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Reviews of Lemon Tree Premier City Center Gurugram

4 out of 5
Lemon Tree Premier City Center Gurugram
287, Millennium City Center, Sector 29, Gurugram, Haryana

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Namgyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the bedroom layout unique. House keeping is doing a fantastic job...front desk personals very helpful and quick. The food dept is where i think improvement could be made. Breakfast options could be improved. I asked for 2 eggs, over easy and after a considerable wait i got one poached egg! Using room service i ordered a non veg club sandwich(through their online system) and to make sure that i had ordered correctly I called them and reiterated my order. What did I get? Two Veg Club Sandwiches!!
Stayed 8 nights in Apr 2024
Response from Lemon Tree Premier City Center Gurugram on Apr 18, 2024
Dear Namgyal,Thank you for sharing your feedback with us! We are delighted to hear that you found the bedroom layout unique and appreciated the efforts of our housekeeping team and front desk staff. Your comments regarding the breakfast options and food department have been duly noted, and we will work on improving the service in that area. We sincerely apologize for the mix-up with your room service order and will address this with our team to ensure such mistakes are avoided in the future. We hope to have the opportunity to welcome you back for an improved experience.Best Regards,Hotel General ManagerLemon Tree Premier, City Center, GurugramLemon Tree Hotels10,000+ rooms. 100+ hotels

8/10 Good

Shriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and walkable to local eateries. Staff is very friendly and accommodating.
Stayed 3 nights in Nov 2023

8/10 Good

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

HARISH

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place best service
Just an hotel to come back to
Stayed 1 night in Dec 2022

6/10 Okay

Karthik

Business traveler
Disliked: Room comfort
It’s was ok ok
Stayed 3 nights in Feb 2021

10/10 Excellent

RAJEEV

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020

8/10 Good

planeh0pper, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property. I wish shopping and restaurants are nearby. Walking is not pleasant, it is more to do with the city than the hotel. However, breakfast is a good spread and staff are nice.
Stayed 2 nights in Sep 2019

8/10 Good

Gupta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Choice of food in Room service needs improvement. You should also have service of SPA
Stayed 2 nights in May 2019

8/10 Good

Ragesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Lemon Tree Gurgaon
Good hotel to stay, surrounded in a happening area. Fulfill all basic requirements of a business stay. Breakfast options can be better. Rooms are spacious and clean linen is provided.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Very well kept premises. Requests were answered promptly and courteously.
Stayed 2 nights in Mar 2019

8/10 Good

Sundararaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central Gurugram location
We had a very good 3 day stay at Lemon Tree. The hotel/staff is great in all respects and we enjoyed our stay. The only minor inconvenience was that the noise carried from the adjacent room (maybe thin walls). All in all, we liked the hotel very much and will definitely stay here again!
Stayed 3 nights in Nov 2017

8/10 Good

Shubhra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
It was excellent. Location of the hotel is great. The decor is good & well maintained. Ample parking space as well as other area for leisure walk. The staff is courteous & well behaved. Check in was smooth. Break fast Buffet was good but bar is at the front of lobby which is not good space to be there.

6/10 Okay

Verified traveler

Disliked: Staff & service
Over rated Hotel
The staff at the lemon tree premier city center hotel are not trained properly on how to deal(talk) with the guests. Some Front desk incharges are very poorly trained as doesn't know any basic interaction skills. (Hospitality)

8/10 Good

Puran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable near airport hotel
It was my second time n great comfortable only worry was the food of room services very very poor

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rate.
Expected Lemon Tree standard.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Good things were: Staff was very nice. Room was clean and the facilities were new. Lots of parking. Location was central to many things around (driving distance). Not so good things: The view from the hotel room was not great. The hotel only allowed one device to connect to their wi-fi. I only stayed one night due to my travel situation, however, this would be a hotel that I would stay in again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel newly built facility, good price and good room.

10/10 Excellent

The Kangroo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay. The staff was helpful and courteous. The rooms were clean and comfortable. Value for money. Will definitely visit again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Dattatray, New Delhi, Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Word. Awesome.
Awesome experience. Would definitely recommend to colleagues and friends.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable business class hotel
Charging wifi access is a big dampener, will not choose hotels which don't come up with free internet access...

6/10 Okay

Sandeep

Disliked: Staff & service
Needs to work on service
The hotel is small with rather compact rooms but unless you prefer large rooms quite comfortable. Breakfast buffet was not bad. The main issue I had with the hotel was the attitude of the staff especially Front Office. They were not very helpful or willing to accomodate any requests and were content to repeat the rules to the point of being rude.

