Ratings based on 104 Verified Reviews

3.5 out of 5
79% of guests recommend
3.9 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from india

Hot water

Posted Oct 15, 2017
Hot water was very dirty, brown color. It took long time it become clear
3 out of 5
Recommended
for Everyone
by A verified traveler from MUMBAI

Good hotel near metro station

Posted Aug 31, 2017
The hotel was centrally located and a few meters from the metro station. The staff service was commendable. Food quality was average. Good value for the money. The mall next door was very great. The microbreweries at the mall had an excellent selection of microbrews.
Comment from Hotel Management
Sep 2, 2017 by ibis Gurgaon Golf Course Road, Hotel Management
Dear Guest, Thank you for taking the time to recommend us with your kind review. It was a pleasure hosting you at the hotel and we look forward to welcome you back soon! Warm Regards Nitin Pathak General Manager
5 out of 5
by donggon

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Convenient location and priced competitively

Posted Mar 7, 2017
Clean rooms, good for two travellers or business travel. Located at the prime location in Gurgaon with
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Toilet is small and elevated. Functional ...Ok for single business traveller.
Comment from Hotel Management
Mar 7, 2017 by Preeti, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you had a comfortable stay with us and liked our services. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms. We thank you for your patronage towards ibis Gurgaon Golf Course Road, and we hope your next visit will be more pleasant. Best Regards, Preeti Sharma Asst Front Office Manager
4 out of 5
by Murugesam

Clean hotel with good service in a prime location.

Posted Mar 2, 2017 on Hotels
Good service. Don't like soft beds. Thermostat not working optimally.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Guest, Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high level of services to our valued guests. Your appreciation about our staff has been humbly received. For our guest convenience, we have option of hard bed available on request. Kindly let us know in your next visit, so that we can place hard bed in your room before your arrival. I have shared your feedback with the Chief Engineer on the effectiveness of the air conditioning and the same is being carefully looked at. We look forward to welcome you back at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager
2 out of 5
by A verified traveler

Nice location with areas to improve

Posted Jan 24, 2017
No bell boy, no valet parking. Rate tariff is too high for a budget hotel
Comment from Hotel Management
Mar 1, 2017 by Preeti , Hotel Management
Dear Susmata, We appreciate your valuable feedback on our product and services. It is with sincere regret that I note your dissatisfaction with our service & facilities and truly apologize for the inconvenience caused. Being "premium service select" hotel it is our constant endeavour to offer rooms to our valued guests at very competitive prices as compared to similar hotels in the city.With this very intention we do not have dedicated porter and valet services at the hotel; however we are always available for any assistance to our guest We truly value your patronage and we hope you will give us another opportunity to serve you at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Room was very good, happy with the hotel services. I would love to stay again in future also
Comment from Hotel Management
Mar 7, 2017 by Preeti, Hotel Management
Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis Gurgaon Golf Course Road looks forward to welcoming you back in the near future. Best Regards, Preeti Sharma Asst Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PUNE, INDIA

Nice Hotel but can be better

Posted Jan 19, 2017
I liked the hotel ambience most. The telephone Nos. were not displayed at convenient location. The Shaving kit, Tooth brush kit, Comb kit, shoe polishing kit is not kept in the room for ease and convenience of the customer. In other hotels it is kept as complementory.
Comment from Hotel Management
Mar 7, 2017 by Pree, Hotel Management
Dear Shinde, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Being a 'premium select service' hotel we do not provide shaving and dental kit in the room, however for our guest’s convenience it is made available at the reception on request. We truly value your patronage and we look forward to welcome you back at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NARANG

Midunderstanding in the rates

Posted Jan 15, 2017
You had confirmed a rate of Rs 3150/- Wheras the hotel has charged me @rs3600/-
Comment from Hotel Management
Mar 7, 2017 by Preeti, Hotel Management
Dear Lalit, it is with sincere regret that I note your dissatisfaction and I truly apologize for the inconvenience caused. Your reservation was made through Expedia, where rates mentioned was INR 3600/- and the same rates was charged by the hotel. We truly value your patronage and hope you will provide us another opportunity to serve you at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager