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Reviews of Territorial Inn - Guthrie

2.5 out of 5
Territorial Inn - Guthrie
2323 Territorial Trail, Guthrie, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 260 out of 636 reviews" "
Rating 8 - Good. 236 out of 636 reviews" "
Rating 6 - Okay. 81 out of 636 reviews" "
Rating 4 - Poor. 37 out of 636 reviews" "
Rating 2 - Terrible. 22 out of 636 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a really great dog exercise/walking area. It is like a park and was clean and free from dog feces.
Stayed 1 night in Apr 2024
Response from Casey on Apr 17, 2024
Thank you for your feed back and kind review. We really appreciate your business. We would love to see you back on your next trip to the area!

8/10 Good

joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here 4 times. its breakfast is always good. But expect something to be wrong in the room. this time it was the AC not working all that great
Stayed 2 nights in Apr 2024
Response from kasey on Apr 16, 2024
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Jack

Business traveler
Very good hot breakfast
Stayed 3 nights in Apr 2024
Response from Kevin on Apr 13, 2024
Thank you for your feed back and kind review. We really appreciate your business. We would love to see you back on your next trip to the area!

8/10 Good

Adrian

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Casey on Apr 9, 2024
Thank you for your feed back and kind review. We really appreciate your business. We would love to see you back on your next trip to the area!

10/10 Excellent

Sara

Stayed 1 night in Apr 2024
Response from Kevin -Territorial Inn on Apr 22, 2024
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

ben

Liked: Staff & service, amenities, property conditions & facilities
Nice clean place to stay rooms.A little small beds could be a little better.And bigger
Stayed 1 night in Mar 2024
Response from Kevin on Mar 30, 2024
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was clean. Good for the price. Breakfast was lacking
Stayed 3 nights in Mar 2024
Response from Kevin on Mar 29, 2024
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

4/10 Poor

Joanne

Traveled with partner
The garbage’s were full when we arrived in our room and there were containers in the refrigerator! Makes me wonder if the room was cleaned at all
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you for your feedback and review, we apologize for any inconvenience during your stay. If there was issue with the room my front desk would gladly change to another room. We'll work hard to fix the issue you experienced. We strive to be better, thank you for staying with us. Hoping you will give us another chance to serve you better

4/10 Poor

Jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude overnight check-in lady. After packing and driving 500 miles in one day the last thing I needed was to argue over a pet fee. $84/night but two cats were an additional $40? Next time we will skip this rundown hotel and stay at a Marriott. We expected it to be a little run down because of the price but the location and ez off/on were attractive. Breakfast was limited but decent. Most stuff didn’t work in the hotel. Vending machines, ice and water machine in dining room. Rooms were dirty, hair in the tub, on the sink, and on the toilet. Flooring was coming apart. Red Bull can behind the furniture, random battery on the ground and dozen old French fries under the bed. Normally I tip the cleaning staff but they didn’t take any pride in their work. All these things wouldn’t have gotten a bad review, but being rude and making a paying guest feel uncomfortable is not acceptable. They gave us a room right next to the office so they could “watch us” in case my wife (who arrived at 3am) was bringing the cats. Not a very pleasant experience, would not recommend to a friend. A little kindness would’ve gone a long way, and we would’ve had the cats stay there also so they got their extra $40.
Stayed 1 night in Mar 2024
Response from Kevin, CSA - Territorial Inn on Mar 23, 2024
Thank you for your review and feedback, after housekeeping inspected the room and the smell from the cats determined cats did stay in your room we had to thoroughly re-clean the room. Housekeeping and Maintenance did not find any of the mentioned items of this review wrong with the room. Please note that rules for all guests are the same, we reserve the right to refuse service to anyone but the Front Desk clerk still allowed you to stay without a Pet Fee. If there is ever anything wrong with your room let Front Desk know and they could help the best they can.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Response from Kasey on Mar 17, 2024
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and quiet, perfect after a long day of driving! We were a bit disappointed in the limited TV channel options, but the friendly staff and ease of the entire experience more than made up for it.
Stayed 2 nights in Feb 2024
Response from MGM on Feb 21, 2024
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s special because it reminds me of an era of elegance. The lobby and building have character. Was well built in a time when that separated low class from higher classes.
Response from Kevin O. on Feb 8, 2024
Thank you for your kind review. We really appreciate your business.

6/10 Okay

Mark

Liked: Staff & service
Staff was very hospitable. The hotel is worn & dated, but comfortable & clean.
Stayed 1 night in Dec 2023
Response from BIPIN on Dec 21, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

GEORGENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BIPIN on Dec 19, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice just wish the continental breakfast.. the food wasn't burnt. Other than that it was a very nice stay.
Stayed 1 night in Dec 2023
Response from BIPIN on Dec 12, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were outstanding! Great night sleep!!!
Stayed 1 night in Dec 2023
Response from BIPIN on Dec 12, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Susan, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2023
Response from BIPIN on Nov 30, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Ronald

Stayed 2 nights in Nov 2023
Response from BIPIN on Dec 12, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Meghan

Stayed 1 night in Nov 2023
Response from BIPIN on Nov 11, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from BIPIN on Nov 7, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service
One thing we didn’t like was there were not enough plugins in the room for our needs. I’m sure it’s simply because it is an older building. Everything else was ok.
Stayed 2 nights in Oct 2023
Response from BIPIN on Nov 4, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. We would love to see you back on your next trip to the area!

