Overall an excellent stay. Requested a very quiet room with a softer mattress and got both! So quiet and relaxing. Beautiful bathroom but a pity the bath and shower are so small (banged my head again the shower head a few times!). Very pricey for any food / beverages, with added tax etc. Superb pool for a really good swim. Best hotel pool I have used in India or many other countries too. Superb stay overall and would definitely stay again for the quiet room.
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for your message on Expedia.
I am happy to note that we were able to exceed your expectations during your stay and that you appreciate the hotel and its services.
Your encouraging words have been conveyed to our team, for whom it will be a tremendous source of inspiration.
I personally acknowledge your feedback on shower area in the room and sincerely apologize for the inconvenience caused to you.
Your feedback is extremely important for us as it is an excellent tool for us to further enhance our guest services. I do hope that you will treat this incident in isolation and give us another opportunity to be your preferred hotel in Gurgaon.
We look forward to the pleasure of your continued patronage and assure you of the best in service and hospitality.