Ratings based on 76 Verified Reviews

4.0 out of 5
74% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Niamh

Good business hotel

Posted Mar 17, 2017 on Hotels
Staff were fantastic, friendly and helpful. Room smelled horribly of smoke despite my requesting a non smoking room. Restaurant and bar were great and airport transfers excellent.
Comment from Hotel Management
Jun 1, 2017
Dear Guest, Greetings from The Pllazio Hotel, Gurgaon! At the outset, we would like to thank you for your feedback on Expedia. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. I would also like to apologise for being given a non smoking room and assure you that same will be taken care in future. We appreciate your kind patronage and look forward to welcoming you back. With best regards, Younis Khan Rooms Division Manager
3 out of 5
by Muhamad Razif

This traveler left a rating score only Posted Mar 14, 2017 on Hotels
4 out of 5
by sandeep

Convenient Clean great location

Posted Mar 12, 2017 on Hotels
I flew in from airport and stayed here for my first 4 days in India, getting over jet lag. I really enjoyed my stay. The hotel staff were very friendly and courteous including front desk staff Nidhi , Wait staff especially Deep in the cafe and room service. They were very personable not in an overbearing way though. The hotel itself was in nice condition. Its not a Five star like big hotels in New Delhi but its very clean with all amenities one would need for a short term stay. The location is great. Its very close to the restaurant and nightlife district of sector 29 and about 30 mins to the airport. I would def stay here again. I visited with my elderly mum. The hotel lent us a wheelchair so my mum didnt have to walk around.
Comment from Hotel Management
Jun 1, 2017
Dear Guest, Greetings from The Pllazio Hotel, Gurgaon! Thank you so much for your feedback received by us further to your stay at The Pllazio Hotel, Gurgaon! I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance at any time. With best regards Younis Khan Rooms Division Manager
5 out of 5
by A verified traveler

Posted Mar 8, 2017 on Hotels
Easy get away to Nh8 and to airport and Delhi
Comment from Hotel Management
Jun 1, 2017
Dear Guest, We look forward to see you soon. Regards Younis Khan Room Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, New Zealand

Posted Mar 3, 2017
Very nice hotel. Opulent compared to many others. Very friendly and helpful staff with good memories of little things like you room number or how you like your morning coffee. Harks back to days gone by where service reigned supreme. I would happily stay here again
5 out of 5
by MONA

Comfortable and worth to stay in

Posted Feb 26, 2017 on Hotels
Our stay was nice every thing was availble in the hotel, quick service , calm , good experience really but it locates little far from the city center and due to traffic make it diffecult to reach tourist places easily.
Comment from Hotel Management
Jun 1, 2017
Dear Guest, Greetings from The Pllazio Hotel, Gurgaon! Thank you so much for your feedback ! I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. I look forward to welcoming you back with us. With best regards Younis Khan Rooms Division Manager
1 out of 5
by A verified traveler from Pune

Poor hotel customer service

Posted Feb 22, 2017
Pros: nothing
Cons: not interested in this hotel such a poor service hotel
Duty manager was so rude, my whole was super noisy and when I complained to the duty manager. He said you should have told me earlier and when I vacate the room because of the poor service and they charged me for the full day, I had not used the at all given such a poor service led me to change this hotel. I will never recommend this hotel to anyone.
Comment from Hotel Management
Jun 1, 2017 by younis Khan, Hotel Management
Dear Guest, Greetings from The Pllazio Hotel, Gurgaon! At the outset, we would like to thank you for your feedback on the Expedia. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We are disappointed to note that your stay experience was not up to your satisfaction and regret the inconvenience caused to you due to the same. I have taken this up with the concerned Duty Manager to take corrective steps to prevent recurrence of the same in future. We hope you will give us another chance to make amends. We thank you for your detailed feedback and look forward to welcoming you back soon. With best regards, Younis Khan Rooms Division Manager
5 out of 5
by Harsh

This traveler left a rating score only Posted Feb 15, 2017 on Hotels
3 out of 5
by A verified traveler

Central Gurgaon Hotel - for 1 day business stay

Posted Feb 12, 2017
Pros: Central location
Cons: Hotel staff and cleaniness
Though the hotel is centrally located near the offices, I would not recommend the stay for leisure here. The coffee show staff are rude and front office does not accommodate any requests. We had asked for a Single King size bed and in turn they gave us twin bed options which were poorly place and move once we were getting up. Even after we requested the front office to switch our room, we got a stiff reply that a marriage party is booked the King Size rooms. Why would a hotel charge us for the room we booked and then not give us the same!!! Overall - it felt like a big compromise to stay in this.
Comment from Hotel Management
Jun 1, 2017 by Younis Khan, Hotel Management
Dear Guest, Greetings from The Pllazio Hotel, Gurgaon! At the outset, we would like to thank you for your feedback on the Expedia. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We are disappointed to note that your stay experience was not up to your satisfaction and regret the inconvenience caused to you due to the same. I have taken this up with the concerned Duty Manager to take corrective steps to prevent recurrence of the same in future. We hope you will give us another chance to make amends. We thank you for your detailed feedback and look forward to welcoming you back soon. With best regards, Younis Khan Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to NH-8, Airport & City.

Posted Jan 10, 2017
Pros: Good and delicious food, nice ambience, cleanliness and courteous staff.
Location: Places to visit: cyber city gurgaon, kingdom of dreams, good shopping malls nearby, sheetla mata mandir, etc. Metro connectivity for Delhi
Spacious rooms, good ambience, pleasant atmosphere and good variety of food. Overall a very comfortable stay.
Comment from Hotel Management
Jun 1, 2017 by Younis Khan, Hotel Management
Dear Guest Greetings from The Pllazio Hotel, Gurgaon! Thank you so much for your feedback, I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Younis Khan Rooms Division Manager