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a clean hotel. Just a little dated and could use a refresh. It was safe and convenient to I35. For what the price was when we stayed it fit our needs
Stayed 2 nights in Oct 2023
Response from BIPIN on Oct 30, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Guy at front desk was really nice. Room was fine. Gravy at breakfast was way to salty, but rest was fine and coffee good.
Stayed 1 night in Oct 2023
Response from BIPIN on Oct 21, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Bud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It’s a nice motel
Stayed 1 night in Oct 2023
Response from BIPIN on Oct 18, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from BIPIN on Oct 17, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

4/10 Poor

Dennis, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from BIPIN on Nov 3, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I will stay again
Stayed 2 nights in Oct 2023
Response from BIPIN on Oct 16, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

4/10 Poor

Edmund

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The early morning reception was very helpful. Property too run down, needs renovation before would consider returning. Breakfast a little too simple and not early enough for my schedules. Check-in was not good and confusing. Person's communication skills poor. Person in early mornings was very good and should be the standard for interaction. Amenities in room: bare minimum and found dust inside thee room coffee. Generally, not better than motel 6. Expectations not met.
Stayed 2 nights in Oct 2023
Response from BIPIN on Oct 28, 2023
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
The room was clean & neat. AC was effective & quiet. Staff was friendly & helpful. Will stay here again.
Stayed 1 night in Oct 2023
Response from BIPIN on Oct 7, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from BIPIN on Sep 21, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from BIPIN on Sep 22, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Vicki

Very nice and helpful staff.
Stayed 1 night in Sep 2023
Response from BIPIN on Sep 11, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Bart

Stayed 1 night in Sep 2023
Response from BIPIN on Sep 11, 2023
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from BIPIN on Sep 4, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around!
Stayed 1 night in Aug 2023
Response from BIPIN on Aug 22, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from BIPIN on Jul 24, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst booking I’ve ever had
I booked a room for a week the last two years here. Last year the accommodations was great and this year, The place was dirty and smelled moldy inside the room. The breakfast was the worst I’ve seen. I was all bitten up by bed bugs and itched all week. Because I could breath with the mold and with the bug bites, I didn’t sleep there the last two nights and booked a room elsewhere. I didn’t ask for a refund. I just left.
Stayed 8 nights in Jul 2023
Response from BIPIN on Jul 24, 2023
Thank you for your feedback and review, we apologize for any inconvenience during your stay. we wish you would have came to the front desk to express concerns. That Way we could have taken action to give you better accommodations. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and very pet friendly
Stayed 4 nights in Jun 2023
Response from BIPIN on Jul 6, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Run down. Not maintained. For instance, the security lock on the door at the south end didn't work. Anyone could walk in. Wall around toilet was peeling. However, the staff was friendly and my room appeared clean.
Stayed 1 night in Jun 2023
Response from BIPIN on Jun 24, 2023
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Peggy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from BIPIN on May 18, 2023
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced.

4/10 Poor

John, Columbia

Business traveler
Disliked: Staff & service, property conditions & facilities
This property is very old! Cable TV doesn’t work. Don’t stay here.
Stayed 1 night in May 2023
Response from BIPIN on May 14, 2023
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from BIPIN on May 14, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have no complaints about stay. A nice place for the price.
Stayed 2 nights in May 2023
Response from BIPIN on May 9, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

8/10 Good

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and rest for the price. It was conveniently located. I would stay again when the trip to the area is only requiring a night of stay.
Stayed 1 night in Apr 2023
Response from BIPIN on Apr 27, 2023
Thank you for your feed back. We really appreciate your business. We would love to see you back on your next trip to the area.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from BIPIN on May 8, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Clifton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from bipin on Mar 22, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

6/10 Okay

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2023
Response from bipin on Mar 13, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, clean, reasonable
Stayed 1 night in Mar 2023
Response from bipin on Mar 10, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was very easy checking in and out but there was no elevator getting to the second floor. I think it is a little over priced. Very dated.
Stayed 2 nights in Mar 2023
Response from bipin on Mar 6, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was well kept and welcoming. Staff were helpful and accommodating. Breakfast well placed and filling. I would recommend this inn to others for sure.
Stayed 3 nights in Feb 2023
Response from bipin on Feb 8, 2023
Thank you for your kind review and feedback, we strive to provide the best stay experience we can and at great rates. We appreciate your stay with us and hope you will stay with us again soon!