Ratings based on 51 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 6, 2019
The staff were extremely courteous and helpful and paid attention to every single detail. They made us very welcome. Excellent service.
Comment from Hotel Management
Oct 13, 2019 by Shaleen Gambhir, Hotel Management
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. Thank you for making special mention of the excellent service you experienced . Recognition and appreciation is a great motivator and I have taken much pleasure in sharing it with the team. Do visit us again soon and we look forward to the opportunity to welcome you back with the same helpful friendly smiles that our team members greeted you during your stay. Warm Regards Shaleen Gambhir Operations Manager
5 out of 5
by A verified traveler

Posted Sep 29, 2019
venu was clean and friendly staff I was introduced to my room attendant Komal who did a great job.
Comment from Hotel Management
Oct 3, 2019 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking out time and sharing your feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back. Warm Regards Hotel Management
5 out of 5
by A verified traveler

Posted Jun 24, 2019
Excellent and quick services,Good food.Staff are very decent and responsible
Comment from Hotel Management
Jun 30, 2019 by Swati Saini, Hotel Management
Dear Guest, Greeting! Thank you for taking out time and sharing your positive review wit us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back at the hotel. Warm Regards Hotel Management Team
5 out of 5
by A verified traveler

Posted Jun 9, 2019 on Hotels
Comment from Hotel Management
Jun 30, 2019 by Swati Saini, Hotel Management
Dear Guest. Greetings! Thank you for taking out time and sharing your positive feedback with us. We look forward to welcome you back at hotel. Warm Regards Swati Saini
4 out of 5
by A verified traveler

Posted Jun 5, 2019 on Hotels
Comment from Hotel Management
Jun 7, 2019 by Swati Saini, Hotel Management
Dear Neil, Thank you for taking out time and sharing your positive feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you again at the hotel. Warm Regards Hotel Management Team
5 out of 5
by A verified traveler from Jaipur

Posted Mar 5, 2019
Comment from Hotel Management
Apr 12, 2019 by Swati, Hotel Management
Dear Guest, Greetings! Thank you for taking out time and sharing your positive feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you back. Warm Regards Hotel Management Team
4 out of 5
by A verified traveler

Posted Oct 28, 2018 on Hotels
Comment from Hotel Management
Oct 30, 2018 by Executive Team - DoubleTree by Hilton Gurgaon, Hotel Management
Dear Valued Guest, We thank you for rating us 4 out of 5. Your feedback is much appreciated and it definitely delights us to know that we made your stay happy and memorable. Looking forward to welcome you again.
2 out of 5
by A verified traveler

Posted Oct 25, 2018
The firat room that i checked in, the AC control panel did not work. Then they changed me to another room. In the second room, the wash basin was leaking!
Comment from Hotel Management
Oct 30, 2018 by Executive Team - DoubleTree by Hilton Gurgaon, Hotel Management
Dear Valued Guest, Thank you for taking the time to rate and review us on your recent stay with us, whilst you have mentioned your concern regarding the AC issue and washbasin leakage. We apologise for the inconvenience caused to you during your stay and also want to assure you that the same has been rectified. We had been running on full occupancy which had delayed the maintenance work. Do give us a chance to Make it Right for you, we would surely make it a hassle free convenient stay experience for you. Thank you
5 out of 5
by A verified traveler

Posted Oct 21, 2018
Comment from Hotel Management
Oct 22, 2018 by The Executive Team at DoubleTree By Hilton Gurgaon, Hotel Management
Dear Valued Guest, Many thanks for rating us all 5 stars. We look forward to serve you again.
4 out of 5
by A verified traveler

Good comfortable hotel and convenient location

Posted Aug 18, 2018 on Hotels
good service especially by the barman at the lounge. he is fantastic!!!