Ratings based on 297 Verified Reviews

4.2 out of 5
80% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by soo

Posted Nov 17, 2017 on Hotels
Excellent.
Comment from Hotel Management
Dec 12, 2017 by Young, Hotel Management
Dear soo, Warmest greetings from Holiday Inn Gwangju Hotel, Korea. Firstly we would like to thank you for your staying with us on your recent visit to the city of light, Gwangju. It is our big pleasure to have the great opportunity of welcoming and serving you this time and we are also very happy to know that you have had enjoyable experiences with us. We as the leading fine hotel in the city always do our best to offer the best quality and services to all our guests. Once again, thank you for your great efforts to share your beautiful stories and we do look forward to welcome you back soon. Best regards, Grant Park Rooms Manager
4 out of 5
by A verified traveler

Nice hotel, but got rooms

Posted Nov 9, 2017 on Hotels
The location of this hotel is good. It was very quiet. The rooms were nice and big and the bathrooms lovely. The biggest problem was the a/c was turned off so there was zero air circulation. The window is tiny - maybe 1.5 feet by 1.5 feet and only opens about 2 inches. They front desk brought us a fan which did help. We were looking forward to a good nights clean at this hotel so we're disappointed in the lack of a/c. Our room was 25C and the kids room was 27C - too hot for sleeping. The breakfast was not good. It was a mixture of Korean and Canadian, but nothing was really tasty. The staff were good and the service was good.
Comment from Hotel Management
Nov 21, 2017 by Young, Hotel Management
Dear traveler, Warm greetings from Holiday Inn Gwangju Hotel, Korea. It is our big opportunity of welcoming and serving you for your visit to the hotel and the city of light, Gwangju. We are more than happy to know that you have had a great staying with us in terms of hotel location as well as room conditions. Regarding of the matter with room temperature, we have the centralized heating and cooling system for all our guest rooms. It means that we need to operate and control the room temperature with weather change. And when it comes to the menu and variety for morning breakfast, it would be shared with the team concerned for further development for your better satisfactions. Once again, thank you for your kind efforts to share your great experiences with us and we do look forward to seeing you soon again. Kind regards, Grant Park Rooms Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Holiday Inn is one of the better options in town. Location is good though a bit far from good dining options. Convenient to bus station.
Comment from Hotel Management
Nov 3, 2017 by Grant, Hotel Management
Dear traveler, Warmest greetings from Holiday Inn Gwangju Hotel, Korea. Firstly we would like to thank you for your staying with us on your recent visit to the city of light, Gwangju. It is our big pleasure to have the great opportunity of welcoming and serving you this time and we are also very happy to know that you have had enjoyable experiences with us. We as the leading fine hotel in the city always do our best to offer the best quality and services to all our guests. Once again, thank you for your great efforts to share your beautiful stories and we do look forward to welcome you back soon. Best regards, Grant Park Rooms Manager
5 out of 5
by A verified traveler

Great location to Convention center

Posted Aug 24, 2017 on Hotels
Great location to convention center and breakfast was OK. There are nothing to do in the area of the hotel. But it was good enough for the business trip.
Comment from Hotel Management
Sep 2, 2017 by Young, Hotel Management
Dear traveler, Warmest greetings from Holiday Inn Gwangju hotel. We are most pleased to have the opportunity of welcoming you and offering the best level of services. As you highlighted from your experiences, we always try to accommodate our guests with the upmost qualities, facilities as well as staff friendliness. Once again, thank you for your great comment and we do look forward welcoming you back soon. Best regards, Grant Park Rooms Manager
2 out of 5
by A verified traveler

