Ratings based on 100 Verified Reviews

4.1 out of 5
70% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Nov 8, 2017
Pros: Room size and heated toilets
Cons: A bit softer mattress
Location: Located next door to mall/train station for very simple transportation. Mall has grocery and wonderful prepared food area with so many choices.
Very western type hotel Good rate for the room via Expedia Breakfast was good but pricey. Same with drinks at bar Front desk staff is helpful with some language barrier
3 out of 5
by Kevin

Fine hotel with a few quirks

Posted Nov 7, 2017 on Hotels
Fine hotel with plenty of English assistance. The HVAC was switched suddenly to heat only during my stay which I find inhospitable for a hotel to say they offer AC, when they really mean, whenever it's convenient/cost-effective for them. The breakfast buffet was fine, but most of the food was cold since they don't close the lids on the dishes. There were many international guests at this hotel so everyone must know this is the best choice in the area. The Wi-FI service was terrible on the 13th floor and my colleagues said it wasn't much better elsewhere.
4 out of 5
by Yayoi

This traveler left a rating score only Posted Oct 29, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2017 on Hotels
3 out of 5
by A verified traveler

Hotel facilities and amenities

Posted May 27, 2017 on Orbitz
Pros: Nothing
Cons: Give some free of charge. Water, some coffee and tea should be free.
Location: Location is ok. Nothing to do nearby.
All the restauants are over-priced. Every thing provided in a small refrigerator required payment. Even water. Imperial Hotel in Tokyo gives free water, free tea, and free coffee. Not in this hotel.
5 out of 5
by Vishwanath

This traveler left a rating score only Posted May 19, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
1 out of 5
by A verified traveler

Rude staff

Posted Mar 11, 2017 on Hotels
The male staff in the front desk was really rude.
2 out of 5
by A verified traveler

Posted Mar 9, 2017 on Hotels
The male staff during my check out was very rude
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2017 on Hotels