Standard Twin Room | In-room safe, iron/ironing board, free WiFi

Reviews of Dong Seoul Hotel

3 out of 5
Dong Seoul Hotel
38, Guuigangbyeon-ro, Gwangjin-gu, Seoul, Seoul

Reviews

6.4
Rating 10 - Excellent. 19 out of 223 reviews" "
Rating 8 - Good. 78 out of 223 reviews" "
Rating 6 - Okay. 68 out of 223 reviews" "
Rating 4 - Poor. 29 out of 223 reviews" "
Rating 2 - Terrible. 29 out of 223 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jae

Stayed 1 night in Nov 2023

6/10 Okay

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Kyung

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Inside and outside too dirty
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2018
Response from KANG on Mar 13, 2020
JEONYEON님 안녕하세요. 호텔 이용 후기를 남겨주셔서 대단히 감사합니다. 보다 나은 서비스로 다가가는 호텔이 되도록 노력하도록 하겠습니다. 항상 건강하시며 오늘도 좋은 하루 보내십시오.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jul 2019
Response from KANG on Aug 9, 2019
고객님 안녕하세요. 호텔 이용 후기를 남겨주셔서 감사합니다. 언제나 보다 나은 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 항상 건강하시며 오늘도 좋은 하루 되십시오. 감사합니다.

8/10 Good

Ming yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from KANG on Jan 11, 2019
MING YEE님 안녕하세요. 호텔 이용 후기를 남겨주셔서 감사합니다. 항상 보다 나은 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 감사합니다.

8/10 Good

Callum

Liked: Staff & service
Average room, great location
Window was drafty and bed was quite hard, but location was great and staff were friendly.
Stayed 2 nights in Dec 2018
Response from KANG on Jan 6, 2019
Thank you for your review of your hotel. I will try to be a hotel that approaches with better service. Best wishes for a Happy New Year. Thank you

2/10 Terrible

Chong won

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not look like hotel More like dirty20-30$ Inn
Stayed 1 night in Dec 2018
Response from KANG on Jan 2, 2019
Thank you for your review of your hotel. We apologize for any inconvenience you may have experienced. I will try to be a hotel that approaches with better service. Thank you

10/10 Excellent

Bat-Erdene

Liked: Staff & service
Stayed 3 nights in Nov 2018
Response from KANG on Dec 13, 2018
Thank you for leaving a review of hotel use. I will try to become a hotel with better service. I hope you will always be full of happy things.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Great location
It was good place. It is very close to the bus and train station. Very close to a mall and get little nick knacks
Stayed 1 night in Nov 2018
Response from KANG on Nov 24, 2018
Hello, sir. Thank you for leaving a postscript to the hotel. I will try to be a hotel that always approaches to better service. Thank you.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018
Response from KANG on Oct 30, 2018
안녕하세요. 고객님. 호텔이용 후기를 남겨주셔서 감사합니다. 좀더 나은 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 다음에도 이용부탁드리며 쌀쌀한 날씨에 감기 조심하십시오. 감사합니다.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from KANG on Oct 25, 2018
안녕하세요. 저희 호텔을 이용해주셔서 대단히 감사합니다. 항상 최선의 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 언제나 행복한 일들만 가득하길 바랍니다.

2/10 Terrible

Balint, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel much worse than I expected from the pictures
Stayed 1 night in Oct 2018
Response from KAGN on Oct 25, 2018
Hi. Thank you for leaving a postscript to our hotel. And I'm sorry to have inconvenienced you. I'll try to improve the inconvenience quickly. Thank you.

8/10 Good

sylvie, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Dong Seoul Bus terminal and can get there directly from the incheon airport with the 6705 limousine bus (16 000)
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Would prefer a later check-in time. But hotel was decent for price.
Stayed 1 night in Aug 2018
Response from MOMO on Aug 23, 2018
Thank you very much for using the hotel. I will try to become a hotel with a better service. Thank you.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No no no!! Don't stay here...nothing lile photos
This hotel is nothing likd the photos! It is old and gross. The bathroom wasnt cleaned and had garbage from previous people laying aeound (some stuffed in the broken shower wall) DIRTY!!! The beds were tiny and hard...and the sheets were either stained or dirty with a person sized brown stain. The whole experience was shocking. The only good thing is walking distance to the bus station.
Stayed 1 night in Aug 2018
Response from kang on Aug 22, 2018
I am really sorry for the inconvenience caused by the hotel. The hotel has been a long time, so we need a lot of improvements and facilities, but it seems to have caused a lot of inconvenience to you. I will try to improve the inconvenience as soon as possible. Thank you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from 모모 on Jul 2, 2018
안녕하세요. 저희 호텔을 이용해 주셔서 감사합니다. 항상 건강하며 행복한 일들만 가득하길 바랍니다