noisy room

Posted Aug 21, 2017 on Hotels
The staff and room were great, but the noise! We could hear music coming out of the vents (probably from the venues downstairs) until 1 am, and the airconditioning towers outside were humming and vibrating all day and night. Hotel rooms start on the 4th floor (where I was), so try to get a room as high up as possible. 4th floor rooms with odd numbers (which are on the south side) face the airconditioning towers, so do avoid! This was probably the noisiest hotel room I had ever been in. I had realized that the noises weren't from the next room too late to ask for a different room. I would guess that all rooms on the lower floors would be able to notice the vibrations, and this is a structural design flaw with the building itself.
Comment from Hotel Management
Sep 2, 2017 by Young, Hotel Management
Dear traveler, Warmest greetings from Holiday Inn Gwangju hotel. We are most pleased to have the opportunity of welcoming you and offering the best level of services. As you highlighted from your experiences, we always try to accommodate our guests with the upmost qualities, facilities as well as staff friendliness. We have noted your deep concern of the noise pollution during your staying with us. For your kind info, we will try to look it into closely for better experiences in future. Once again, thank you for your great comment and we do look forward welcoming you back soon. Best regards, Grant Park Rooms Manager
5 out of 5
by A verified traveler

Great stay in gwangju

Posted Aug 5, 2017 on Hotels
It was great to stay there. The service, the room and the staffs, everything was nice. I had a car so it was convenient to move around the area, but even without it, the subway station is close enough to walk.
Comment from Hotel Management
Aug 19, 2017 by Young, Hotel Management
Dear traveler, Warmest greetings from Holiday Inn Gwangju hotel. We are most pleased to have the opportunity of welcoming you and offering the best level of services. As you highlighted from your experiences, we always try to accommodate our guests with the upmost qualities, facilities as well as staff friendliness. Once again, thank you for your great comment and we do look forward welcoming you back soon. Best regards, Grant Park Rooms Manager
5 out of 5
by Jamey Daniel

5 stars

Posted Jul 29, 2017 on Hotels
great stay. the staff are amazingly kind and helpful
Comment from Hotel Management
Aug 7, 2017 by Young, Hotel Management
Dear Jamey Daniel, Warmest greetings from Holiday Inn Gwangju hotel. We are most pleased to have the opportunity of welcoming you and offering the best level of services. As you highlighted from your experiences, we always try to accommodate our guests with the upmost qualities, facilities as well as staff friendliness. Once again, thank you for your great comment and we do look forward welcoming you back soon. Best regards, Grant Park Rooms Manager
5 out of 5
by Jamey Daniel

just what the doctor ordered

Posted Jul 27, 2017 on Hotels
what a great place. gwangju needed this place. a luxury hotel in a city that was lacking them.
Comment from Hotel Management
Aug 7, 2017 by Young, Hotel Management
Dear Jamey Daniel, Warmest greetings from Holiday Inn Gwangju hotel. We are most pleased to have the opportunity of welcoming you and offering the best level of services. As you highlighted from your experiences, we always try to accommodate our guests with the upmost qualities, facilities as well as staff friendliness. Once again, thank you for your great comment and we do look forward welcoming you back soon. Best regards, Grant Park Rooms Manager
4 out of 5
by Wan Suk

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by Young, Hotel Management
Dear Wan Suk, Warmest greetings from Holiday Inn Gwangju Hotel. In the first place, we would like to express our deep appreciation for your recent visit to the hotel and share your precious experiences with us. It is our big pleasure to have the opportunity as our guest and furthermore, you have had an enjoyable staying with us. When it comes to the hotel services and facilities, we always try to accommodate all our guests with the best level. Once again, thank you for your great efforts and we do look forward to welcoming you back soon. Best regards, Grant Park Rooms Manager
5 out of 5
by Mira

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by Young, Hotel Management
Dear Mira, Warmest greetings from Holiday Inn Gwangju Hotel. In the first place, we would like to express our deep appreciation for your recent visit to the hotel and share your precious experiences with us. It is our big pleasure to have the opportunity as our guest and furthermore, you have had an enjoyable staying with us. When it comes to the hotel services and facilities, we always try to accommodate all our guests with the best level. Once again, thank you for your great efforts and we do look forward to welcoming you back soon. Best regards, Grant Park Rooms Manager