Ratings based on 43 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by Phil

City Class Hotel

Posted Apr 6, 2017 on Hotels
Very helpful and friendly staff, great location close to restaurants and amenities, room clean and tidy. Nice small gym and wellness room.
1 out of 5
by A verified traveler from chicago

bad hotel!!!

Posted Mar 15, 2017
Pros: terrible hotel!!
Cons: Everthing!
Location: small town, not convince!
Very small hotel! I don't know how can they get 4.5 stars? Service is very bad!
4 out of 5
by Darren

Nice hotel, wish rooms were better defined

Posted Feb 22, 2017 on Hotels
Have stayed at this hotel a dozen times, each experience varies. The rooms are of different eras and styles, regardless of whether you book the same class each time - this would be fine, but the layout affects business travelers, which are the majority of customers here. I received a room without a desk, which I thought would not be possible in 2017. I stayed another night and got a newer room with a great setup, including a desk. The classes of rooms need to be updated for the customers. Otherwise, it's a great hotel - the wellness center is excellent. Parking can be quite difficult in the little town until about 7PM, when spots open up on the street (garage is always full).
4 out of 5
by A verified traveler

Good clean hotel

Posted Jul 29, 2016 on Hotels
The hotel was clean and the staff friendly. Ideal location for my business trip with a good selection of places to eat in the vicinity.
Comment from Hotel Management
by CityClass Hotel, Hotel Management
Dear guest, thank you for your positive review. We are happy that you enjoyed your stay and we hope to see you back soon. Your CityClass Hotel Savoy
4 out of 5
by mohamed from Egypt

House keeping is less than expected.

Posted Nov 25, 2015 on Hotels
You have a nice breakfast. And very professional receptionists.speak friendly.
4 out of 5
by Simon from Twickenham

Cologne Business trip

Posted Oct 16, 2015 on Hotels
Used hotel as a base for visiting trade fair in Cologne. Comfortable and friendly. A little distant from station but decent train links to Cologne
4 out of 5
by A verified traveler

Great hotel for overnight stay!

Posted Aug 19, 2015 on Hotels
Good facilities with swimmingpool and spa. Ideal for a short stay. Rooms are spacious enough and fitted with all necessities. Plenty of nice restaurants in walking distance.
5 out of 5
for Families
by A verified traveler from Wisconsin, USA

Savoy City Class hotel in Haan

Posted Sep 16, 2014
Pros: Location
Cons: Beds were a little hard
Location: Lots of restaurants and shops nearby
The Savoy City Class hotel in Haan is very conveniently located to a lot of restaurants, the Saturday market and some very nice parks. The hotel has a pool, sauna, helpful staff - the whole package.
1 out of 5
by A verified traveler from Oldenburg

Eine unruhige Nacht mit wenig Schlaf.

Posted Nov 17, 2017
Pros: Die Sauberkeit der Zimmer und das Frühstück.
Cons: Nachts für Ruhe sorgen.
Location: Das Hotel befindet sich in Haan.
Wir erhielten ein Zimmer im Kellergeschoss und wurden fast die gesamte Nacht vom Brummen von Elektromotoren am Schlaf gehindert.
5 out of 5
by Monika

Sehr empfehlenswert

Posted Sep 7, 2017 on Hotels
Freundlicher Empfang, gute Parksituation, sehr schönes Zimmer mit Terrasse- alles top, gerne wieder