convenient location makes it ideal for business travel to Gurgaon - and the hotel with the adjacent mall has a lot to offer if you can manage the time to soak it all in
for Everyoneby A verified traveler from Irvine,CA
Very nice hotel , close to shoppingPosted Apr 30, 2015
Very nice hotel , the staff was awesome , breakfast buffet was amazing . They also have 2 very nice restuarants .
for Business Travelersby Adrian from Fislisbach, Schweiz
Perfekt für BusinessreisendePosted Apr 29, 2015 on Hotels
for Business Travelersby A verified traveler
Posted Mar 18, 2015 on Hotels
for Personal Eventby A verified traveler
완벽한 호텔..Posted Mar 15, 2015 on Hotels
유명 쇼핑센터와 이어지는 좋은 위치, 훌륭한 레스토랑, 친절한 직원, 깨끗한 객실 등 모든 것이 완벽한 호텔..
for Couplesby ARJUN
Posted Feb 18, 2015 on Hotels
for Everyoneby A verified traveler from Seoul
럭셔리한 고급진 호텔Posted Feb 11, 2015
좋지만 화장실 욕조불량이 안타까웠어요. 전반적으로 직원들이 친절하고 레스토랑 음식도 좋았어요.