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Give customers access to Air Con
I thankfully only had to stay at this hotel for one night instead of the planned 3 nights. I had no control of my air con, the room reeked of cigarettes making me sleep with a towel over my face to sleep ok and the room was muggy and warm, not very comfortable at all.
Stayed 3 nights in May 2018
Response from momo on Jun 1, 2018
Hi. We apologize for any inconvenience to the hotel. We will try to improve things that are inconvenient. Thank you.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
Not clean Not happy Not going back Not recommended
Stayed 1 night in Dec 2017
Response from momo on Jan 23, 2018
Good morning. We apologize for any inconvenience you may have experienced. We will always try to be a developing hotel. Thank you

6/10 Okay

Verified traveler

Convenient
Location is close to the Dong Seoul Express Bus Terminal. It’s convenient if you will take the express bus to Sokcho...
Stayed 1 night in Oct 2017
Hello. Thank you for lending me the hotel. I will always try to be a changing hotel. Be always healthy.

8/10 Good

Verified traveler

Liked: Staff & service
Nice Location to get access Bus tourminal. And many restaurant near hotel. They have little English speaker. But they are very kind to take care anyway!

8/10 Good

Rohan, Gwangju

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy and convenient, but...
Just there for a layover between busses.the location is great. The hotel is great except the 'breakfast' is toast and we were charged for extra pillows.

8/10 Good

Lukas, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Dong Seoul Bus Terminal
If you are looking for a decent stay close to Dong Seoul Bus Terminal (e.g. travelling to Yong Pyong) then this is the place. Clean, basic room 3 min walk from the Bus Terminal and 5 min from the closest metro station. Fair price for the hotel accommodation. Some restaurants in the neighbourhood. Direct Buses to/from Incheon Airport. Taxi costs to Itaewon approx. 11000 WON.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay - Gangbyeon/Dong Seoul Terminal
Excellent experience. Great, heated room. Very clean and safe. One minute's walk from Gangbyeon metro station and Dong Seoul bus terminal. My late check-in at 1am was accommodated without problem. Would definitely stay here again.

6/10 Okay

Fai, MACAU

Close to Bus termunial
Room rather than expected small, but still good for family with 2 kids and 2 adult.

4/10 Poor

G, London

Disliked: Cleanliness
Dong Hotel Seoul
The bath had not been cleaned, the table and floor not cleaned

2/10 Terrible

bb, Ulaanbaatar, Mongolia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel staff is nice
i was in transit in Seoul and had to meet somebody for couple of hours and as I arrived late in the evening, my meeting scheduled next morning I chose this hotel because of meeting place... Nothing to say about this hotel but staff was nice.

6/10 Okay

janet mclaughlin, united kingdom

location is very convenient
the main issue is that there are no wifi in the room, therefore I was cut off from communication ! or else I have to go to the lobby even in the middle of the night as the time difference with my origin of country ! even a one fifth of the price room cost can provide wifi in the room, nowadays wifi is an essential for all travellers. therefore I did move to a hostel at the end

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 3 star hotel. There is no free wifi, not in the lobby nor in the room!

6/10 Okay

Justin, U.S.A

Liked: Cleanliness, property conditions & facilities, room comfort
Use is convenient if there near the bus terminal.
Not bad, but sometimes it is assumed that better than a hotel of this class.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
Excellent location next to Dong Seoul Bus Termination for my further destination. Room was clean, bed was soft and staff were couterous. Recommended.

6/10 Okay

Verified traveler

a very basic hotel near bus terminal

8/10 Good

Tony, malaysia

Liked: Staff & service
Good location
Near To Bus Terminal For Transit to Mt. Seorak or Move Around to Lotte World, Close to Subway Within 5-7 Minutes Walk .
Hotel

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend stay
We attended an event for the weekend & this was great for a weekend stay

8/10 Good

Doug, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently Located
Not many bells or whistles, but this hotel's service is great and it is conveniently located by a major bus terminal, subway line, and bike trails that run along the north side of the Han River. Just one block down the street is the entrance to the Han Riverside Park, where people gather in the mornings for exercise and peaceful meditation. One block the other way is a very busy bus terminal to most places in the country. The area tends to be less foreign touristy and more authentic Korean too.