10/10 Excellent

J, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job !
Very courteous staff, very gud keep it up !

6/10 Okay

Pramod, Kurukshetra

Budget Hotel
Its a Budget hotel with small lobby, restaurant, Location is center of gurgaon, alot of parking space, but kind of price they charge for it, they should give free internet with it,

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Not value for money

6/10 Okay

Lost Jedi

Liked: Cleanliness, staff & service, room comfort
A Decent Budget Hotel
The Lemon Tree is a nice budget hotel. No, its not going to have all the bells and whistles of a 4 or 5 star hotel, but its decent for the price. Service is friendly, rooms clean. Breakfast was included and adequate. They have food service onsite. Has free internet in lobby and wi-fi is either extra charge or 30-min free each day, your pick. They are a short ride to shopping, train, and food establishments. If you are wanting to stay near the airport, out of downtown Delhi, and have a base to go to Agra, this is not too bad.

8/10 Good

Day Travel

Liked: Room comfort
Good for over night stay
stayed here the night before a flight. good for the price. However, the smell of lemons everywhere is a little overwhelming. Have not be been able to eat lemons without thinking of hotel since.

8/10 Good

madhuker, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon tree premier!
Thoroughly enjoyed my stay in Lemon Tree in Gurgaon. very professional staff at hand. Efficient service.. Good food!! On negative side: small Bar area..and closed to other guests when reserved for private party.. room temperature should be controlled constantly at 22 deg,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay -Lemon Tree Hotel City Centre Gurgaon
I was travelling from Sonepat (HARYANA) to Jaipur, i was tired and hence decided to stay back in gurgaon to rest at the new year eve , the feeling of fun was there in my mind It was a pleasure staying at the lemon tree hotel . i was overwhelmed by the welcome and the kind of services provided , the dinnner the breakfast and overall condition of the hotel was good and quite satisfactory to my level . I wud luv to reccomend this hotel to my family and my friends . and also luv to come back for any stay in fututre . Thanks

8/10 Good

Mike, Midlands Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I thought this hotel was excellent for my business trip. Not sure that the location is ideal for tourists as it's a distance from the city centre. But as I wasn't sight seeing this didn't matter to me. The facilities, room and restaurant were absolutely fine and I can't really fault it. Top marks to all the staff without exception who couldn't do enough to help out. My only minor complaint is that visitors have to pay for wi-fi connection, which is ok but there are too many options available and it was only on Day 2 I was told I could buy a day's worth which included a meal, and this package was cheaper than buying by the hour which I had been doing. You'd pay more for bigger hotels but you won't get the same service.

4/10 Poor

Dave, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why do things have to Change for the Worse
I have stayed at this Lemon Tree approx 15 times before and it used to be a hidden gem. Not in a really great location but once through the hotel doors brilliant. The staff used to greet me back on each trip, and I used to recommend to other business colleagues. However it has now become just part of a chain.I asked for a later check out and the receptionist at first agreed to 6pm at No Charge to Half Cost to Full Cost of another night in the same conversation.Previously they were really accommodating.There are a lot of other hotels in this price bracket that I will be looking at in future,which is a real shame.The food in the Citrus Cafe is really good but you can use that even if not staying

2/10 Terrible

Yong, Korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! No. it is terror.
It was terrible that I never have got that sort of experience. It was very old and smells stinky. They assigned smoking room even I didn't request. This hotel was the worst hotel.

10/10 Excellent

Arun, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Great staff, very clean and comfortable room. Restaurant has very good food. Long wait for Taxis at times.

10/10 Excellent

YUTA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Eisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まります。

8/10 Good

tosi, 静岡

Liked: Cleanliness, staff & service, room comfort
グルガオンのリーズナブルなHotel
インドで、ビジネスユースで、リーズナブルなHotelという条件をつけたら、高評価のHotelだと思います 日本の中級ビジネスホテル程度の部屋ですが、従業員は親切だし、清潔感はあります 仕事でグルガオンにお泊まりならお勧めします 送迎付のプランにした方がいいと思います　予約後、到着時間と便名を伝えるのを忘れずに・・・

8/10 Good

PAOLA, milano Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semplice, curato e pulito
L'albergo ideale per un soggiorno di business a Gurgaon. L'hotel è funzionale, moderno e pulito. Ottimo il ristorante e gentile il personale, tutto giovanissimo.