Ratings based on 447 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Posted Oct 10, 2017
Stayed here when our son graduated from boot camp . Highly recommend. Close to a great mall, Gurnee Mills and other things to do. And very accessible to Navy barracks.
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL ON THE ROAD

Posted Sep 22, 2017
Pros: LOCATION
Location: VERY GOOD
NICE HOTEL ON THE ROAD AVERAGE ONE SHOPS AROUND................................................................................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent Family Hotel with Great Location

Posted Sep 11, 2017
Location: Gurnee Outlet Mall, Restaurants, and Walmart. Close to Chicago and Milwaukee.
The staff was exceptional and even allowed us to check in early after our 13 hour drive! The rooms are spotless and a nice size. The indoor pool is huge and has a great lounging area around it as well as an outdoor patio. The check-in and bar staff were super personable and helpful! The location is perfect - near outlet mall, any and all restaurants, plus a SUPER Walmart which was very convenient with 3 younger kids. Six Flags Great America is 10 minutes away. I WISH EVERY HOTEL WAS LIKE THIS ONE!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

No Breakfast

Posted Aug 31, 2017
The hotel was nice. Breakfast was expensive very!!!! So plan extra time to be able to go someplace else.
3 out of 5
by A verified traveler

Dated hotel

Posted Aug 31, 2017
The hotel was old and needs renovations badly. Very old carpet and bathrooms were very small. Air conditioning was from a wall unit with not remote.
2 out of 5
by Emily

Posted Jul 17, 2017 on Hotels
The only thing that sekls tbis place is the excellent service, discounted six flags tickets and the free shuttle. Hotel is WAY over priced. It should at least serve free breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
4 out of 5
by Melissa

Disappointed

Posted Jul 9, 2017 on Hotels
The check in process is very slow and the customer service was less than friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
5 out of 5
by John

This traveler left a rating score only Posted Jul 5, 2017 on Hotels