8/10 Good

heath, daegu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room and great tub, a little smokey smelling
The rooms were very clean and the service was great. The bed was super comfy. My only complaint was that the rom smelled a little of smoke which I can't stand.

6/10 Okay

Brenda

Liked: Cleanliness
Fine for 1 night. Reviews were correct: beds were hard, location hard to find, the airport shuttle did not drop off in good location. We were lucky at 9 pm to find people on the street to direct us. Not a great place to be wandering around in at night. Google directions before you arrive. It did make leaving in am from bus station easy. Breakfast there but not good for price.

8/10 Good

Verified traveler

Liked: Cleanliness
Clean mid-range hotel
Pros: + clean + strong working air-conditioning that is in-room controlled + good water pressure in shower. + 3 mins walk to Gangbyeon subway station + 7-Eleven, G25 across the road and a 24-hr eating place + 24 hour PC café nearby (though people do smoke in the café) + Check-in and check-out was less than 5 minutes. + KAL limousine airport bus drops you off near Gangbyeon station (on the side of Technomart, I think). KAL airport bus pick-up point is in the middle of the inner bus lane (next to KAL signboard), near bus ticket purchase booth. Cons: - Inconsistency in cleaning standard. But generally still ok - Information on Hotels.com is misleading. In my booking, it says the twin room has wireless and wired internet (with computer), but that is not true. Free wifi is only available on the ground floor. The Double rooms have computer and internet (but with open bathroom concept), but ALL twin rooms do NOT have computer. There is a cable, though, to connect to internet. - 1 to 2 cm gap all round the bathroom door, no lock on the bathroom door, so it’s like a swinging door on its hinges. - only one door access card even for 2 people in twin room, though you can borrow the room’s Master card from Reception if your room-mate is out with the access card. Neutral point: * Reception can speak basic English but can’t understand requests that are too complicated. Good enough for me but my friend finds that they are not as helpful as other hotels.

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice hotel, but very tight quarters
This hotel is very close to the subway and bus station, which makes this hotel very convenient. The hotel is economical, but the rooms are very small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HIROSHI

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

DAISUKE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 10 nights in Jan 2024

8/10 Good

세진

Liked: Property conditions & facilities
Disliked: Staff & service
지하철역에서 가깝고 주변에 편의점도 많습니다. 다만 아침 7시에 침대 붙여주겠다며 초인종을 누르셔서 자다 깼어요. 신청한적 없는 서비스인데 호실을 헷갈리셨으면 미안하다고 할 법도 한데, 사과도 없으시네요. 시설이 낡았디만 있을거 다 있고 방도 따뜻하네요.
Stayed 1 night in Dec 2023

8/10 Good

Jaeseung

Liked: Cleanliness, property conditions & facilities, room comfort
깔끔하고 교통이 좋아요
Stayed 1 night in Dec 2023

2/10 Terrible

jae hyouk

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

??

Liked: Staff & service
괜찮아요
Stayed 1 night in Dec 2023

6/10 Okay

jaewon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from KANG on Apr 30, 2023
JAEWON 고객님, 안녕하세요. 저희 호텔을 이용해주셔서 감사합니다. 언제나 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 항상 행복한 하루가 되길 바랍니다. 감사합니다.

4/10 Poor

Mijung

Business traveler
Disliked: Staff & service, room comfort
목욕가운없고 방음안돼요ㅜㅜ
목욕가운이 없어서 아쉬웠어요 옆방 수다떠는 소리 새벽까지 들려서 불편했어요 뭔가 서비스제공품이 부실한 느낌입니다
Stayed 1 night in Feb 2023
Response from KANG on Feb 26, 2023
MIJUNG고객님 안녕하세요. 호텔 이용 후기를 남겨주셔서 감사합니다. 그리고 호텔 이용에 불편함을 드려 대단히 송구합니다. 보다 나은 서비스로 다가가도록 노력하겠습니다. 감사합니다.

4/10 Poor

jung eun

Stayed 1 night in Dec 2022
Response from KANG on Dec 9, 2022
jung eun님 안녕하세요. 저희 호텔을 이용해 주셔서 감사드립니다. 보다 나은 서비스로 다가가는 호텔이 되도록 노력하겠습니다. 항상 행복한 일들이 가득하길 바랍니다.