Hera Cruises

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Terrace/patio
Terrace/patio
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated

Overview of Hera Cruises

Hera Cruises

5.0 star property

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
Map
No.12, Ngoc Chau Marina Tuan Chau Wharf, Ha Long

Explore the area

  • Popular LocationTuan Chau Beach2 min walk
  • Popular LocationThien Cung Cave3 min drive
  • Popular LocationDau Go Cave3 min drive
  • AirportHaiphong (HPH-Cat Bi)48 min drive

Choose dates to view prices

About this area

Ha Long

Located in Ha Long, Hera Cruises is near the beach. Queen Cable Car and Ha Long International Cruise Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sun World Ha Long Park and Typhoon Water Park. Guests appreciate the cruise ship's location for the sightseeing.

What's nearby

  • Tuan Chau Beach - 2 min walk
  • Thien Cung Cave - 3 min drive
  • Dau Go Cave - 3 min drive
  • Cái Dăm Market - 10 min drive
  • Sun Square - 13 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • 1958 Restaurant - 7 min walk
  • Ua vAng - 10 min drive
  • Cube Cafe - 10 min drive
  • 14 Pizza Halong - 10 min drive
  • Nhà hàng ly ly 2 - 10 min drive

About this property

Hera Cruises

Luxury cruise ship with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free cruise ship has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. All 11 individually decorated rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and coffee makers.
Hera Cruises offers 11 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. This Ha Long cruise ship provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the cruise ship include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 160 kilometers

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat

More

  • Smoke-free property

Restaurants on site

  • Lily
  • Iris

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must register with the cruise at least 3 days in advance. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport is required at check-in.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi which is 3.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:30 AM and 8 AM, at USD 60 per passenger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hera Cruises Boat Halong
Hera Cruises Halong
Hera Cruises Ha Long
Cruise Hera Cruises Ha Long
Ha Long Hera Cruises Cruise
Hera Cruises Boat Ha Long
Hera Cruises Boat
Cruise Hera Cruises
Hera Cruises Cruise
Hera Cruises Ha Long
Hera Cruises Cruise Ha Long

Frequently asked questions

Overall score and ratings

5.0

Exceptional

Rating 5 - Excellent. 5 out of 5 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 5 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection on the sea
Beyond pleased with our stay. The entire Crew was great but Cindy went above and beyond to provide us with an intimate private setting despite being on board with 10 other groups. We felt as if we had the boat all to ourselves complete with departure brunch on the deck.
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, beautiful palace . Clean rooms and extremely clean hotel
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Overnight boat in Halong Bay
I’ve always wanted to take a trip on the orient express. Now I’m afraid it would disappoint me as the Hera Cruise in Halong Bay was so special and wonderful, nothing can surpass the Hera cruise . The sights of Halong Bay is a Unisco area and you can understand why as you float past the mountain islands. The surpurb staff is available 24 hours a day to make your stay perfect. The boat has an old world elegance with enough private areas that it never feels crowded. The food?! Five course dinner and lunch menu with fantastic presentation and made with fresh ingredients. Every detail on board is perfect and my new plan is to go back and stay for 2 nights. I’d rather go back to Halong Bay on Hera cruise than ride the orient express.
Stayed 1 night in Apr 2018